Cisco Webex Share (discontinued) vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Share (discontinued)
Score 7.9 out of 10
N/A
Cisco Webex Share was a palm-sized device used to share content to any display without using cables or dongles. It has been discontinued, and is superseded by functionality found in the Cisco Room Series.N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
Cisco Webex Share (discontinued)Zoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Cisco Webex Share (discontinued)Zoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Share (discontinued)Zoom Workplace
Considered Both Products
Cisco Webex Share (discontinued)

No answer on this topic

Zoom Workplace
Chose Zoom Workplace
Zoom is far better than Webex as the mobile app is better, screen layout is better, screen sharing is better, slide show sharing is better, etc. Zoom makes our business more efficient as well as saves out team time driving in for an in person staff meeting. Zoom for the win!
Chose Zoom Workplace
Zoom app is user friendly, it is also very fun to use. We chose zoom over other apps because of its efficiency and better functionality. Because of Zoom, we've all become great communicators. Also, since it is widely used by business owners and corporations, people are counting …
Features
Cisco Webex Share (discontinued)Zoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.3
962 Ratings
1% above category average
High quality audio00 Ratings8.5954 Ratings
High quality video00 Ratings8.5954 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.4
961 Ratings
2% above category average
Desktop sharing00 Ratings9.2960 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.5
967 Ratings
3% above category average
Calendar integration00 Ratings8.7879 Ratings
Meeting initiation00 Ratings9.1941 Ratings
Record meetings / events00 Ratings9.0917 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.1
832 Ratings
0% above category average
Live chat00 Ratings8.8814 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.8
822 Ratings
12% above category average
User authentication00 Ratings8.7719 Ratings
Participant roles & permissions00 Ratings8.8789 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
7.8
209 Ratings
6% below category average
Hosted PBX00 Ratings7.598 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.6123 Ratings
Directory of employee names00 Ratings8.2194 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
7.9
228 Ratings
6% below category average
Answering rules00 Ratings8.5169 Ratings
Call recording00 Ratings9.0206 Ratings
Call park00 Ratings8.0129 Ratings
Call screening00 Ratings7.5145 Ratings
Message alerts00 Ratings7.9182 Ratings
Business SMS/External Messaging00 Ratings7.6121 Ratings
Voicemail Transcription00 Ratings7.1167 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.5
252 Ratings
0% above category average
Mobile app for iOS00 Ratings8.5222 Ratings
Mobile app for Android00 Ratings8.4157 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Cisco Webex Share (discontinued)
-
Ratings
Zoom Workplace
8.4
211 Ratings
4% above category average
Centralized communications management00 Ratings8.3170 Ratings
Team messaging00 Ratings8.5181 Ratings
Team document sharing00 Ratings8.6159 Ratings
Call and meeting analytics00 Ratings8.2173 Ratings
Best Alternatives
Cisco Webex Share (discontinued)Zoom Workplace
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 9.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 9.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Webex Share (discontinued)Zoom Workplace
Likelihood to Recommend
9.0
(1 ratings)
8.0
(963 ratings)
Likelihood to Renew
8.0
(1 ratings)
2.0
(21 ratings)
Usability
-
(0 ratings)
6.8
(41 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
1.3
(41 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(8 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Cisco Webex Share (discontinued)Zoom Workplace
Likelihood to Recommend
Discontinued Products
Cisco Webex Share is more preferred to use in a meeting with more than 15 people where there are many presentations or content to be shared with others. Once connected with the main screen it becomes easy to share with others. There are scenarios like classroom teaching where Cisco Webex Share will be time-consuming to set up and hence normal HDMI setup will work.
Read full review
Zoom
Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.
Read full review
Pros
Discontinued Products
  • Easy to share screens in the meetings
  • No hassles to go along with your laptops
  • Content remains secured through Cisco Cloud Integration
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Discontinued Products
  • Hard to use
  • Sound during sharing is not upto the mark
  • Power consuming device when used for long time
Read full review
Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
Discontinued Products
Cisco Webex Share has made it easy to share the presentations in the meetings and hence the meeting time has drastically reduced. Moreover we have also tried to do collaborative work with Cisco Webex Share and it has been really helpful. Hence overall if something happens to the product I will be more than happy to renew the product.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Discontinued Products
No answers on this topic
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Discontinued Products
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Discontinued Products
No answers on this topic
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Discontinued Products
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Discontinued Products
No answers on this topic
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Discontinued Products
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Discontinued Products
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Discontinued Products
  • The discussion among the presentations has become very easy as remotely the members can share their screen. Hence the meeting time has reduced.
  • We have been doing business meetings with many companies and hence Cisco Webex Share has made it easy and it has increased the profit of the company.
  • Overall the return on investment has also increased.
Read full review
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.