What users are saying about
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Top Rated
96 Ratings
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26 Ratings

Cisco Wireless LAN Controllers

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Top Rated
96 Ratings
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Score 8.8 out of 100

Ubiquiti WLAN

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26 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cisco Wireless LAN Controllers

Would quickly recommend [Cisco Wireless LAN Controllers] to a colleague or local organization if they're already invested in Cisco equipment as they may likely be able to add their existing AP's to a current controller. If they were building their network from the ground up I may recommend a higher class series of wireless LAN controllers.
Anonymous | TrustRadius Reviewer

Ubiquiti WLAN

Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
Hunter Bonner | TrustRadius Reviewer

Pros

Cisco Wireless LAN Controllers

  • The WLC are very reliable. In the 10+ years the company has had them installed, we have not had any hardware or component failures.
  • No need for reboots. The CISCO WLC is not like a router you may have at home which you may have to reboot every few weeks or months. It can run for months without needing a reboot.
  • The Cisco WLC gives you a quick Network Summary when you first log into the system. This is very helpful to get a quick rundown on the status of your wireless network.
Anonymous | TrustRadius Reviewer

Ubiquiti WLAN

  • The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
  • Excellent range and signal strength.
  • Very comprehensive configuration and administration via the UniFi Controller software.
  • The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
  • Being powered via PoE, it's easier to place the access points where they're most useful.
Anonymous | TrustRadius Reviewer

Cons

Cisco Wireless LAN Controllers

  • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
  • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
  • The interface could be easier to use to do simple tasks such as reboot an access point
Anonymous | TrustRadius Reviewer

Ubiquiti WLAN

  • Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their Unifi line where everything could be managed from an Unifi controller.
  • Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them.
  • Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp.
  • Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices.
Patrick Plaisance | TrustRadius Reviewer

Usability

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 9.0
Based on 1 answer
As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
Eduardo Viero | TrustRadius Reviewer

Ubiquiti WLAN

Ubiquiti WLAN 10.0
Based on 1 answer
Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 7.3
Based on 3 answers
As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
Anonymous | TrustRadius Reviewer

Ubiquiti WLAN

Ubiquiti WLAN 1.0
Based on 1 answer
Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Wireless LAN Controllers

Depending on your client needs you may want to go with a Unify system or Aruba controller less system if they are a small to medium business. The reason why we use Cisco Wireless LAN Controllers, is due to how well they work in congested environments and have a wealth of configuration settings.
Michael Miller | TrustRadius Reviewer

Ubiquiti WLAN

We have used products from Netgear, ZyXEL, Cloudmesh, Datto, Mereki, and EnGenius previously often choosing products based on a specific situation, since starting with Ubiquiti [WLAN] we have pretty much stopped [usage] of all other vendors in the networking field and standardized which better allows us to stock spare equipment. Best part is if you need to replace equipment it is easy to swap it out quickly as the controller also acts as a live configuration backup.
Brian Cook | TrustRadius Reviewer

Return on Investment

Cisco Wireless LAN Controllers

  • Frustration levels have gone way down after going to the wireless lan controller
  • You could argue money has been saved as we can keep a single lineup of AP's and corresponding wireless lan controller
  • Costs will have to go up when you start adding one of these into the mix
Anonymous | TrustRadius Reviewer

Ubiquiti WLAN

  • it has improved our warehouse's abilities to pick, pack and dispatch faster and more accurate
  • Office wide wi-fi signal allows users to work off their laptops almost anywhere in on site.
  • The wi-fi has allowed us to reduce mobile data usage on company mobiles as well, as everyone is on the wireless lan instead on 4G
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Wireless LAN Controllers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ubiquiti WLAN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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