What users are saying about
105 Ratings
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50 Ratings
105 Ratings
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Score 7.9 out of 100

Kemp LoadMaster

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50 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Kemp LoadMaster

Kemp LoadMaster is an awesome product in load balancing or reverse proxy scenarios for Microsoft Exchange, but it can be used for other services too like ADFS, NPS, custom web applications, RDS farms, etc. The pre-authentication features also allow MFA to be used with products that don't offer a native functionality.Kemp VLM, the virtual appliances, can be deployed and configured very quickly. I'd say, a Kemp VLM pair[ed] with HA for an Exchange deployment can be set up in 2 to 3 hours.The Kemp LM is not supported as a reverse proxy for ADFS, although it could be used as such. But it can load balance Microsoft's Web Application Proxy instead, which is the native Federation Services proxy.
Markus Hengstler | TrustRadius Reviewer

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Kemp LoadMaster

  • Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
  • I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
  • The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.
Anonymous | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Kemp LoadMaster

  • Ability to 'clone' existing Virtual Services for rapid deployment of similar ones.
  • A better API for ease of automation.
  • Simplification of Certificate management.
  • Better explanations of Kemp implementations of industry standard protocols like VRRP (or CARP)
  • More control over device factory reset configuration and forcibly breaking HA pairs at boot time
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ADC

No score
No answers yet
No answers on this topic

Kemp LoadMaster

Kemp LoadMaster 9.1
Based on 2 answers
I'm very pleased with the support I've received as well as the quality of the product.
Jared Lorz | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Kemp LoadMaster

Kemp LoadMaster 9.1
Based on 26 answers
Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix ADC

Citrix ADC 7.8
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Kemp LoadMaster

Kemp LoadMaster 10.0
Based on 30 answers
Support has been easy to deal with; I have only need[ed] to contact them a few times during setup.Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
Jim Ryan | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

Kemp LoadMaster

We chose Kemp LoadMaster because it is 1/10 the price of the competition and MUCH easier to deploy and configure and WORKS. We have had ZERO issues with the product since installation. Their engineers and their sales team have both reached out post-install to check in and see if everything is working as expected.
Lou Melograna | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

Kemp LoadMaster

  • Stability from 2017 much improved over earlier years.
  • 2015 & 2016 the system caused more downtime than it resolved. 2017 downtime was improved by the system
  • Some issues, particularly with our simple (relatively) Exchange and network configuration ended up being very complex and difficult to resolve. Allow plenty of support time and insist on detailed failure analysis from he suppliers.
  • When running stability performs well.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ADC Editions & Modules

Additional Pricing Details

Kemp LoadMaster

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kemp LoadMaster Editions & Modules

Edition
VLM-500$2,0001
VLM-3000$4,0001
VLM-MAX$10,0001
VLM-500$1,7202
VLM-3000$3,0502
VLM-MAX$7,6102
  1. perpetual license
  2. per year
Additional Pricing Details

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