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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Citrix DaaSZscaler Internet Access
    Editions & Modules
    Virtual Apps
    $375
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix DaaSZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix DaaSZscaler Internet Access
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Zscaler
    Chose Zscaler Internet Access
    The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    Citrix DaaSZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Citrix DaaS and Zscaler Internet Access
    Feature
    Citrix DaaS
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Citrix DaaS and Zscaler Internet Access
    Feature
    Citrix DaaS
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Citrix DaaS and Zscaler Internet Access
    Feature
    Citrix DaaS
    -
    Ratings
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics00 Ratings8.7217 Ratings
    Threat Recognition00 Ratings8.3214 Ratings
    Vulnerability Classification00 Ratings8.5191 Ratings
    Automated Alerts and Reporting00 Ratings8.2205 Ratings
    Threat Analysis00 Ratings8.8203 Ratings
    Threat Intelligence Reporting00 Ratings8.5199 Ratings
    Automated Threat Identification00 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Citrix DaaS and Zscaler Internet Access
    Feature
    Citrix DaaS
    -
    Ratings
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification00 Ratings8.7245 Ratings
    Secure Web Gateways00 Ratings9.0236 Ratings
    Network Flow Control00 Ratings8.1217 Ratings
    Network Traffic Analysis00 Ratings8.8219 Ratings
    Segmentation Leveraging00 Ratings8.6194 Ratings
    Admin Access Control00 Ratings9.1230 Ratings
    Network Data Encryption00 Ratings8.8207 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Citrix DaaSZscaler Internet Access
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    No answers on this topic
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSZscaler Internet Access
    Likelihood to Recommend
    8.0
    (55 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    8.4
    (6 ratings)
    Usability
    9.0
    (7 ratings)
    8.8
    (279 ratings)
    Availability
    8.4
    (2 ratings)
    7.3
    (1 ratings)
    Performance
    7.4
    (4 ratings)
    5.5
    (1 ratings)
    Support Rating
    7.9
    (8 ratings)
    7.1
    (10 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    8.4
    (2 ratings)
    Configurability
    8.4
    (2 ratings)
    8.4
    (2 ratings)
    Ease of integration
    2.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (2 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    8.4
    (3 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Citrix DaaSZscaler Internet Access
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
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    Zscaler
    There are often performance issues reported
    Incentivized
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    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
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    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
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    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
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    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
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    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
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    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
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    Zscaler
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
    Read full review
    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.