Citrix Endpoint Management vs. Google Endpoint Management vs. Hexnode UEM

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.

Incentivized

Google Endpoint securely manages data, more so the sensitive one, by developing passwords that are strong and complex. Further, Google Endpoint remotely updates or installs software and other details. For purposes of synchronization, Google Endpoint is adequately available and helpful. Lastly, has a utility management scope, and the deployment process is simplistic.

Incentivized

We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.

Incentivized

• It has efficient security control system. Easy to use and administer.
• It is very easy to install, it connects well with with other apps.
• SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
• It connects very well with other apps.

Incentivized

• Google Endpoint has a network support system that is wireless.
• Further, there is remote installation or update from Google Endpoint.
• Lastly, Google Endpoint manages data without compromise or setbacks.

Incentivized

• Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
• With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
• The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.

• issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
• user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
• if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.

Incentivized

• Google Endpoint lacks proper online templates, for training.
• Google Endpoint is not a flexible or configurable application unless the developer does.
• Google Endpoint consumes some system space, making the device load much.

Incentivized

• Devices running watchOS cannot be handled or enrolled.
• The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
• The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.

It works exactly as needed, no need to find another solution.

Incentivized

The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.

UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.

Incentivized

Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.

Incentivized

Online chat support is the best I have received from my vendors.

Incentivized

Follow the steps, and it will install very easy.

Incentivized

With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.

Incentivized

Google Endpoint has a remote control, which simplifies tasks, and it's not a must for a person to install the software on the required device. Also, Google Endpoint has a free version, and the monthly subscription amount is small. The training and installation process are all fair, effective, and effortless

Incentivized

I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.

• Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
• Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
• Easy access to internal resources - no need for separate vpn, etc...

Incentivized

• Data safety is one of the perfect returns from Google Endpoint.
• Inventory management ensures proper use of the company's resources.
• Automatic installations and updates saves on time and expenses.

Incentivized

• We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
• It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
• Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Incentivized