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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Progress WhatsUp Gold

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
    Pricing
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Citrix Endpoint Management and Progress WhatsUp Gold
    Feature
    Citrix Endpoint Management
    -
    Ratings
    Progress WhatsUp Gold
    6.6
    10 Ratings
    18% below category average
    Automated network device discovery00 Ratings8.08 Ratings
    Network monitoring00 Ratings7.49 Ratings
    Alerts00 Ratings8.710 Ratings
    Network capacity planning00 Ratings4.37 Ratings
    Packet capture analysis00 Ratings5.13 Ratings
    Network mapping00 Ratings6.86 Ratings
    Customizable reports00 Ratings6.46 Ratings
    Wireless infrastructure monitoring00 Ratings4.26 Ratings
    Hardware health monitoring00 Ratings8.98 Ratings
    Best Alternatives
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Likelihood to Recommend
    6.3
    (9 ratings)
    8.3
    (13 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    4.2
    (2 ratings)
    User Testimonials
    Citrix Endpoint ManagementProgress WhatsUp Gold
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
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    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
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    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Progress Software
    The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
    Incentivized
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    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties