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Citrix Endpoint Management vs. SailPoint Identity Security Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    SailPoint Identity Security Cloud

    Score8.1 out of 10
    N/ASailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
    Pricing
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    SailPoint
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    73%
    Implementation went as expected
    11 Answers
    Features
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Identity Management
    Comparison of Identity Management features of Citrix Endpoint Management and SailPoint Identity Security Cloud
    Feature
    Citrix Endpoint Management
    -
    Ratings
    SailPoint Identity Security Cloud
    7.6
    17 Ratings
    8% below category average
    ID-Management Access Control00 Ratings8.317 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.810 Ratings
    Multi-Factor Authentication00 Ratings7.98 Ratings
    Password Management00 Ratings7.410 Ratings
    Account Provisioning and De-provisioning00 Ratings8.317 Ratings
    ID Management Workflow Automation00 Ratings7.017 Ratings
    ID Risk Management00 Ratings6.213 Ratings
    Best Alternatives
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Small Businesses
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    Score10 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Likelihood to Recommend
    6.3
    (9 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    7.1
    (10 ratings)
    Support Rating
    9.8
    (2 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Citrix Endpoint ManagementSailPoint Identity Security Cloud
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
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    SailPoint
    As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
    Incentivized
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    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
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    SailPoint
    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Incentivized
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    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
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    SailPoint
    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    SailPoint
    Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    SailPoint
    Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
    Incentivized
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    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
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    SailPoint
    Support for Customizations is very limited.
    Incentivized
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    Implementation Rating
    Cloud Software Group
    No answers on this topic
    SailPoint
    The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
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    SailPoint
    The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
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    SailPoint
    • Over 300,000 password change/reset calls avoided to the helpdesk annually.
    • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
    • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
    Incentivized
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    ScreenShots