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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari (legacy product)

    Score8.2 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Infor Birst

    Score6.4 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
    Pricing
    Clari (legacy product)Infor Birst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clari (legacy product)Infor Birst
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Clari (legacy product)Infor Birst
    Considered Both Products
    Discontinued Products
    Chose Clari (legacy product)
    Clari was able to start generating advanced analytics within 3-4 hours after connecting to our Salesforce data and immediately in opportunity data. With Birst, there was some implementation needed, IT setup and configuration and some additional training for admins and advance …
    Incentivized
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Clari (legacy product)Infor Birst
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Pixel Perfect reports00 Ratings7.068 Ratings
    Customizable dashboards00 Ratings8.077 Ratings
    Report Formatting Templates00 Ratings7.159 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Drill-down analysis00 Ratings8.078 Ratings
    Formatting capabilities00 Ratings7.077 Ratings
    Integration with R or other statistical packages00 Ratings6.127 Ratings
    Report sharing and collaboration00 Ratings7.068 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Publish to Web00 Ratings8.052 Ratings
    Publish to PDF00 Ratings8.067 Ratings
    Report Versioning00 Ratings7.28 Ratings
    Report Delivery Scheduling00 Ratings9.066 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.072 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.058 Ratings
    Predictive Analytics00 Ratings5.833 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Multi-User Support (named login)00 Ratings9.070 Ratings
    Role-Based Security Model00 Ratings8.068 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.069 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Clari (legacy product) and Infor Birst
    Feature
    Clari (legacy product)
    -
    Ratings
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Responsive Design for Web Access00 Ratings7.052 Ratings
    Mobile Application00 Ratings3.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings3.042 Ratings
    Best Alternatives
    Clari (legacy product)Infor Birst
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clari (legacy product)Infor Birst
    Likelihood to Recommend
    8.5
    (38 ratings)
    7.5
    (99 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.0
    (35 ratings)
    Usability
    8.2
    (16 ratings)
    9.0
    (12 ratings)
    Availability
    8.5
    (2 ratings)
    4.1
    (6 ratings)
    Performance
    9.0
    (2 ratings)
    7.5
    (6 ratings)
    Support Rating
    9.6
    (7 ratings)
    6.0
    (19 ratings)
    In-Person Training
    9.0
    (1 ratings)
    9.1
    (4 ratings)
    Online Training
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    5.3
    (6 ratings)
    Configurability
    9.0
    (2 ratings)
    7.0
    (2 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    6.0
    (24 ratings)
    Data Sources
    9.2
    (3 ratings)
    7.6
    (76 ratings)
    Ease of integration
    8.5
    (2 ratings)
    5.0
    (2 ratings)
    Product Scalability
    9.5
    (2 ratings)
    6.0
    (2 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    5.0
    (2 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Clari (legacy product)Infor Birst
    Likelihood to Recommend
    Discontinued Products
    We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
    Incentivized
    Read full review
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Pros
    Discontinued Products
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
    • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
    Incentivized
    Read full review
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
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    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
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    Usability
    Discontinued Products
    Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
    Incentivized
    Read full review
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Reliability and Availability
    Discontinued Products
    becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
    Incentivized
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    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
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    Performance
    Discontinued Products
    It always performs well and make sure i am good at what i need to do
    Incentivized
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    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
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    Support Rating
    Discontinued Products
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
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    In-Person Training
    Discontinued Products
    We had one session of in-person training conducted in our office.
    Incentivized
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    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Online Training
    Discontinued Products
    Clari has good training materials, videos, and documentation.
    Incentivized
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    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
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    Implementation Rating
    Discontinued Products
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
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    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
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    Alternatives Considered
    Discontinued Products
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
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    Scalability
    Discontinued Products
    Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
    Incentivized
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    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
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    Professional Services
    Discontinued Products
    I believe the services provided to our company were always good to help with installing and improving the product
    Incentivized
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    Infor
    No answers on this topic
    Return on Investment
    Discontinued Products
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
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    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
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    ScreenShots

    Infor Birst Screenshots

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