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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari (legacy product)

    Score8.2 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Clari (legacy product)Salesforce Starter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clari (legacy product)Salesforce Starter
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Clari (legacy product)Salesforce Starter
    Considered Both Products
    Discontinued Products
    Chose Clari (legacy product)
    We also use sales force in our office, the management thinks sales force at times does not give better prediction like clari. As per me both the tools are at par with each other. And the best part if integration of sales force to clari, the only challenge I have is about …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Clari (legacy product)Salesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management00 Ratings7.27 Ratings
    Territory management00 Ratings7.57 Ratings
    Opportunity management00 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.46 Ratings
    Quote & order management00 Ratings9.55 Ratings
    Interaction tracking00 Ratings8.56 Ratings
    Channel / partner relationship management00 Ratings9.75 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management00 Ratings7.26 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management00 Ratings9.65 Ratings
    Billing and invoicing management00 Ratings6.35 Ratings
    Reporting00 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting00 Ratings9.05 Ratings
    Pipeline visualization00 Ratings8.85 Ratings
    Customizable reports00 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields00 Ratings7.06 Ratings
    Custom objects00 Ratings7.05 Ratings
    Scripting environment00 Ratings5.75 Ratings
    API for custom integration00 Ratings7.35 Ratings
    Security
    Comparison of Security features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability00 Ratings8.66 Ratings
    Role-based user permissions00 Ratings8.66 Ratings
    Social CRM
    Comparison of Social CRM features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social engagement00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation00 Ratings8.35 Ratings
    Compensation management00 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of Clari (legacy product) and Salesforce Starter
    Feature
    Clari (legacy product)
    -
    Ratings
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access00 Ratings8.36 Ratings
    Best Alternatives
    Clari (legacy product)Salesforce Starter
    Small Businesses
    HubSpot Data Hub
    Score8.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clari (legacy product)Salesforce Starter
    Likelihood to Recommend
    8.5
    (38 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    4.0
    (1 ratings)
    Usability
    8.2
    (16 ratings)
    8.4
    (4 ratings)
    Availability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (7 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clari (legacy product)Salesforce Starter
    Likelihood to Recommend
    Discontinued Products
    We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
    Incentivized
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
    • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Discontinued Products
    Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
    Incentivized
    Read full review
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
    Incentivized
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    Salesforce
    No answers on this topic
    Performance
    Discontinued Products
    It always performs well and make sure i am good at what i need to do
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    Discontinued Products
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Salesforce
    No answers on this topic
    In-Person Training
    Discontinued Products
    We had one session of in-person training conducted in our office.
    Incentivized
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    Salesforce
    No answers on this topic
    Online Training
    Discontinued Products
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
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    Scalability
    Discontinued Products
    Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Professional Services
    Discontinued Products
    I believe the services provided to our company were always good to help with installing and improving the product
    Incentivized
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    Salesforce
    No answers on this topic
    Return on Investment
    Discontinued Products
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
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    ScreenShots

    Salesforce Starter Screenshots

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