What users are saying about
37 Ratings
Top Rated
509 Ratings
37 Ratings
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Score 8.9 out of 100
Top Rated
509 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Clari

Clari can be used as an excellent platform to include all critical data for sales purposes. All forecasting activities and management can be handled in one single place like Clari. Also, Clari apps give you an immediate area for your notes and to provide visibility to others to help and improve the sales process.
Anonymous | TrustRadius Reviewer

SAP Crystal

SAP Crystal is handy when you're crunching a lot of numbers from multiple sources and want to display all of it in a singular report which you can present during presentations. Its biggest strength is that we can use multiple data sources to place information together, from Excel being a big plus. SAP Crystal reporting is less appropriate when trying to build a report on the fly as it takes time to put together, and it doesn't seem intuitive or helpful when troubleshooting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Clari
SAP Crystal
8.0
Pixel Perfect reports
Clari
SAP Crystal
8.4
Customizable dashboards
Clari
SAP Crystal
7.7
Report Formatting Templates
Clari
SAP Crystal
8.0

Ad-hoc Reporting

Clari
SAP Crystal
7.7
Drill-down analysis
Clari
SAP Crystal
7.5
Formatting capabilities
Clari
SAP Crystal
8.1
Integration with R or other statistical packages
Clari
SAP Crystal
7.3
Report sharing and collaboration
Clari
SAP Crystal
8.1

Report Output and Scheduling

Clari
SAP Crystal
8.4
Publish to Web
Clari
SAP Crystal
8.3
Publish to PDF
Clari
SAP Crystal
9.0
Report Versioning
Clari
SAP Crystal
7.8
Report Delivery Scheduling
Clari
SAP Crystal
8.3
Delivery to Remote Servers
Clari
SAP Crystal
8.4

Data Discovery and Visualization

Clari
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Clari
SAP Crystal
7.6
Location Analytics / Geographic Visualization
Clari
SAP Crystal
7.1
Predictive Analytics
Clari
SAP Crystal
7.8

Access Control and Security

Clari
SAP Crystal
8.3
Multi-User Support (named login)
Clari
SAP Crystal
8.0
Role-Based Security Model
Clari
SAP Crystal
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Clari
SAP Crystal
8.4
Single Sign-On (SSO)
Clari
SAP Crystal
8.8

Mobile Capabilities

Clari
SAP Crystal
7.4
Responsive Design for Web Access
Clari
SAP Crystal
7.9
Dedicated iOS Application
Clari
SAP Crystal
7.1
Dedicated Android Application
Clari
SAP Crystal
7.0
Dashboard / Report / Visualization Interactivity on Mobile
Clari
SAP Crystal
7.6

Application Program Interfaces (APIs) / Embedding

Clari
SAP Crystal
7.0
REST API
Clari
SAP Crystal
7.4
Javascript API
Clari
SAP Crystal
7.0
iFrames
Clari
SAP Crystal
7.1
Java API
Clari
SAP Crystal
7.2
Themeable User Interface (UI)
Clari
SAP Crystal
7.0
Customizable Platform (Open Source)
Clari
SAP Crystal
6.6

Pros

Clari

  • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
  • Provides transparency for leadership to see what is happening with the deals in real time.
  • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Anonymous | TrustRadius Reviewer

Cons

Clari

  • Limited functionality. Really the only use case for me is forecasting and deal reviews.
  • Allow all managers to edit reps stages and numbers with a notification.
  • Does not require manual commit numbers to be confirmed. Should auto-commit the previous week's number if no change is needed.
Aaron J. McReynolds | TrustRadius Reviewer

SAP Crystal

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Frank Hunt | TrustRadius Reviewer

Likelihood to Renew

Clari

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Anonymous | TrustRadius Reviewer

Usability

Clari

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.9
Based on 29 answers
It is a robust reporting system powered by SAP. It smoothly integrates with multiple data sources. Its designing features are worth noticing and give an edge over other reporting systems. I find it very user-friendly though need a few long-hour drills for newbies. More so it is compatible with more databases and easily configurable. It's performance is heavily dependent on having clean data sources; apparently it can guide and trigger data management.
Anonymous | TrustRadius Reviewer

Support Rating

Clari

Clari 8.0
Based on 2 answers
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
Luke Ferrel | TrustRadius Reviewer

SAP Crystal

SAP Crystal 6.9
Based on 23 answers
The is presence of user guides and documentation for usage of SAP Crystal, especially when covering common flows and connection to common data sources. However, there were some difficulties encountered when pursuing documentation to create organization-specific templates that had some deviation from the prebuilt templates. Getting direct support from SAP Crystal team was possible, but the lead time was longer
Anonymous | TrustRadius Reviewer

In-Person Training

Clari

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Anonymous | TrustRadius Reviewer

Implementation Rating

Clari

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.9
Based on 15 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

Clari

Not familiar with other products in the quote to close space. I have not used others, as Clari has been our first and we have been very pleased with it, so I have had no need to evaluate other competitors to it.
Anonymous | TrustRadius Reviewer

SAP Crystal

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Anonymous | TrustRadius Reviewer

Return on Investment

Clari

  • Clari has helped some of our managers become more accurate in their predictions as well as help them assess quickly how business is flowing. This helps us focus on the deals that are critical and take action. They feel more productive and in control of their pipeline.
Candi Bashiri | TrustRadius Reviewer

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang | TrustRadius Reviewer

Screenshots

Pricing Details

Clari

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clari Editions & Modules

Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 64-Bit$4951
Upgrade Version to SAP Crystal Reports 2020$2951
SAP Crystal Reports 2016 32-Bit$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
  1. per single user license
  2. per user license + first year maintenance to be added
  3. 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Rating Summary

Likelihood to Recommend

Clari
9.5
SAP Crystal
8.2

Likelihood to Renew

Clari
SAP Crystal
10.0

Usability

Clari
SAP Crystal
8.9

Reliability and Availability

Clari
SAP Crystal
8.0

Performance

Clari
SAP Crystal
8.0

Support Rating

Clari
8.0
SAP Crystal
6.9

In-Person Training

Clari
SAP Crystal
10.0

Implementation Rating

Clari
SAP Crystal
8.9

Scalability

Clari
SAP Crystal
7.0

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