Clari vs. SAP Crystal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 8.2 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
SAP Crystal
Score 8.9 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
ClariSAP Crystal
Editions & Modules
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
ClariSAP Crystal
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Features
ClariSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Clari
-
Ratings
SAP Crystal
9.3
122 Ratings
13% above category average
Pixel Perfect reports00 Ratings8.0111 Ratings
Customizable dashboards00 Ratings10.097 Ratings
Report Formatting Templates00 Ratings10.0115 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Clari
-
Ratings
SAP Crystal
9.6
134 Ratings
17% above category average
Drill-down analysis00 Ratings10.0115 Ratings
Formatting capabilities00 Ratings10.0133 Ratings
Integration with R or other statistical packages00 Ratings8.663 Ratings
Report sharing and collaboration00 Ratings10.0118 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Clari
-
Ratings
SAP Crystal
9.4
134 Ratings
12% above category average
Publish to Web00 Ratings9.289 Ratings
Publish to PDF00 Ratings10.0131 Ratings
Report Versioning00 Ratings9.093 Ratings
Report Delivery Scheduling00 Ratings9.096 Ratings
Delivery to Remote Servers00 Ratings10.052 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Clari
-
Ratings
SAP Crystal
8.0
88 Ratings
0% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.651 Ratings
Location Analytics / Geographic Visualization00 Ratings8.575 Ratings
Predictive Analytics00 Ratings7.841 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Clari
-
Ratings
SAP Crystal
8.6
86 Ratings
1% above category average
Multi-User Support (named login)00 Ratings7.879 Ratings
Role-Based Security Model00 Ratings7.778 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.478 Ratings
Report-Level Access Control00 Ratings10.01 Ratings
Single Sign-On (SSO)00 Ratings9.038 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Clari
-
Ratings
SAP Crystal
8.4
62 Ratings
5% above category average
Responsive Design for Web Access00 Ratings8.760 Ratings
Mobile Application00 Ratings7.643 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.057 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Clari
-
Ratings
SAP Crystal
7.0
43 Ratings
12% below category average
REST API00 Ratings7.48 Ratings
Javascript API00 Ratings6.035 Ratings
iFrames00 Ratings7.18 Ratings
Java API00 Ratings6.035 Ratings
Themeable User Interface (UI)00 Ratings8.337 Ratings
Customizable Platform (Open Source)00 Ratings7.031 Ratings
Best Alternatives
ClariSAP Crystal
Small Businesses
Mediafly
Mediafly
Score 7.4 out of 10
BrightGauge
BrightGauge
Score 8.8 out of 10
Medium-sized Companies
Prophix
Prophix
Score 8.7 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Prophix
Prophix
Score 8.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariSAP Crystal
Likelihood to Recommend
7.9
(27 ratings)
10.0
(156 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(19 ratings)
Usability
9.3
(4 ratings)
9.4
(28 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(4 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ClariSAP Crystal
Likelihood to Recommend
Clari
Clari works well for sales and executive leadership teams that perform at a high level and collaborate well together. Everyone utilizing Clari needs to understand that it will provide the company with the information it needs to make strategic business decisions. It can not be seen as a more sophisticated way to manage SFDC information. If the company is truly dedicated to improving its forecasting capabilities, then Clari could be worth the investment. If it is just being used to capture sales leaders' forecasts, you don't need Clari. Overall, Clari is a great capability, but you need a good business case to justify the expense.
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Pros
Clari
  • Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions.
  • Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting.
  • Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy.
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
Clari
  • Forecast screen could be easier to interact with. I believe UI's that make users scroll horizontally lead to confuse and missed content since we rarely scroll horizontally on the internet. It's not as natural
  • Enablement; I am confident my team is underutilizing Clari and that there are many more features that we should take advantage of. For example, the Dashboard screen looks good but in our company, our practice is to use the forecast and opportunity tabs instead. Reps and managers could benefit from a 30 min or 1-hour training session quarterly
  • I like the opportunity score tracker but it would be great to know more of what comprises the score instead of feeling that it is just an AI. Perhaps giving the user more opportunity to validate or put their own spin to the score
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
Clari
No answers on this topic
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
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Usability
Clari
Clari is very good when it comes to usability as I'm accessing it on daily basis as long as I'm on my Notebook, it helps a lot having visibility on my business status and progress on achievement. I can estimate my weekly, monthly, and yearly opportunities closure and revenue. I have some saved views which are so useful to get what I want to see.
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SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
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Support Rating
Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
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In-Person Training
Clari
No answers on this topic
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
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Implementation Rating
Clari
The Clari professional services team was great and kept us on our timeline. No complaints. Nothing amazing to report.
Read full review
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Alternatives Considered
Clari
Clari was selected due to the flawless integration with Salesforce, updates are made in real time. Being able to monitor everything at a scalable level has also been critical for our team. For example, we have different views established that show the rep level, manager level, director, customer segment. This eliminates unnecessary forecast/pipeline meetings
Read full review
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Return on Investment
Clari
  • We have significantly decreased the number of overdue deals in our funnel.
  • We stay on top of deals within the pipeline much better now, since there is more transparency and accountability. This has sped up our sales cycle and our funnel is much more clean.
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports