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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari (legacy product)

    Score8.2 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Spiky

    Score10 out of 10
    N/ASpiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement. Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance. Faster training. Utilizes insights and leads sales team to maximum potential with asynchronous sales team training. Intelligent…N/A
    Pricing
    Clari (legacy product)Spiky
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clari (legacy product)Spiky
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Clari (legacy product)Spiky
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Spiky.AI
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Clari (legacy product)Spiky
    Small Businesses
    HubSpot Data Hub
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clari (legacy product)Spiky
    Likelihood to Recommend
    8.5
    (38 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (7 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clari (legacy product)Spiky
    Likelihood to Recommend
    Discontinued Products
    We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
    Incentivized
    Read full review
    Spiky.AI
    Spiky sales coaching powered by AI. The difference between sales coaching and sales training is that coaching is all about improving what is already going on in your sales operations, so the results come faster for two reasons: a) Personalized recommendations to each member of the team based on analysis of their current sales meetings and performance. b) The recommendations and suggestions can be prioritized for implementation based on results. Sales training is about general best practices and skills that need to be acquired and practiced by your team for a certain time before you can see the results. It's more general, less effective, and less immediate. Spiky is sales coaching on steroids.
    Read full review
    Pros
    Discontinued Products
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Spiky.AI
    • Insights into sales team performance and opportunities for improvement.
    • Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
    • Easy to implement and rollout across my org.
    • No development resources required to integrate and get started.
    • Better value than similar tools I've used in the past.
    Read full review
    Cons
    Discontinued Products
    • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
    • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
    Incentivized
    Read full review
    Spiky.AI
    • I don't particularly appreciate that it's only available in English.
    • We do also operate with customers in South America, where all conversations are carried in Spanish, so presently, we can only enjoy the competitive advantages in half of our sales operations.
    • This kind of breakthrough technology should be available globally.
    Read full review
    Likelihood to Renew
    Discontinued Products
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Usability
    Discontinued Products
    Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Performance
    Discontinued Products
    It always performs well and make sure i am good at what i need to do
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Support Rating
    Discontinued Products
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    In-Person Training
    Discontinued Products
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Online Training
    Discontinued Products
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Spiky.AI
    Spiky.ai has a unique approach for layering in sentiment/emotional analysis, which makes it much easier to review calls with the context. For example, sales reps and managers can capture how customers react to demos, new product features, different talk tracks, answers to questions or objections etc. This would be super hard to analyze (and very subjective) and do without Spiky's assistance on calls. There is so much data from video calls that are not captured by traditional tools like Gong and Spiky is adding super powers that help everyone better understand what is working or isn't working.
    Read full review
    Scalability
    Discontinued Products
    Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Professional Services
    Discontinued Products
    I believe the services provided to our company were always good to help with installing and improving the product
    Incentivized
    Read full review
    Spiky.AI
    No answers on this topic
    Return on Investment
    Discontinued Products
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Spiky.AI
    • Increased accuracy of qualified leads from discovery calls.
    • Improved conversion rate of qualified leads to closed/won opportunities.
    • Higher ROI on sales activities by enabling them to get support from their manager quickly.
    Read full review
    ScreenShots

    Spiky Screenshots

    Screenshot of displays of attention, emotion, and inclusivity responses with communication, vocal, and language metrics - this provides actionable insights and the sentiment meaning behind the meeting and reactions.Screenshot of continuous support for coaching to close more and more significant deals.Screenshot of sales conversations tracking, which supports upskilling and onboarding, deal closing, and desired outcomes. Spiky drives deeper connections with sales teams with customers and ensure emotional continuity during follow-ups.