Clari vs. Spiky

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 8.7 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
Spiky
Score 10.0 out of 10
N/A
Spiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement. Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance. Faster training. Utilizes insights and leads sales team to maximum potential with asynchronous sales team training. Intelligent…N/A
Pricing
ClariSpiky
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClariSpiky
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClariSpiky
Features
ClariSpiky
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Clari
8.3
11 Ratings
6% above category average
Spiky
-
Ratings
Sales Benchmarking7.48 Ratings00 Ratings
Quick Dashboard/Forecast8.910 Ratings00 Ratings
Sales Visuals8.510 Ratings00 Ratings
Sales Forecast Templates8.210 Ratings00 Ratings
Sales Forecasting Factors8.210 Ratings00 Ratings
Sales Forecast Review8.510 Ratings00 Ratings
Sales Forecasting Management8.610 Ratings00 Ratings
Custom Forecast Models7.810 Ratings00 Ratings
Record of Previous Sales Forecasts8.210 Ratings00 Ratings
Sales Forecast Collaboration:8.610 Ratings00 Ratings
CRM Data Import7.911 Ratings00 Ratings
Best Alternatives
ClariSpiky
Small Businesses
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 9.4 out of 10
Medium-sized Companies
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 9.4 out of 10
Enterprises
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariSpiky
Likelihood to Recommend
8.6
(39 ratings)
10.0
(8 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
8.3
(16 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(7 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.6
(4 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ClariSpiky
Likelihood to Recommend
Clari
We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
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Spiky.ai
Spiky sales coaching powered by AI. The difference between sales coaching and sales training is that coaching is all about improving what is already going on in your sales operations, so the results come faster for two reasons: a) Personalized recommendations to each member of the team based on analysis of their current sales meetings and performance. b) The recommendations and suggestions can be prioritized for implementation based on results. Sales training is about general best practices and skills that need to be acquired and practiced by your team for a certain time before you can see the results. It's more general, less effective, and less immediate. Spiky is sales coaching on steroids.
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Pros
Clari
  • Creates call summary and add them in created tags to help us to targeted monitoring.
  • Help us create battlecards that agents can use on live calls.
  • Help us create library and playbook of good and bad calls for training.
  • Help us provide a call overview by team.
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Spiky.ai
  • Insights into sales team performance and opportunities for improvement.
  • Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
  • Easy to implement and rollout across my org.
  • No development resources required to integrate and get started.
  • Better value than similar tools I've used in the past.
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Cons
Clari
  • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
  • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
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Spiky.ai
  • I don't particularly appreciate that it's only available in English.
  • We do also operate with customers in South America, where all conversations are carried in Spanish, so presently, we can only enjoy the competitive advantages in half of our sales operations.
  • This kind of breakthrough technology should be available globally.
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Likelihood to Renew
Clari
I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
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Spiky.ai
No answers on this topic
Usability
Clari
Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
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Spiky.ai
No answers on this topic
Reliability and Availability
Clari
becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
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Spiky.ai
No answers on this topic
Performance
Clari
It always performs well and make sure i am good at what i need to do
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Spiky.ai
No answers on this topic
Support Rating
Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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Spiky.ai
No answers on this topic
In-Person Training
Clari
We had one session of in-person training conducted in our office.
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Spiky.ai
No answers on this topic
Online Training
Clari
Clari has good training materials, videos, and documentation.
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Spiky.ai
No answers on this topic
Implementation Rating
Clari
No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
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Spiky.ai
No answers on this topic
Alternatives Considered
Clari
At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
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Spiky.ai
Spiky.ai has a unique approach for layering in sentiment/emotional analysis, which makes it much easier to review calls with the context. For example, sales reps and managers can capture how customers react to demos, new product features, different talk tracks, answers to questions or objections etc. This would be super hard to analyze (and very subjective) and do without Spiky's assistance on calls. There is so much data from video calls that are not captured by traditional tools like Gong and Spiky is adding super powers that help everyone better understand what is working or isn't working.
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Scalability
Clari
Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
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Spiky.ai
No answers on this topic
Professional Services
Clari
I believe the services provided to our company were always good to help with installing and improving the product
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Spiky.ai
No answers on this topic
Return on Investment
Clari
  • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
  • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
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Spiky.ai
  • Increased accuracy of qualified leads from discovery calls.
  • Improved conversion rate of qualified leads to closed/won opportunities.
  • Higher ROI on sales activities by enabling them to get support from their manager quickly.
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ScreenShots

Spiky Screenshots

Screenshot of displays of attention, emotion, and inclusivity responses with communication, vocal, and language metrics - this provides actionable insights and the sentiment meaning behind the meeting and reactions.Screenshot of continuous support for coaching to close more and more significant deals.Screenshot of sales conversations tracking, which supports upskilling and onboarding, deal closing, and desired outcomes. Spiky drives deeper connections with sales teams with customers and ensure emotional continuity during follow-ups.