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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClayHR

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    ClayHR (formerly BizMerlin) is an HR Management Solution targeted at small and medium-sized teams, allowing them to hire, onboard, manage, allocate and retain their team members. The application is cloud based and available via web browsers and native iOS and Android mobile apps. The vendor also offers 100+ integrations with JIRA, Salesforce, QuickBooks and others. According to the vendor, key capabilities include: Centralized database of people:…N/A

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    ClayHRFreshBooks
    Editions & Modules
    No answers on this topic
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    ClayHRFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ClayHRFreshBooks
    Considered Both Products
    ClayHR
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    ClayHRFreshBooks
    Human Resource Management
    Comparison of Human Resource Management features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    Employee demographic data9.03 Ratings00 Ratings
    Employment history9.03 Ratings00 Ratings
    Job profiles and administration9.03 Ratings00 Ratings
    Organizational charting9.03 Ratings00 Ratings
    Organization and location management9.03 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    2 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    Support for external payroll vendors9.02 Ratings00 Ratings
    Benefit plan administration9.02 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    Balance details9.03 Ratings00 Ratings
    Annual carry-forward and encashment9.03 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    View and generate pay and benefit information9.03 Ratings00 Ratings
    Update personal information9.03 Ratings00 Ratings
    View company policy documentation9.03 Ratings00 Ratings
    Employee recognition9.03 Ratings00 Ratings
    View job history9.03 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    17% above category average
    FreshBooks
    -
    Ratings
    Report builder9.03 Ratings00 Ratings
    Pre-built reports9.03 Ratings00 Ratings
    Ability to combine HR data with external data9.02 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    2 Ratings
    11% above category average
    FreshBooks
    -
    Ratings
    New hire portal9.02 Ratings00 Ratings
    Manager tracking tools9.02 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    10% above category average
    FreshBooks
    -
    Ratings
    Corporate goal setting9.03 Ratings00 Ratings
    Individual goal setting9.03 Ratings00 Ratings
    Line-of sight-visibility9.03 Ratings00 Ratings
    Performance tracking9.03 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    12% above category average
    FreshBooks
    -
    Ratings
    Performance plans9.03 Ratings00 Ratings
    Performance improvement plans9.03 Ratings00 Ratings
    Review status tracking9.03 Ratings00 Ratings
    Review reminders9.03 Ratings00 Ratings
    Multiple review frequency9.02 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    2 Ratings
    13% above category average
    FreshBooks
    -
    Ratings
    Create succession plans/pools9.02 Ratings00 Ratings
    Candidate ranking9.02 Ratings00 Ratings
    Candidate development9.02 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ClayHR and FreshBooks
    Feature
    ClayHR
    9.0
    3 Ratings
    13% above category average
    FreshBooks
    -
    Ratings
    Job Requisition Management9.03 Ratings00 Ratings
    Company Website Posting9.03 Ratings00 Ratings
    Publish to Social Media9.03 Ratings00 Ratings
    Job Search Site Posting9.03 Ratings00 Ratings
    Duplicate Candidate Prevention9.02 Ratings00 Ratings
    Applicant Tracking9.03 Ratings00 Ratings
    Notifications and Alerts9.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of ClayHR and FreshBooks
    Feature
    ClayHR
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of ClayHR and FreshBooks
    Feature
    ClayHR
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ClayHR and FreshBooks
    Feature
    ClayHR
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ClayHR and FreshBooks
    Feature
    ClayHR
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of ClayHR and FreshBooks
    Feature
    ClayHR
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    ClayHRFreshBooks
    Small Businesses
    UZIO
    Score9.4 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClayHRFreshBooks
    Likelihood to Recommend
    9.0
    (3 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (18 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ClayHRFreshBooks
    Likelihood to Recommend
    ClayHR
    We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    ClayHR
    • Multiple integrations including LinkedIn for Business, Okta, and QuickBooks Online Advanced.
    • Payroll management.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    ClayHR
    • Wall of fame or the feedback given to the users cannot be controlled. The users cannot choose or control who can view their wall of fame.
    • The dashboard is customizable at organization and geography level but cannot be customized at the individual level.
    • The filter on archived goals does not work properly using text search.
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    ClayHR
    No answers on this topic
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    ClayHR
    No answers on this topic
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    ClayHR
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    ClayHR
    No answers on this topic
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    ClayHR
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    ClayHR
    We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
    We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    ClayHR
    • In terms of costs, it is a very accessible platform, it is flexible and very easy to process the payroll, we also synchronize it directly with Linkedin for job announcements.
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    ClayHR Screenshots

    Screenshot of the centralized People databaseScreenshot of feedbackScreenshot of where to publish positions openlyScreenshot of the Skill MatrixScreenshot of resource forecastingScreenshot of the project team interface

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking