Clear C2 C2CRM vs GreenRope | TrustRadius

What users are saying about

Score 9 out of 10

Based on 3 reviews and ratings

Score 6.1 out of 10

Based on 27 reviews and ratings

Feature Rating Comparison

Clear C2 C2CRM

GreenRope

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Clear C2 C2CRM

GreenRope

Case management

Call center management

Help desk management

Clear C2 C2CRM

GreenRope

Lead management

Email marketing

Clear C2 C2CRM

GreenRope

Task management

Billing and invoicing management

Reporting

Clear C2 C2CRM

GreenRope

Forecasting

Pipeline visualization

Customizable reports

Clear C2 C2CRM

GreenRope

Custom fields

Custom objects

Scripting environment

API for custom integration

Clear C2 C2CRM

GreenRope

Single sign-on capability

Role-based user permissions

Clear C2 C2CRM

GreenRope

Social data

Social engagement

Clear C2 C2CRM

GreenRope

Marketing automation

Compensation management

Clear C2 C2CRM

GreenRope

Mobile access

Pros

Communicating well with us
Understanding our unique needs
Quick responses for customized needs

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.

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Owner

Off the Wall Social Media ManagementMarketing and Advertising, 1-10 employees

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Cons

It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
It possesses all the features we needed most, but there should be remote access and asset management too.
High-quality networking is required to complete the procedure otherwise its various features can be lost.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.

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CEO, Owner

Hill Management Group, LLC (StrategyWerx, MentorWerx, SupportWerx, Mardrea Press)Management Consulting, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GreenRope 8.8

Based on 8 answers

They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.

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Owner and Doctor of Physical Therapy

Movement Solutions, LLCHealth, Wellness and Fitness, 1-10 employees

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Usability

Clear C2 C2CRM 9.0

Based on 1 answer

I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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GreenRope 6.6

Based on 4 answers

It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

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Support Rating

Clear C2 C2CRM 9.0

Based on 1 answer

C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

View all 1 answers on this topic

GreenRope 7.3

Based on 2 answers

Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.

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Verified User

Consultant in Corporate

Management Consulting Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GreenRope 8.2

Based on 1 answer

I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

I HIGHLY recommend Clear C2 C2CRM above any other platform.

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!

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President & Founder

The Original Get Movin' CrewFund-Raising, 1-10 employees

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Return on Investment

Positive Management of Special Offers
Positive Management of Strategic Goals
Positive Management of Projects/Forecasting

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

View all 2 answers on this topic

It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
We have high functionality and great features for a great cost.
People with varying levels of computer experience can use GreenRope and many of its features.

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Verified User

Engineer in Engineering

Building Materials Company, 1001-5000 employees

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Screenshots

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See All (7) GreenRope Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Clear C2 C2CRM Editions & Modules

—

Additional Pricing Details

Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$399

GreenRope Editions & Modules

Edition

Starter	$149¹
Prime	$199¹
Pro	$249¹
Premium	$299¹
Powerhouse	$349¹
Supreme	$449¹
Ultimate	$699¹

Per Month [Unlimited Users]

Additional Pricing Details

All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

Clear C2 C2CRM

GreenRope

Clear C2 C2CRM

GreenRope

Clear C2 C2CRM

GreenRope

Clear C2 C2CRM

GreenRope

Clear C2 C2CRM

GreenRope

Clear C2 C2CRM

GreenRope

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