What users are saying about
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Top Rated
691 Ratings
4 Ratings
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Score 9.3 out of 100

Insightly

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Top Rated
691 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software
  • Insightly ranks higher in 1 feature set: Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
7.5

Insightly

75%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
8.5
85%
315 Ratings

Workflow management

8.6
86%
3 Ratings
8.0
80%
281 Ratings

Territory management

8.7
87%
3 Ratings
7.7
77%
37 Ratings

Opportunity management

8.3
83%
3 Ratings
8.1
81%
289 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
7.0
70%
293 Ratings

Contract management

8.6
86%
2 Ratings
6.5
65%
21 Ratings

Quote & order management

9.0
90%
3 Ratings
6.5
65%
29 Ratings

Interaction tracking

8.3
83%
2 Ratings
7.6
76%
258 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
7.7
77%
24 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
7.1

Insightly

71%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
7.0
70%
11 Ratings

Call center management

8.3
83%
3 Ratings
7.2
72%
8 Ratings

Help desk management

9.0
90%
3 Ratings
7.1
71%
9 Ratings

Marketing Automation

9.0

Clear C2 C2CRM

90%
7.5

Insightly

75%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
7.5
75%
244 Ratings

Email marketing

8.6
86%
3 Ratings
7.5
75%
195 Ratings

CRM Project Management

8.6

Clear C2 C2CRM

86%
7.1

Insightly

71%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
7.8
78%
301 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
6.0
60%
39 Ratings

Reporting

8.3
83%
3 Ratings
7.4
74%
255 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
7.7

Insightly

77%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
7.0
70%
92 Ratings

Pipeline visualization

9.0
90%
3 Ratings
8.7
87%
251 Ratings

Customizable reports

8.3
83%
3 Ratings
7.3
73%
242 Ratings

Customization

8.7

Clear C2 C2CRM

87%
7.8

Insightly

78%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
8.8
88%
273 Ratings

Custom objects

8.3
83%
2 Ratings
8.1
81%
40 Ratings

Scripting environment

9.0
90%
3 Ratings
6.8
68%
6 Ratings

API for custom integration

8.3
83%
2 Ratings
7.7
77%
130 Ratings

Security

8.5

Clear C2 C2CRM

85%
8.2

Insightly

82%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
8.1
81%
211 Ratings

Role-based user permissions

8.7
87%
3 Ratings
8.3
83%
142 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
7.4

Insightly

74%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
6.8
68%
25 Ratings

Social engagement

8.3
83%
2 Ratings
8.0
80%
78 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
6.2

Insightly

62%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
7.3
73%
105 Ratings

Compensation management

8.0
80%
2 Ratings
5.1
51%
4 Ratings

Platform

7.7

Clear C2 C2CRM

77%
8.1

Insightly

81%
Insightly ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
8.1
81%
267 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
8.3

Insightly

83%
340 Ratings

Likelihood to Renew

Clear C2 C2CRM

N/A
0 Ratings
8.8

Insightly

88%
28 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
8.3

Insightly

83%
75 Ratings

Availability

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
7 Ratings

Performance

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
45 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
8.1

Insightly

81%
44 Ratings

Online Training

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
6 Ratings

Implementation Rating

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
59 Ratings

Configurability

Clear C2 C2CRM

N/A
0 Ratings
7.0

Insightly

70%
16 Ratings

Contract Terms and Pricing Model

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
1 Rating

Ease of integration

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
9 Ratings

Product Scalability

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
7 Ratings

Vendor post-sale

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
1 Rating

Vendor pre-sale

Clear C2 C2CRM

N/A
0 Ratings
10.0

Insightly

100%
1 Rating

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Insightly, Inc.

I believe there aren't major problems that I have encountered while using Insightly. We used to use a weird CRM made of sheets that would force us to open several tabs. With Insightly, all information is on one page within the fields we created to be populated. I only think there could be more fields on the project page that will allow us to add more relevant information. Each department has its needs for fields that end up not being created due to the lack of remaining fields available.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Insightly, Inc.

  • Very easy to use-you can start using it without a lot of experience
  • Allows you to create groups or add tags to your contacts for more organization
  • Gives the option to upload current contact lists into the database rather than manually entering
  • Allows for adding social media profiles
  • Allows you to create "custom" fields within your contact that are specific to your company
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Insightly, Inc.

  • You couldn't connect people to programs within a business well enough. It's like we needed one more level of abstraction. We had the schools and the "employees" and their roles, but then we could separate by program easily. We had to do all these manual sorts of list things, and it was a pain to keep track of things once we had hundreds of schools and a thousand people in there.
  • You can only send emails to 50 contacts. That was so annoying. I should be able to send an email to hundreds, and Insightly should handle the job and perhaps just time delay the send 50 people at a time or something. I would have to send the email to 50 people at a time, and it was so annoying to deal with. My number 1 reason for seeking comparative products.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Insightly

    Starting Price

    $0 per month Up to 2 users

    Editions & Modules

    Insightly editions and modules pricing
    EditionModules
    Plus$29.001
    Professional$49.002
    Enterprise$99.003
    Free04

    Footnotes

    1. Per User/Per Month (billed annually)
    2. Per User/Per Month (billed annually)
    3. Per User/Per Month (billed annually)
    4. per month Up to 2 users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Read full review

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Insightly, Inc.

    The platform is very intuitive and easy to use, over the years of using it I have experienced minimal bugs and errors, the odd task has not been updated, etc. but other than this it has performed very consistently for us. The platform has a simple, but effective job to do for us and it does it well, there is no added "fluff" for us to go through and this allows us to be efficient when using the service.
    Read full review

    Reliability and Availability

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
    Read full review

    Performance

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Insightly, Inc.

    Excellent support provided to deploy the app across all platforms like mobile, desktop and web and allow addition or deletion of users in quick time. It does not require any physical infrastructure and can be scaled at any level. It can be used across office locations to collaborate among users and help streamline workflow required to work on various projects.
    Read full review

    Online Training

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
    Read full review

    Implementation Rating

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    The only missing thing at this time that would make our implementation complete would be a tighter integration with Xero allowing us to send quotes and report on quotes from Insightly! Xero has, excuse the pun, ZERO reporting on quotes sent!!! They are both very good products, however it's the little things that make good GREAT!
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Insightly, Inc.

    The main reason for going ahead with Insightly was the cost. It meets our basic requirements of lead management and we didn't want to spend a lot on a CRM tool. Other than that, most other CRMs we evaluated have all the basic and advanced capabilities.
    Read full review

    Scalability

    Clear C2 C2CRM

    No answers on this topic

    Insightly, Inc.

    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    Insightly, Inc.

    • This has positively affected the way I view sales opportunities via their charts.
    • The home dashboard is helpful and loads right when you log in so you can view your status at a glance.
    • I like being able to click right from the dashboard when I log in to get to the most important info.
    Read full review

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