What users are saying about
Top Rated
626 Ratings
2 Ratings
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Score 9.5 out of 100
Top Rated
626 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Insightly

It provides real-time updates on the campaigns and projects that are carried out within this platform. It is simple to use, but I recommend it for small projects because it lacks certain tools that would define it as a professional CRM tool.
Stella Olsson | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Insightly
8.0
Customer data management / contact management
Clear C2 C2CRM
9.0
Insightly
8.8
Workflow management
Clear C2 C2CRM
9.5
Insightly
7.8
Territory management
Clear C2 C2CRM
8.9
Insightly
7.8
Opportunity management
Clear C2 C2CRM
9.5
Insightly
8.2
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Insightly
8.5
Contract management
Clear C2 C2CRM
10.0
Insightly
6.5
Quote & order management
Clear C2 C2CRM
9.0
Insightly
8.5
Interaction tracking
Clear C2 C2CRM
9.0
Insightly
8.2
Channel / partner relationship management
Clear C2 C2CRM
9.0
Insightly
7.7

Customer Service & Support

Clear C2 C2CRM
9.6
Insightly
7.1
Case management
Clear C2 C2CRM
10.0
Insightly
7.0
Call center management
Clear C2 C2CRM
9.5
Insightly
7.2
Help desk management
Clear C2 C2CRM
9.5
Insightly
7.1

Marketing Automation

Clear C2 C2CRM
9.8
Insightly
7.7
Lead management
Clear C2 C2CRM
10.0
Insightly
8.0
Email marketing
Clear C2 C2CRM
9.5
Insightly
7.4

CRM Project Management

Clear C2 C2CRM
9.3
Insightly
7.2
Task management
Clear C2 C2CRM
9.5
Insightly
7.7
Billing and invoicing management
Clear C2 C2CRM
9.0
Insightly
6.0
Reporting
Clear C2 C2CRM
9.5
Insightly
8.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Insightly
7.4
Forecasting
Clear C2 C2CRM
9.5
Insightly
7.0
Pipeline visualization
Clear C2 C2CRM
9.0
Insightly
7.9
Customizable reports
Clear C2 C2CRM
9.0
Insightly
7.3

Customization

Clear C2 C2CRM
9.2
Insightly
7.2
Custom fields
Clear C2 C2CRM
9.5
Insightly
7.6
Custom objects
Clear C2 C2CRM
9.0
Insightly
7.4
Scripting environment
Clear C2 C2CRM
9.5
Insightly
6.8
API for custom integration
Clear C2 C2CRM
9.0
Insightly
6.8

Security

Clear C2 C2CRM
9.0
Insightly
8.7
Single sign-on capability
Clear C2 C2CRM
9.0
Insightly
9.1
Role-based user permissions
Clear C2 C2CRM
8.9
Insightly
8.4

Social CRM

Clear C2 C2CRM
9.5
Insightly
7.4
Social data
Clear C2 C2CRM
10.0
Insightly
6.8
Social engagement
Clear C2 C2CRM
9.0
Insightly
8.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Insightly
6.1
Marketing automation
Clear C2 C2CRM
9.0
Insightly
7.1
Compensation management
Clear C2 C2CRM
8.0
Insightly
5.1

Platform

Clear C2 C2CRM
7.0
Insightly
7.3
Mobile access
Clear C2 C2CRM
7.0
Insightly
7.3

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Insightly

  • Insightly competes extremely well cost-wise with almost all other CRMs with similar capabilities that are out there.
  • The customer service portal contains a lot of helpful information that is fairly easy to search and navigate. When at a loss, contacting a real person for help via email is easy.
  • The contact and organization records are easy to search and download. Duplicates are fairly easy to merge.
Anonymous | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Insightly

  • Would be great if you could integrate with your select email marketing platform, or if Insightly provided email marketing tools similar to mainstream platforms.
  • I am a Microsoft product user and would like better integration with those products.
  • Would be nice to have templates for different business types.
Tommy L. Chambers | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 9.0
Based on 18 answers
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
Vanessa Johnson | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Insightly

Insightly 10.0
Based on 49 answers
Very easy to use once you understand the functions. I am sure there are still features I am not using correctly or to their intended potential. But with trial and error we have learned to use the site and it works very well for us on a day to day basis.
Julie Webster | TrustRadius Reviewer

Reliability and Availability

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 10.0
Based on 6 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
Jane Beisell PMP, CIA | TrustRadius Reviewer

Performance

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 8.3
Based on 44 answers
The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
Douglas Psulkowski, P.E. | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Insightly

Insightly 5.8
Based on 30 answers
I have never given any other software support a 10, but Insightly has really done a great job over the 3 years we have been using it. They are quick to respond, don't ask stupid questions, don't bump you to others, and every issue has been resolved in very short order.
Randie Frederick | TrustRadius Reviewer

Online Training

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 9.0
Based on 5 answers
Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
Eduardo Reyes | TrustRadius Reviewer

Implementation Rating

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 8.6
Based on 57 answers
The only missing thing at this time that would make our implementation complete would be a tighter integration with Xero allowing us to send quotes and report on quotes from Insightly!Xero has, excuse the pun, ZERO reporting on quotes sent!!!They are both very good products, however it's the little things that make good GREAT!
Jeremy Grant | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Insightly

Salesforce will always be the crown jewel of CRM tools. The robust features and ability to integrate with other tools makes it difficult to challenge. But you get what you pay for and Salesforce is incredibly expensive. That's why my company likes using Insightly because of the cost impact to our business. It's not nearly as pricey and we end up using most of the features available.
Anonymous | TrustRadius Reviewer

Scalability

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Insightly

Insightly 7.8
Based on 6 answers
(+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of.(-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
Phil Cashen | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Insightly

  • The most important effect that Insightly has had on our company is the unified organization of information available to the entire company. If someone leaves the company, or is just out sick, all of the info for their clients and their projects is available for management to use to keep business moving. For instance, I was called away for a family emergency and forgot to reschedule an in-house demo with a client. When the client showed up, my boss (the CEO of the Company) was able to review the client file, read the notes on the product demo and the client's needs and he was able to perform the demo himself. All of the information was right there to get him up to speed on why our client was there and what they needed.
  • Efficiency is the next major positive impact that Insightly has brought. As a small, yet growing company, our employees have to be able to wear multiple hats and perform variety of functions. Insightly has brought such organization to my life that I am now able to keep much better track of all my daily tasks and in fact get so much more done in less time. My efficiency and productivity have increased dramatically.
Chris Stephens, CTS | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Insightly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Insightly Editions & Modules

Edition
Marketing - Plus$2991
Marketing - Professional$5991
Marketing - Enterprise$1,2991
CRM - Plus$292
CRM - Professional$492
CRM - Enterprise$992
  1. per month
  2. per user/per month
Additional Pricing Details
All plans are billed annually.

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Insightly
8.3

Likelihood to Renew

Clear C2 C2CRM
Insightly
9.0

Usability

Clear C2 C2CRM
9.0
Insightly
10.0

Reliability and Availability

Clear C2 C2CRM
Insightly
10.0

Performance

Clear C2 C2CRM
Insightly
8.3

Support Rating

Clear C2 C2CRM
9.0
Insightly
5.8

Online Training

Clear C2 C2CRM
Insightly
9.0

Implementation Rating

Clear C2 C2CRM
Insightly
8.6

Scalability

Clear C2 C2CRM
Insightly
7.8

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