What users are saying about
372 Ratings
4 Ratings
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Score 9.3 out of 100
372 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software
  • Clear C2 C2CRM and Pipedrive are tied in 1 feature set: Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
6.5

Pipedrive

65%
Clear C2 C2CRM ranks higher in 8/9 features

Customer data management / contact management

9.0
90%
3 Ratings
6.5
65%
15 Ratings

Workflow management

8.6
86%
3 Ratings
7.8
78%
12 Ratings

Territory management

8.7
87%
3 Ratings
6.6
66%
8 Ratings

Opportunity management

8.3
83%
3 Ratings
9.1
91%
57 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
8.4
84%
54 Ratings

Contract management

8.6
86%
2 Ratings
3.0
30%
9 Ratings

Quote & order management

9.0
90%
3 Ratings
5.1
51%
7 Ratings

Interaction tracking

8.3
83%
2 Ratings
7.1
71%
13 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
4.3
43%
9 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
2.9

Pipedrive

29%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
4.7
47%
6 Ratings

Call center management

8.3
83%
3 Ratings
1.1
11%
5 Ratings

Help desk management

9.0
90%
3 Ratings
3.1
31%
6 Ratings

Marketing Automation

8.9

Clear C2 C2CRM

89%
8.7

Pipedrive

87%
Clear C2 C2CRM ranks higher in 1/2 features

Lead management

9.3
93%
2 Ratings
8.7
87%
41 Ratings

Email marketing

8.6
86%
3 Ratings
8.7
87%
4 Ratings

CRM Project Management

8.5

Clear C2 C2CRM

85%
6.2

Pipedrive

62%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
7.5
75%
55 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
4.1
41%
5 Ratings

Reporting

8.3
83%
3 Ratings
7.1
71%
54 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
5.2

Pipedrive

52%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
5.1
51%
11 Ratings

Pipeline visualization

9.0
90%
3 Ratings
8.7
87%
59 Ratings

Customizable reports

8.3
83%
3 Ratings
1.7
17%
8 Ratings

Customization

8.7

Clear C2 C2CRM

87%
6.0

Pipedrive

60%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
7.9
79%
55 Ratings

Custom objects

8.3
83%
2 Ratings
7.5
75%
45 Ratings

Scripting environment

9.0
90%
3 Ratings
1.0
10%
4 Ratings

API for custom integration

8.3
83%
2 Ratings
7.7
77%
40 Ratings

Security

8.5

Clear C2 C2CRM

85%
7.5

Pipedrive

75%
Clear C2 C2CRM ranks higher in 1/2 features

Single sign-on capability

8.3
83%
2 Ratings
6.1
61%
12 Ratings

Role-based user permissions

8.7
87%
3 Ratings
8.9
89%
52 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
1.1

Pipedrive

11%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
1.1
11%
5 Ratings

Social engagement

8.3
83%
2 Ratings
1.1
11%
5 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
3.6

Pipedrive

36%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
3.6
36%
7 Ratings

Compensation management

8.0
80%
2 Ratings
3.5
35%
4 Ratings

Platform

7.7

Clear C2 C2CRM

77%
7.7

Pipedrive

77%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
7.7
77%
52 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 2 areas: Usability, Support Rating
  • Pipedrive is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
9.3

Pipedrive

93%
62 Ratings

Likelihood to Renew

Clear C2 C2CRM

N/A
0 Ratings
8.0

Pipedrive

80%
3 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
8.7

Pipedrive

87%
13 Ratings

Availability

Clear C2 C2CRM

N/A
0 Ratings
8.2

Pipedrive

82%
2 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
8.9

Pipedrive

89%
13 Ratings

Implementation Rating

Clear C2 C2CRM

N/A
0 Ratings
8.2

Pipedrive

82%
3 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Pipedrive Inc.

Using Pipedrive to collect customer data and setup automated tasks is great. This allows leads to flow into Pipedrive and be assigned to the right team member. Notes and tasks can then be created in the specific deal and can be easily transferred to another team member. The system is very easy to use
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Pipedrive Inc.

  • Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
  • Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
  • Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Pipedrive Inc.

  • There is definitely a bit of a learning curve
  • Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
  • It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Pipedrive

    Starting Price

    $9 per month

    Editions & Modules

    Pipedrive editions and modules pricing
    EditionModules
    Essential$15.001
    Advanced$29.002
    Professional$59.003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Clear C2 C2CRM

    No answers on this topic

    Pipedrive Inc.

    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Read full review

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Pipedrive Inc.

    As the first Pipedrive user in the company, my task was to understand the use of the platform and configure it, for me it was very easy to enroll in the platform. With the system ready, it was time to train all the users and it was very easy for them to understand it since it is as easy as using a social network.
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Pipedrive Inc.

    The team at Pipedrive has always been available nearly instantly via the in-app texting feature. We have never lingered, awaiting their response for anything we asked them and they always work hard to fix whatever issue we may encounter. This makes a huge difference in our decision to stick with Pipedrive in the long run.
    Read full review

    Implementation Rating

    Clear C2 C2CRM

    No answers on this topic

    Pipedrive Inc.

    Experiment is the only way to start
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Pipedrive Inc.

    Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was readily apparent. I don't recall monday having the ability to integrate with our Google products as easily as Pipedrive. In addition, I do not recall monday having the same file repository capabilities. I do not remember exactly how much monday cost, but I believe the price point was close to that of Pipedrive. Finally, Pipedrive has the ability to create project entities, which can be connected to "people" entities (typically, the individual internal/external players involved with the project).
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    Pipedrive Inc.

    • Overall Pipedrive has had a great impact on our ability to manage sales opportunities across multiple Pipelines and deal types. The ability to instantly see the status of every deal working is huge, especially when combined with a smart set up of the Deal Rotting function, and the fact the by default Pipedrive prompts you to always add a next action when completing an activity on a deal. It really teaches you to stay on top of deals.
    • Aside from being able to manage more deals on an individual level, Pipedrive's Sale Management of Deals allows sales managers to more effectively manage and empower their sales reps. This is key to being able to scale an early stage start-up or growth stage company. Every opportunity counts. And Pipedrive makes sure you have the ability to work them.
    • Pipedrive is straightforward and intuitive to use. It's simplicity hides a sophistication and elegance in the whole design and deployment of the tool. The team at Pipedrive obviously is experienced in managing sales and the processes essential to closing business. You won't have a huge learning curve for almost everyone you bring onto the platform.
    Read full review

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