What users are saying about
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Top Rated
253 Ratings
2 Ratings
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Score 9.5 out of 100

Pipedrive

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Top Rated
253 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Pipedrive

Pipedrive is well suitable for Email marketing management, Customer data management, and as well as for sales forecasting. Pipedrive is the best platform for managing your all sales data, Email automation & sales reporting. If you want to do A/B testing & want to know the ROI analytics with your campaign then Pipedrive is not suitable for you. you might have to check other platforms for advanced features. If you are looking for campaign segmentation & campaign planning then you can't do it in Pipedrive. Pipedrive doesn't provide that facility to users. It is the best platform for small & medium businesses.
Preet Chovatiya | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Pipedrive
6.4
Customer data management / contact management
Clear C2 C2CRM
9.0
Pipedrive
6.5
Workflow management
Clear C2 C2CRM
9.5
Pipedrive
7.8
Territory management
Clear C2 C2CRM
8.9
Pipedrive
6.6
Opportunity management
Clear C2 C2CRM
9.5
Pipedrive
8.8
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Pipedrive
8.1
Contract management
Clear C2 C2CRM
10.0
Pipedrive
3.0
Quote & order management
Clear C2 C2CRM
9.0
Pipedrive
5.1
Interaction tracking
Clear C2 C2CRM
9.0
Pipedrive
7.1
Channel / partner relationship management
Clear C2 C2CRM
9.0
Pipedrive
4.3

Customer Service & Support

Clear C2 C2CRM
9.6
Pipedrive
2.9
Case management
Clear C2 C2CRM
10.0
Pipedrive
4.7
Call center management
Clear C2 C2CRM
9.5
Pipedrive
1.1
Help desk management
Clear C2 C2CRM
9.5
Pipedrive
3.1

Marketing Automation

Clear C2 C2CRM
9.8
Pipedrive
8.6
Lead management
Clear C2 C2CRM
10.0
Pipedrive
8.5
Email marketing
Clear C2 C2CRM
9.5
Pipedrive
8.7

CRM Project Management

Clear C2 C2CRM
9.3
Pipedrive
6.5
Task management
Clear C2 C2CRM
9.5
Pipedrive
8.3
Billing and invoicing management
Clear C2 C2CRM
9.0
Pipedrive
4.1
Reporting
Clear C2 C2CRM
9.5
Pipedrive
7.2

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Pipedrive
5.1
Forecasting
Clear C2 C2CRM
9.5
Pipedrive
5.1
Pipeline visualization
Clear C2 C2CRM
9.0
Pipedrive
8.5
Customizable reports
Clear C2 C2CRM
9.0
Pipedrive
1.7

Customization

Clear C2 C2CRM
9.2
Pipedrive
6.1
Custom fields
Clear C2 C2CRM
9.5
Pipedrive
8.1
Custom objects
Clear C2 C2CRM
9.0
Pipedrive
7.7
Scripting environment
Clear C2 C2CRM
9.5
Pipedrive
1.0
API for custom integration
Clear C2 C2CRM
9.0
Pipedrive
7.5

Security

Clear C2 C2CRM
9.0
Pipedrive
7.3
Single sign-on capability
Clear C2 C2CRM
9.0
Pipedrive
6.1
Role-based user permissions
Clear C2 C2CRM
8.9
Pipedrive
8.6

Social CRM

Clear C2 C2CRM
9.5
Pipedrive
1.1
Social data
Clear C2 C2CRM
10.0
Pipedrive
1.1
Social engagement
Clear C2 C2CRM
9.0
Pipedrive
1.1

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Pipedrive
3.6
Marketing automation
Clear C2 C2CRM
9.0
Pipedrive
3.6
Compensation management
Clear C2 C2CRM
8.0
Pipedrive
3.5

Platform

Clear C2 C2CRM
7.0
Pipedrive
8.2
Mobile access
Clear C2 C2CRM
7.0
Pipedrive
8.2

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Pipedrive

  • Their pipeline is super simple with drag and drop features, and a clean and clear view of your deals and deal amounts.
  • They have a great automation system that allows for tasks and emails to be sent when a stage changes.
  • They have a great note system that allows voice recording and easy phone access to manage notes while on a call.
Mark Rueckert | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Pipedrive

  • There is definitely a bit of a learning curve
  • Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
  • It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Unless I find something better...
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Pipedrive

Pipedrive 9.1
Based on 12 answers
Is important for our team that the programs and apps that we use more frequently needed to be user-friendly, in order that our team can work more efficiently. Pipedrive has a wide range of tools that can be used to achieve this goal
Joanna García | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Pipedrive

Pipedrive 9.4
Based on 12 answers
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Anonymous | TrustRadius Reviewer

Implementation Rating

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 3 answers
Experiment is the only way to start
Ed Juline | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Pipedrive

I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Anonymous | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Pipedrive

  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Anonymous | TrustRadius Reviewer

Screenshots

Clear C2 C2CRM

Pipedrive

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipedrive Editions & Modules

Edition
Essential$15.001
Advanced$29.001
Professional$59.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Pipedrive
8.6

Likelihood to Renew

Clear C2 C2CRM
Pipedrive
8.2

Usability

Clear C2 C2CRM
9.0
Pipedrive
9.1

Reliability and Availability

Clear C2 C2CRM
Pipedrive
8.2

Support Rating

Clear C2 C2CRM
9.0
Pipedrive
9.4

Implementation Rating

Clear C2 C2CRM
Pipedrive
8.2

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