What users are saying about
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43 Ratings
4 Ratings
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Score 9.3 out of 100

Really Simple Systems

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43 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
7.3

Really Simple Systems

73%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
7.8
78%
33 Ratings

Workflow management

8.6
86%
3 Ratings
7.2
72%
13 Ratings

Territory management

8.7
87%
3 Ratings
6.9
69%
8 Ratings

Opportunity management

8.3
83%
3 Ratings
7.7
77%
27 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
6.4
64%
25 Ratings

Contract management

8.6
86%
2 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
3 Ratings
N/A
0 Ratings

Interaction tracking

8.3
83%
2 Ratings
7.5
75%
25 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
N/A
0 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
7.2

Really Simple Systems

72%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
7.3
73%
23 Ratings

Call center management

8.3
83%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
7.0
70%
24 Ratings

Marketing Automation

8.9

Clear C2 C2CRM

89%
7.1

Really Simple Systems

71%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
7.0
70%
24 Ratings

Email marketing

8.6
86%
3 Ratings
7.3
73%
20 Ratings

CRM Project Management

8.5

Clear C2 C2CRM

85%
7.0

Really Simple Systems

70%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
7.1
71%
27 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
N/A
0 Ratings

Reporting

8.3
83%
3 Ratings
6.9
69%
25 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
6.6

Really Simple Systems

66%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
6.4
64%
20 Ratings

Pipeline visualization

9.0
90%
3 Ratings
6.4
64%
21 Ratings

Customizable reports

8.3
83%
3 Ratings
6.8
68%
24 Ratings

Customization

8.7

Clear C2 C2CRM

87%
6.8

Really Simple Systems

68%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
7.1
71%
28 Ratings

Custom objects

8.3
83%
2 Ratings
6.8
68%
24 Ratings

Scripting environment

9.0
90%
3 Ratings
N/A
0 Ratings

API for custom integration

8.3
83%
2 Ratings
6.5
65%
17 Ratings

Security

8.5

Clear C2 C2CRM

85%
7.8

Really Simple Systems

78%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
N/A
0 Ratings

Role-based user permissions

8.7
87%
3 Ratings
7.8
78%
28 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%

Really Simple Systems

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
N/A
0 Ratings

Social engagement

8.3
83%
2 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%

Really Simple Systems

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
N/A
0 Ratings

Compensation management

8.0
80%
2 Ratings
N/A
0 Ratings

Platform

7.7

Clear C2 C2CRM

77%
6.9

Really Simple Systems

69%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
6.9
69%
21 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
7.7

Really Simple Systems

77%
34 Ratings

Likelihood to Renew

Clear C2 C2CRM

N/A
0 Ratings
9.1

Really Simple Systems

91%
1 Rating

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
7.8

Really Simple Systems

78%
18 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
8.1

Really Simple Systems

81%
17 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Really Simple Systems CRM

If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Really Simple Systems CRM

  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Really Simple Systems CRM

  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Really Simple Systems

    Starting Price

    $8 per month

    Editions & Modules

    Really Simple Systems editions and modules pricing
    EditionModules
    Starter$151
    Professional$332
    Enterprise$503
    Free CRM04

    Footnotes

    1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    4. 2 Users and 100 Company Records

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    All plans include free customer support and setup help.

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Really Simple Systems CRM

    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Really Simple Systems CRM

    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Really Simple Systems CRM

    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    Really Simple Systems CRM

    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Read full review

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