What users are saying about
2 Ratings
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Score 9.5 out of 100
24 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Really Simple Systems

[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.Also, easy porting of contact and phone information to tasks.
Carlos Lemos | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Really Simple Systems
7.6
Customer data management / contact management
Clear C2 C2CRM
9.0
Really Simple Systems
8.1
Workflow management
Clear C2 C2CRM
9.5
Really Simple Systems
10.0
Territory management
Clear C2 C2CRM
8.9
Really Simple Systems
Opportunity management
Clear C2 C2CRM
9.5
Really Simple Systems
7.4
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Really Simple Systems
5.1
Contract management
Clear C2 C2CRM
10.0
Really Simple Systems
Quote & order management
Clear C2 C2CRM
9.0
Really Simple Systems
Interaction tracking
Clear C2 C2CRM
9.0
Really Simple Systems
7.3
Channel / partner relationship management
Clear C2 C2CRM
9.0
Really Simple Systems

Customer Service & Support

Clear C2 C2CRM
9.6
Really Simple Systems
8.4
Case management
Clear C2 C2CRM
10.0
Really Simple Systems
8.3
Call center management
Clear C2 C2CRM
9.5
Really Simple Systems
Help desk management
Clear C2 C2CRM
9.5
Really Simple Systems
8.5

Marketing Automation

Clear C2 C2CRM
9.8
Really Simple Systems
6.7
Lead management
Clear C2 C2CRM
10.0
Really Simple Systems
6.8
Email marketing
Clear C2 C2CRM
9.5
Really Simple Systems
6.7

CRM Project Management

Clear C2 C2CRM
9.3
Really Simple Systems
7.6
Task management
Clear C2 C2CRM
9.5
Really Simple Systems
8.1
Billing and invoicing management
Clear C2 C2CRM
9.0
Really Simple Systems
Reporting
Clear C2 C2CRM
9.5
Really Simple Systems
7.1

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Really Simple Systems
7.7
Forecasting
Clear C2 C2CRM
9.5
Really Simple Systems
7.3
Pipeline visualization
Clear C2 C2CRM
9.0
Really Simple Systems
8.0
Customizable reports
Clear C2 C2CRM
9.0
Really Simple Systems
7.9

Customization

Clear C2 C2CRM
9.2
Really Simple Systems
8.2
Custom fields
Clear C2 C2CRM
9.5
Really Simple Systems
8.3
Custom objects
Clear C2 C2CRM
9.0
Really Simple Systems
8.5
Scripting environment
Clear C2 C2CRM
9.5
Really Simple Systems
API for custom integration
Clear C2 C2CRM
9.0
Really Simple Systems
7.6

Security

Clear C2 C2CRM
9.0
Really Simple Systems
7.9
Single sign-on capability
Clear C2 C2CRM
9.0
Really Simple Systems
Role-based user permissions
Clear C2 C2CRM
8.9
Really Simple Systems
7.9

Social CRM

Clear C2 C2CRM
9.5
Really Simple Systems
Social data
Clear C2 C2CRM
10.0
Really Simple Systems
Social engagement
Clear C2 C2CRM
9.0
Really Simple Systems

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Really Simple Systems
Marketing automation
Clear C2 C2CRM
9.0
Really Simple Systems
Compensation management
Clear C2 C2CRM
8.0
Really Simple Systems

Platform

Clear C2 C2CRM
7.0
Really Simple Systems
7.6
Mobile access
Clear C2 C2CRM
7.0
Really Simple Systems
7.6

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Really Simple Systems

  • Customer Service is EXCELLENT! Fast response time, professional, and helpful.
  • Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
  • Very reasonably priced even at the Enterprise level, which we have chosen for our company.
Niki Dealey | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Really Simple Systems

  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
Alison Meredith | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Really Simple Systems

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Really Simple Systems

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Really Simple Systems

RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch to a more expensive, tailored CRM when the time is right.
Anonymous | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Really Simple Systems
8.0

Usability

Clear C2 C2CRM
9.0
Really Simple Systems

Support Rating

Clear C2 C2CRM
9.0
Really Simple Systems

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