ClearCompany vs. Small Improvements

If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.

Incentivized

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

• Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
• ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
• ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.

Incentivized

• Take shared or private notes tied to each week's 1-1 meeting
• Remind each other of open action items until they are checked off
• Manage the performance review cycle

Incentivized

• Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful
• Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform

Incentivized

• Interface can be cluttered at times
• There isn't a lot of help or knowledge readily available when first using the tool

Incentivized

I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,

Incentivized

I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".

Incentivized

No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
• ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
• ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.

Incentivized

• It helped keep my goals on track, both in documentation and email updates.
• It helped free up my manager's bandwidth to focus on other tasks.

Incentivized