ClearDATA vs. IBM Power Virtual Server vs. Navisite Managed Infrastructure Services (NaviCloud)

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.

Incentivized

It is really impactful in terms of scenarios like ERP systems and Data Analytics where heavy data needs to be analysed in terms of volume and their needs to be high scalability offering so in that scenario it is a great asset and features like distribution of workload using AI capabilities by leveraging modern IBM offerings like Watson is really helpful the area in which it could improve is native development of application in terms of adoption of New cloud Technologies

Incentivized

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

• Leadership is very attentive, working hard to forge interpersonal relationships

Incentivized

• It is good in managing our documents in a precise manner.
• It is a comprehensive tool and supports other languages like JAVA and Python and it is useful for us.
• It is quite a valuable tool available at a reasonable price in the market and it is a scalable tool.

Incentivized

• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

Incentivized

• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

Incentivized

• The software appears to be geared for a no-programming approach, which implies that making changes is more difficult.
• The user base is small making it monotonous and difficult to come up with new methods.
• The number of rankings is not as large as competitors.
• The admin end is poorly designed, as they are unable to receive and respond to client feedback.

Incentivized

• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

At the moment we are 100% satisfied with the performance and our support team is well used to the process involved. So unless we have some major issues in adopting, we are sure to be with IBM itself.

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

I would rate IBM Power Virtual Server’s overall usability as an 8 out of 10. The platform offers a solid interface and intuitive dashboard, making it relatively easy for users with cloud experience to navigate. Its scalability and flexibility are strong points. However, the learning curve for new users can be steep, especially when dealing with complex integrations or configurations. While documentation and support are extensive, some users may find the setup process challenging. Overall, it’s highly functional but could be streamlined further for beginners.

Incentivized

Very easy to use.

Incentivized

While there’s room for improvement, it generally works very well.

Incentivized

As with most IBM products the ongoing support for IBM Power Virtual Server is solid and consistent. IBM provides a clear roadmap for receiving support of their products. Both voice and online response is offered. It is obvious that IBM has the internal systems and culture to maintain support functions. This starts from the initial support call to the problem analysis and continues through the problem resolution. Documentation and communication are consistent within this process.

Incentivized

It is economic.

Incentivized

Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.

Incentivized

They both have their own ups and downs and it totally depends on the team which suits them best. IBM Power Virtual Server has Performance, Scalability, Reliability and Availability, Compatibility, and Good Vendor Support. The specific use case and workload requirements played a significant role. Some workloads may benefit from IBM Power Systems' architecture, while others may perform equally well on alternative platforms.

Incentivized

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

I would rate IBM Cognos Analytics’ scalability as a 9 out of 10. The platform is highly capable of handling large volumes of data and supporting thousands of users with ease. Its architecture is designed for high performance, though it may require fine-tuning for extremely complex data environments to maintain optimal performance.

Incentivized

• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

Incentivized

• We have had a return on investment of 30%.
• There have also been 80% fewer application crashes due to a lack of resources that previously ran on the X86 platform.
• Administration management has been simplified and staff can dedicate themselves to the development of applications, instead of providing support to users when the applications do not respond efficiently, this made staff 45% more productive.

Incentivized

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized