cleverbridge vs Shift4Shop (formerly 3dcart)

Likelihood to Recommend

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.

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Scott Walker

Director of Digital Marketing

407 MarketingMarketing and Advertising, 1-10 employees

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Feature Rating Comparison

cleverbridge

Shift4Shop (formerly 3dcart)

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

cleverbridge

Shift4Shop (formerly 3dcart)

Abandoned cart recovery

Checkout user experience

cleverbridge

Shift4Shop (formerly 3dcart)

eCommerce security

cleverbridge

Shift4Shop (formerly 3dcart)

Promotions & discounts

Personalized recommendations

SEO

cleverbridge

Shift4Shop (formerly 3dcart)

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

Excellent partnet
Terrific at subscription software
Excellent security and uptime

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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Membership rewards (a points awarding system) is really easy to set up and manage
Gift certificate issuance and redemption is simple to use and manage
Site design and redesign is straightforward and they are very helpful with design packages to customize.
They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.

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Verified User

C-Level Executive in Corporate

Wholesale Company, 11-50 employees

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Cons

Because of the many different settings, it becomes hard sometimes to set everything up
The slow system can take up to 10 seconds to save something

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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3dcart doesn't provide enough customization options. Making it very limited for customers.
The layout and file structure takes some getting used to. This should be improved upon.

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Verified User

Employee in Marketing

Printing Company, 51-200 employees

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Likelihood to Renew

No answers on this topic

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

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Mark Madans

Owner

HOCOA North AtlantaConsumer Services, 1-10 employees

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Usability

cleverbridge 8.0

Based on 1 answer

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.

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Tracy Beers

Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

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Return on Investment

We couldn’t have done this on our own
They provided cost-effective eCommerce for us

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

View all 2 answers on this topic

For the subscription license of the base product, the cost isn't bad.
The development time is heavy, which outweighs the cost of the license
Small, everyday changes and updates are a lengthy affair, which means more labor hours.
Additional software is needed (labor + licensing) to compete with modern site platforms (CRM, Accounting, Shipping, Taxes, marketing, Abandoned cart, etc.)

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Scott Walker

Director of Digital Marketing

407 MarketingMarketing and Advertising, 1-10 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

cleverbridge

Shift4Shop (formerly 3dcart)

cleverbridge

Shift4Shop (formerly 3dcart)

Likelihood to Recommend

cleverbridge

Shift4Shop (formerly 3dcart)

Feature Rating Comparison

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

Abandoned cart recovery

Checkout user experience

eCommerce security

Promotions & discounts

Personalized recommendations

SEO

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

cleverbridge

Shift4Shop (formerly 3dcart)

Cons

cleverbridge

Shift4Shop (formerly 3dcart)

Likelihood to Renew

cleverbridge

Shift4Shop (formerly 3dcart)

Usability

cleverbridge

Shift4Shop (formerly 3dcart)

Alternatives Considered

cleverbridge

Shift4Shop (formerly 3dcart)

Return on Investment

cleverbridge

Shift4Shop (formerly 3dcart)

Screenshots

cleverbridge

Shift4Shop (formerly 3dcart)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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