cleverbridge vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cleverbridge
Score 6.0 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Shift4Shop
Score 2.5 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
cleverbridgeShift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
cleverbridgeShift4Shop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Features
cleverbridgeShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
cleverbridge
7.9
2 Ratings
Shift4Shop
1.3
6 Ratings
Product catalog & listings8.02 Ratings1.56 Ratings
Product management8.02 Ratings1.76 Ratings
Bulk product upload6.32 Ratings1.14 Ratings
Branding6.32 Ratings1.15 Ratings
Mobile storefront8.32 Ratings1.06 Ratings
Product variations9.42 Ratings1.76 Ratings
Website integration8.32 Ratings1.06 Ratings
Visual customization8.02 Ratings1.06 Ratings
CMS8.72 Ratings1.05 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
cleverbridge
8.7
2 Ratings
Shift4Shop
2.1
6 Ratings
Abandoned cart recovery8.02 Ratings2.44 Ratings
Checkout user experience9.42 Ratings1.76 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
cleverbridge
9.7
2 Ratings
Shift4Shop
2.7
6 Ratings
eCommerce security9.72 Ratings2.76 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
cleverbridge
8.2
2 Ratings
Shift4Shop
1.7
6 Ratings
Promotions & discounts8.32 Ratings2.26 Ratings
Personalized recommendations7.32 Ratings1.05 Ratings
SEO9.01 Ratings2.06 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
cleverbridge
8.8
2 Ratings
Shift4Shop
1.5
6 Ratings
Multi-site management8.32 Ratings1.03 Ratings
Order processing10.02 Ratings2.05 Ratings
Inventory management9.42 Ratings2.04 Ratings
Shipping9.01 Ratings1.35 Ratings
Custom functionality7.32 Ratings1.06 Ratings
User Ratings
cleverbridgeShift4Shop
Likelihood to Recommend
6.6
(2 ratings)
1.2
(7 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
cleverbridgeShift4Shop
Likelihood to Recommend
Cleverbridge AG
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
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Shift4 Payments (formerly Lighthouse Network)
3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.
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Pros
Cleverbridge AG
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
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Shift4 Payments (formerly Lighthouse Network)
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
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Cons
Cleverbridge AG
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
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Shift4 Payments (formerly Lighthouse Network)
  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
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Likelihood to Renew
Cleverbridge AG
No answers on this topic
Shift4 Payments (formerly Lighthouse Network)
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
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Usability
Cleverbridge AG
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
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Shift4 Payments (formerly Lighthouse Network)
No answers on this topic
Alternatives Considered
Cleverbridge AG
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
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Shift4 Payments (formerly Lighthouse Network)
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Cleverbridge AG
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
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Shift4 Payments (formerly Lighthouse Network)
  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
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