What users are saying about
3 Ratings
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Score 6 out of 100
11 Ratings
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Score 3.5 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.
Scott Walker | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
Shift4Shop (formerly 3dcart)
4.0
Product catalog & listings
cleverbridge
8.0
Shift4Shop (formerly 3dcart)
4.9
Product management
cleverbridge
8.0
Shift4Shop (formerly 3dcart)
5.1
Bulk product upload
cleverbridge
6.3
Shift4Shop (formerly 3dcart)
3.9
Branding
cleverbridge
6.3
Shift4Shop (formerly 3dcart)
3.5
Mobile storefront
cleverbridge
8.3
Shift4Shop (formerly 3dcart)
3.7
Product variations
cleverbridge
9.4
Shift4Shop (formerly 3dcart)
5.3
Website integration
cleverbridge
8.3
Shift4Shop (formerly 3dcart)
3.6
Visual customization
cleverbridge
8.0
Shift4Shop (formerly 3dcart)
2.7
CMS
cleverbridge
8.7
Shift4Shop (formerly 3dcart)
3.1

Online Shopping Cart

cleverbridge
8.7
Shift4Shop (formerly 3dcart)
5.9
Abandoned cart recovery
cleverbridge
8.0
Shift4Shop (formerly 3dcart)
6.6
Checkout user experience
cleverbridge
9.4
Shift4Shop (formerly 3dcart)
5.3

Online Payment System

cleverbridge
9.7
Shift4Shop (formerly 3dcart)
8.4
eCommerce security
cleverbridge
9.7
Shift4Shop (formerly 3dcart)
8.4

eCommerce Marketing

cleverbridge
8.2
Shift4Shop (formerly 3dcart)
4.9
Promotions & discounts
cleverbridge
8.3
Shift4Shop (formerly 3dcart)
6.5
Personalized recommendations
cleverbridge
7.3
Shift4Shop (formerly 3dcart)
2.7
SEO
cleverbridge
9.0
Shift4Shop (formerly 3dcart)
5.6

eCommerce Business Management

cleverbridge
8.8
Shift4Shop (formerly 3dcart)
5.1
Multi-site management
cleverbridge
8.3
Shift4Shop (formerly 3dcart)
6.5
Order processing
cleverbridge
10.0
Shift4Shop (formerly 3dcart)
6.1
Inventory management
cleverbridge
9.4
Shift4Shop (formerly 3dcart)
5.2
Shipping
cleverbridge
9.0
Shift4Shop (formerly 3dcart)
4.7
Custom functionality
cleverbridge
7.3
Shift4Shop (formerly 3dcart)
2.7

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Anonymous | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

cleverbridge

No answers on this topic

Shift4Shop (formerly 3dcart)

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

No score
No answers yet
No answers on this topic

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Shift4Shop (formerly 3dcart)

  • For the subscription license of the base product, the cost isn't bad.
  • The development time is heavy, which outweighs the cost of the license
  • Small, everyday changes and updates are a lengthy affair, which means more labor hours.
  • Additional software is needed (labor + licensing) to compete with modern site platforms (CRM, Accounting, Shipping, Taxes, marketing, Abandoned cart, etc.)
Scott Walker | TrustRadius Reviewer

Screenshots

cleverbridge

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shift4Shop (formerly 3dcart)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
Shift4Shop (formerly 3dcart)
2.7

Usability

cleverbridge
8.0
Shift4Shop (formerly 3dcart)

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