TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cleverbridge

    Score6.6 out of 10
    N/ACleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Pricing
    CleverbridgeShopify Plus
    Editions & Modules
    No answers on this topic
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Offerings
    Pricing Offerings
    CleverbridgeShopify Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CleverbridgeShopify Plus
    Considered Both Products
    Cleverbridge
    No answer on this topic
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    22 Answers
    Features
    CleverbridgeShopify Plus
    Online Storefront
    Comparison of Online Storefront features of Cleverbridge and Shopify Plus
    Feature
    Cleverbridge
    7.9
    2 Ratings
    1% above category average
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Product catalog & listings8.02 Ratings8.743 Ratings
    Product management8.02 Ratings8.644 Ratings
    Bulk product upload6.32 Ratings8.640 Ratings
    Branding6.32 Ratings8.442 Ratings
    Mobile storefront8.32 Ratings8.643 Ratings
    Product variations9.42 Ratings7.443 Ratings
    Website integration8.32 Ratings8.339 Ratings
    Visual customization8.02 Ratings8.343 Ratings
    CMS8.72 Ratings8.940 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Cleverbridge and Shopify Plus
    Feature
    Cleverbridge
    8.7
    2 Ratings
    13% above category average
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Abandoned cart recovery8.02 Ratings8.842 Ratings
    Checkout user experience9.42 Ratings8.743 Ratings
    Online Payment System
    Comparison of Online Payment System features of Cleverbridge and Shopify Plus
    Feature
    Cleverbridge
    9.7
    2 Ratings
    15% above category average
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    eCommerce security9.72 Ratings8.642 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Cleverbridge and Shopify Plus
    Feature
    Cleverbridge
    8.2
    2 Ratings
    6% above category average
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Promotions & discounts8.32 Ratings8.743 Ratings
    Personalized recommendations7.32 Ratings8.638 Ratings
    SEO9.01 Ratings8.643 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Cleverbridge and Shopify Plus
    Feature
    Cleverbridge
    8.8
    2 Ratings
    9% above category average
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Multi-site management8.32 Ratings00 Ratings
    Order processing10.02 Ratings8.743 Ratings
    Inventory management9.42 Ratings8.242 Ratings
    Shipping9.01 Ratings7.942 Ratings
    Custom functionality7.32 Ratings8.242 Ratings
    Best Alternatives
    CleverbridgeShopify Plus
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CleverbridgeShopify Plus
    Likelihood to Recommend
    6.6
    (2 ratings)
    8.8
    (45 ratings)
    Usability
    8.0
    (1 ratings)
    8.8
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CleverbridgeShopify Plus
    Likelihood to Recommend
    Cleverbridge
    Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
    Incentivized
    Read full review
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Pros
    Cleverbridge
    • Excellent partnet
    • Terrific at subscription software
    • Excellent security and uptime
    Incentivized
    Read full review
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Cons
    Cleverbridge
    • Because of the many different settings, it becomes hard sometimes to set everything up
    • The slow system can take up to 10 seconds to save something
    Incentivized
    Read full review
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Usability
    Cleverbridge
    Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
    Incentivized
    Read full review
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Support Rating
    Cleverbridge
    No answers on this topic
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Alternatives Considered
    Cleverbridge
    DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
    Incentivized
    Read full review
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Return on Investment
    Cleverbridge
    • We couldn’t have done this on our own
    • They provided cost-effective eCommerce for us
    Incentivized
    Read full review
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.