cleverbridge vs WooCommerce Subscriptions | TrustRadius

What users are saying about

Score 6.6 out of 10

Based on 2 reviews and ratings

Score 8.2 out of 10

Based on 9 reviews and ratings

Feature Rating Comparison

cleverbridge

WooCommerce Subscriptions

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

cleverbridge

WooCommerce Subscriptions

Abandoned cart recovery

Checkout user experience

cleverbridge

WooCommerce Subscriptions

eCommerce security

cleverbridge

WooCommerce Subscriptions

Promotions & discounts

Personalized recommendations

SEO

cleverbridge

WooCommerce Subscriptions

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

Excellent partnet
Terrific at subscription software
Excellent security and uptime

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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Perfect native integration with the WordPress ecosystem.
Zapier integration to support external integrations.
Excellent support of coupons, free trials, reduced price trial periods, etc.
Failed payment retries.
Multiple payment gateway support.

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Digital Publisher

Commentary MagazineNewspapers, 1-10 employees

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Cons

Because of the many different settings, it becomes hard sometimes to set everything up
The slow system can take up to 10 seconds to save something

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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More options to charge customers over custom time frames
Allow for more customization
Integration with other tools

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Verified User

Professional in Corporate

Health, Wellness and Fitness Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

WooCommerce Subscriptions 10.0

Based on 1 answer

We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!

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Verified User

Professional in Corporate

Health, Wellness and Fitness Company, 11-50 employees

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Usability

cleverbridge 8.0

Based on 1 answer

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

View all 1 answers on this topic

WooCommerce Subscriptions 9.0

Based on 2 answers

I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order

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Verified User

Administrator in Sales

Retail Company, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

WooCommerce Subscriptions 8.6

Based on 3 answers

The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.

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Digital Publisher

Commentary MagazineNewspapers, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

WooCommerce Subscriptions 9.0

Based on 1 answer

It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day

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Verified User

Professional in Corporate

Health, Wellness and Fitness Company, 11-50 employees

View all 1 answers on this topic

Alternatives Considered

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

View all 2 answers on this topic

WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.

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Verified User

Administrator in Sales

Retail Company, 1-10 employees

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Return on Investment

We couldn’t have done this on our own
They provided cost-effective eCommerce for us

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

View all 2 answers on this topic

I haven't calculated it in exact numbers, but easily a huge ROI. The bigger the business, the bigger the ROI since WooCommerce is a flat fee every year ($140 or so) and there's no transaction fees or other variable costs, so the bigger the business, the better the ROI.
It has enabled us to use paid media profitably and ditch tens of thousands of dollars a year of outdated services from our fulfillment house.
Has really made it possible for us to run proper marketing.

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Digital Publisher

Commentary MagazineNewspapers, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

cleverbridge

WooCommerce Subscriptions

cleverbridge

WooCommerce Subscriptions

cleverbridge

WooCommerce Subscriptions

cleverbridge

WooCommerce Subscriptions

cleverbridge

WooCommerce Subscriptions

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