What users are saying about
2 Ratings
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Score 6.6 out of 100
9 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

WooCommerce Subscriptions

Of the options out there for offering subscriptions, this one is one of the best. Setting up a store is relatively straightforward, if a little time-consuming, and you can always expand it over time. Theoretically, you can accomplish a lot of very complicated things with WooCommerce Subscriptions itself and there are many ways to enhance it like plugins or custom code. The times where it falls short though are in handling metadata for orders and subscriptions. It has taken a long time just to understand how the process works and now that I do, I have developed a unique system outside of WooCommerce to handle the data I need. In reality, it would be very simple for WooCommerce to offer this data in reports within the Admin system already. Compiling reports on active subscriptions and tallying products and metadata from orders and subscriptions is simple when you are doing it inside the platform. Overall the system works well and comparing it to other options it still holds up as one of the best at the moment. Why pay selling fees when you can just have your own store?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
WooCommerce Subscriptions
Product catalog & listings
cleverbridge
8.0
WooCommerce Subscriptions
Product management
cleverbridge
8.0
WooCommerce Subscriptions
Bulk product upload
cleverbridge
6.3
WooCommerce Subscriptions
Branding
cleverbridge
6.3
WooCommerce Subscriptions
Mobile storefront
cleverbridge
8.3
WooCommerce Subscriptions
Product variations
cleverbridge
9.3
WooCommerce Subscriptions
Website integration
cleverbridge
8.3
WooCommerce Subscriptions
Visual customization
cleverbridge
8.0
WooCommerce Subscriptions
CMS
cleverbridge
8.7
WooCommerce Subscriptions

Online Shopping Cart

cleverbridge
8.7
WooCommerce Subscriptions
Abandoned cart recovery
cleverbridge
8.0
WooCommerce Subscriptions
Checkout user experience
cleverbridge
9.3
WooCommerce Subscriptions

Online Payment System

cleverbridge
9.7
WooCommerce Subscriptions
eCommerce security
cleverbridge
9.7
WooCommerce Subscriptions

eCommerce Marketing

cleverbridge
8.2
WooCommerce Subscriptions
Promotions & discounts
cleverbridge
8.3
WooCommerce Subscriptions
Personalized recommendations
cleverbridge
7.3
WooCommerce Subscriptions
SEO
cleverbridge
9.0
WooCommerce Subscriptions

eCommerce Business Management

cleverbridge
8.8
WooCommerce Subscriptions
Multi-site management
cleverbridge
8.3
WooCommerce Subscriptions
Order processing
cleverbridge
10.0
WooCommerce Subscriptions
Inventory management
cleverbridge
9.3
WooCommerce Subscriptions
Shipping
cleverbridge
9.0
WooCommerce Subscriptions
Custom functionality
cleverbridge
7.3
WooCommerce Subscriptions

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

  • Perfect native integration with the WordPress ecosystem.
  • Zapier integration to support external integrations.
  • Excellent support of coupons, free trials, reduced price trial periods, etc.
  • Failed payment retries.
  • Multiple payment gateway support.
Kejda Gjermani | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

WooCommerce Subscriptions

  • More options to charge customers over custom time frames
  • Allow for more customization
  • Integration with other tools
Anonymous | TrustRadius Reviewer

Likelihood to Renew

cleverbridge

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 10.0
Based on 1 answer
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
Anonymous | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

WooCommerce Subscriptions

WooCommerce Subscriptions 9.0
Based on 2 answers
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
Anonymous | TrustRadius Reviewer

Support Rating

cleverbridge

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 8.6
Based on 3 answers
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
Kejda Gjermani | TrustRadius Reviewer

Implementation Rating

cleverbridge

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 9.0
Based on 1 answer
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
Anonymous | TrustRadius Reviewer

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
Anonymous | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

  • I haven't calculated it in exact numbers, but easily a huge ROI. The bigger the business, the bigger the ROI since WooCommerce is a flat fee every year ($140 or so) and there's no transaction fees or other variable costs, so the bigger the business, the better the ROI.
  • It has enabled us to use paid media profitably and ditch tens of thousands of dollars a year of outdated services from our fulfillment house.
  • Has really made it possible for us to run proper marketing.
Kejda Gjermani | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce Subscriptions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
WooCommerce Subscriptions
9.0

Likelihood to Renew

cleverbridge
WooCommerce Subscriptions
10.0

Usability

cleverbridge
8.0
WooCommerce Subscriptions
9.0

Support Rating

cleverbridge
WooCommerce Subscriptions
8.6

Implementation Rating

cleverbridge
WooCommerce Subscriptions
9.0

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