19 Ratings
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Score 8.3 out of 100
12 Ratings
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Score 9 out of 100

Attribute Ratings

  • Insider Growth Management Platform (GMP) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

CleverTap

83%
9 Ratings
9.0

Insider Growth Management Platform (GMP)

90%
2 Ratings

Support Rating

10.0

CleverTap

100%
2 Ratings

Insider Growth Management Platform (GMP)

N/A
0 Ratings

Likelihood to Recommend

CleverTap

It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.
Anonymous | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

Insider Growth Management Platform is great for anyone looking to improve their conversion rates, whether in lead generation or eCommerce. The web push notifications also provide a powerful tool for any organisation looking to reach their website visitors that they may not have in a database. A certain scale is required to realise a return on investment though, the platform is suited to medium to large businesses.
Anonymous | TrustRadius Reviewer

Pros

CleverTap

  • Web Analytics - understanding of how users are navigating on the website
  • Re-engagement - how to engage the users if they drop off from a particular step
  • Funnels - How are users navigating from 3-4 page routes predetermined by the business
  • Forward Flows - How and where are users moving forward on a particular page
  • User Journey - How is a particular user navigating on the website that leads to conversion/ drop off or non-conversion
Rajat Khatri | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Excellent Customer Success Support
  • Clear and Understandable Reporting Especially for Digital Marketers
İrem Yılmaz | TrustRadius Reviewer

Cons

CleverTap

  • Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
  • Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
  • The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?
Anonymous | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Attention to detail, checking for errors and bugs.
  • Support could be improved.
Anonymous | TrustRadius Reviewer

Pricing Details

CleverTap

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0

Starting Price

Insider Growth Management Platform (GMP)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Support Rating

CleverTap

CleverTap 10.0
Based on 2 answers
For their expertise and timely resolution to our issues.
Anonymous | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

No score
No answers yet
No answers on this topic

Alternatives Considered

CleverTap

Mixpanel was costly and had a lot of data discrepancies. No advanced feature for email tracking, which adds to the need for other tools for more detailed marketing campaigns. A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
Vishal Pamnani | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

Insider is a great app growth platform, we’ve seen so many aspects of this product improve our marketing strategy and more importantly our business margins in such a short space of time!
İrem Yılmaz | TrustRadius Reviewer

Return on Investment

CleverTap

  • Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.
Anonymous | TrustRadius Reviewer

Insider Growth Management Platform (GMP)

  • Improved conversion rate.
  • Increased online sales.
  • Increased leads.
Anonymous | TrustRadius Reviewer

Screenshots

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