Click2Magic vs. Kayako
Click2Magic vs. Kayako
Product | Rating | Most Used By | Product Summary | Starting Price |
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Click2Magic | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month | |
Kayako | N/A | Kayako is a help desk / ticketing product and is available is both SaaS and on-premise configurations. Is is built in PHP and uses my SQL. The product competes with HelpSpot, ZohoSupport, Freshdesk and Zendesk. The Kayako Engage edition may be deployed as a live chat system without ticketing at a reduced cost, featuring click-to-call and site visitor monitoring for customer targeting and engagement. | $29 per month |
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Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Click2Magic | Kayako | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Click2Magic | Kayako | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Click2Magic | Kayako | |
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Likelihood to Recommend | 9.7 (5 ratings) | 1.0 (22 ratings) |
Likelihood to Renew | - (0 ratings) | 7.8 (11 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Availability | - (0 ratings) | 7.5 (2 ratings) |
Support Rating | - (0 ratings) | 2.1 (4 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Click2Magic | Kayako | |
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Likelihood to Recommend | Tvisha Systems Pvt Ltd | Kayako |
Pros | Tvisha Systems Pvt Ltd | Kayako |
Cons | Tvisha Systems Pvt Ltd | Kayako |
Likelihood to Renew | Tvisha Systems Pvt Ltd No answers on this topic | Kayako |
Usability | Tvisha Systems Pvt Ltd No answers on this topic | Kayako |
Reliability and Availability | Tvisha Systems Pvt Ltd No answers on this topic | Kayako |
Support Rating | Tvisha Systems Pvt Ltd No answers on this topic | Kayako |
Implementation Rating | Tvisha Systems Pvt Ltd No answers on this topic | Kayako |
Alternatives Considered | Tvisha Systems Pvt Ltd | Kayako |
Return on Investment | Tvisha Systems Pvt Ltd | Kayako |
ScreenShots | Click2Magic Screenshots |