Click2Magic vs. Sprinklr Service
Click2Magic vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Click2Magic | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Click2Magic | Sprinklr Service | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Click2Magic | Sprinklr Service | |
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Small Businesses | Gist Score 9.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Click2Magic | Sprinklr Service | |
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Likelihood to Recommend | 9.7 (5 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Click2Magic | Sprinklr Service | |
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Likelihood to Recommend | Tvisha Systems Pvt Ltd | Sprinklr |
Pros | Tvisha Systems Pvt Ltd | Sprinklr |
Cons | Tvisha Systems Pvt Ltd | Sprinklr |
Likelihood to Renew | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Usability | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Reliability and Availability | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Performance | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Support Rating | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
In-Person Training | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Implementation Rating | Tvisha Systems Pvt Ltd No answers on this topic | Sprinklr |
Alternatives Considered | Tvisha Systems Pvt Ltd | Sprinklr |
Return on Investment | Tvisha Systems Pvt Ltd | Sprinklr |
ScreenShots | Click2Magic Screenshots |