Likelihood to Recommend We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Read full review I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
Read full review Pros Easy to use once you get the hang of it. Many useful features in one place. Many options available when needing to drill-down in detail or analyze time categories. Read full review Track hours Track hour details User-friendly as an employee Allows our team to stay compliant Track PTO Manage time sheet on a day to day basis Read full review Cons The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app. The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports. Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it. Read full review Would be nice to see at end of day hours currently worked. Instead you have to do this using another function. Should be simpler way of putting employee's schedule in time clock rather than copying and pasting week after week, month after month. Should be a way to archive old employees. Read full review Support Rating We have had a good response from ClickTime when we have needed to ask questions.
Read full review The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous. The email notifications are our most significant issue, and they are still not entirely resolved. I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document. Read full review Alternatives Considered ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Read full review We switched to Namely for our HRIS system and they had a time tracking solution integrated within their software which made us no longer need to utilize TimeClock Plus. Namely's time tracking also flowed seamlessly into our payroll which made the process much simpler and easier to use. The reporting is also much easier to utilize.
Read full review Return on Investment Allows us to bill 100% of time spent on each job Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed Takes very little time to manage and enter time Read full review Positive: The ease of not manually tracking clocking in and out. Negative: Expensive and too robust of a software for a small team. Negative: The app is dated and needs an update and can be slow. Read full review ScreenShots