What users are saying about
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Top Rated
172 Ratings
10 Ratings

ClickUp

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Top Rated
172 Ratings
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Score 9 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

Infinity

If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ClickUp
8.6
Infinity
9.0
Task Management
ClickUp
9.6
Infinity
10.0
Resource Management
ClickUp
7.9
Infinity
Gantt Charts
ClickUp
8.8
Infinity
Scheduling
ClickUp
8.6
Infinity
Workflow Automation
ClickUp
8.2
Infinity
Team Collaboration
ClickUp
8.9
Infinity
10.0
Support for Agile Methodology
ClickUp
9.2
Infinity
Support for Waterfall Methodology
ClickUp
8.8
Infinity
Document Management
ClickUp
8.5
Infinity
8.0
Email integration
ClickUp
8.8
Infinity
Mobile Access
ClickUp
7.7
Infinity
8.0
Timesheet Tracking
ClickUp
8.3
Infinity

Professional Services Automation

ClickUp
7.8
Infinity
Project & financial reporting
ClickUp
7.8
Infinity

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Infinity

  • Beautiful UI.
  • Really customizable to your needs.
Anonymous | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Infinity

  • No webhook support (yet).
  • No formula functions (yet).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Support Rating

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Infinity

Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

Infinity

These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Infinity

  • Saves time.
  • Because of customization, it allows me to create different workflows depending on the project.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. none
  2. per member per month (annual contract pricing)
Additional Pricing Details

Infinity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infinity Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison