What users are saying about
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Top Rated
650 Ratings
15 Ratings

ClickUp

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Top Rated
650 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • Infinity ranks higher in 1 feature set: Project Management

Project Management

7.9

ClickUp

79%
9.0

Infinity

90%
ClickUp ranks higher in 9/12 features

Task Management

8.9
89%
268 Ratings
10.0
100%
1 Rating

Resource Management

7.2
72%
173 Ratings
N/A
0 Ratings

Gantt Charts

8.0
80%
176 Ratings
N/A
0 Ratings

Scheduling

7.9
79%
201 Ratings
N/A
0 Ratings

Workflow Automation

7.4
74%
172 Ratings
N/A
0 Ratings

Team Collaboration

8.6
86%
249 Ratings
10.0
100%
1 Rating

Support for Agile Methodology

8.3
83%
158 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.1
81%
132 Ratings
N/A
0 Ratings

Document Management

7.6
76%
218 Ratings
8.0
80%
1 Rating

Email integration

7.3
73%
150 Ratings
N/A
0 Ratings

Mobile Access

8.1
81%
191 Ratings
8.0
80%
1 Rating

Timesheet Tracking

7.6
76%
163 Ratings
N/A
0 Ratings

Professional Services Automation

6.2

ClickUp

62%

Infinity

Feature Set Not Supported
N/A
ClickUp ranks higher in 1/1 features

Project & financial reporting

6.2
62%
107 Ratings
N/A
0 Ratings

Attribute Ratings

  • Infinity is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

ClickUp

84%
268 Ratings
10.0

Infinity

100%
1 Rating

Likelihood to Renew

8.9

ClickUp

89%
15 Ratings

Infinity

N/A
0 Ratings

Usability

9.0

ClickUp

90%
15 Ratings

Infinity

N/A
0 Ratings

Availability

8.6

ClickUp

86%
4 Ratings

Infinity

N/A
0 Ratings

Performance

6.8

ClickUp

68%
4 Ratings

Infinity

N/A
0 Ratings

Support Rating

9.1

ClickUp

91%
62 Ratings
10.0

Infinity

100%
2 Ratings

Online Training

9.1

ClickUp

91%
1 Rating

Infinity

N/A
0 Ratings

Implementation Rating

9.1

ClickUp

91%
2 Ratings

Infinity

N/A
0 Ratings

Configurability

9.1

ClickUp

91%
1 Rating

Infinity

N/A
0 Ratings

Ease of integration

8.0

ClickUp

80%
1 Rating

Infinity

N/A
0 Ratings

Product Scalability

9.1

ClickUp

91%
4 Ratings

Infinity

N/A
0 Ratings

Vendor post-sale

9.1

ClickUp

91%
1 Rating

Infinity

N/A
0 Ratings

Vendor pre-sale

9.1

ClickUp

91%
1 Rating

Infinity

N/A
0 Ratings

Likelihood to Recommend

Clickup

Managing projects and tasks across multiple people are easy and intuitive in ClickUp. Ranking projects and tasks with status and priority are super helpful. ClickUp makes managing teams and remote workers much easier and is way more intuitive than making complex to-do lists. If you need something where comments/chats are involved, this might not be the solution but honestly, who needs another place to track chats.
Read full review

Infinity

If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
Read full review

Pros

Clickup

  • ClickUp's dependencies feature allow us to create a built-in hierarchy for related tasks so we don't have to micromanage.
  • Time estimates for each tasks give us a way to communicate with team members how long we expect a task to take without having to have that conversation after the fact.
  • Folders neatly organize client tasks in a way that is almost seamless, allowing us to compartmentalize our workflow at-a-glance.
Read full review

Infinity

  • Beautiful UI.
  • Really customizable to your needs.
Read full review

Cons

Clickup

  • Better organization of features. For instance, I oftentimes stumble onto features in this application, which I then rejoice for because I didn't know they previously existed but I also feel like because there are so many layers to ClickUp it's hard to find what you're looking for more or less 'new capabilities' because you're constantly wading thru layers of configuration or prior feature/enhancement releases.
  • More agile tools, especially backlog and road mapping tools.
Read full review

Infinity

  • No webhook support (yet).
  • No formula functions (yet).
Read full review

Pricing Details

ClickUp

Starting Price

$0 per month per seat

Editions & Modules

ClickUp editions and modules pricing
EditionModules
Free$0.001
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)3
Business Plus$29.00 ($19.00)4
EnterpriseContact Sales5

Footnotes

  1. none
  2. per member per month (annual contract pricing)
  3. per member per month (annual contract pricing)
  4. per member per month (annual contract pricing)
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing

Infinity

Starting Price

Editions & Modules

Infinity editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Clickup

    We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
    Read full review

    Infinity

    No answers on this topic

    Usability

    Clickup

    It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
    Read full review

    Infinity

    No answers on this topic

    Reliability and Availability

    Clickup

    Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
    Read full review

    Infinity

    No answers on this topic

    Performance

    Clickup

    I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
    Read full review

    Infinity

    No answers on this topic

    Support Rating

    Clickup

    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Read full review

    Infinity

    Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
    Read full review

    Online Training

    Clickup

    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Read full review

    Infinity

    No answers on this topic

    Implementation Rating

    Clickup

    Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
    Read full review

    Infinity

    No answers on this topic

    Alternatives Considered

    Clickup

    Monday has an attractive interface, and copies many of Clickup's features, especially in the table view. But Monday doesn't have the flexibility of Clickup, you're forced to work on the structure they created. Simple things like creating task descriptions, or checklists within tasks are impossible on Monday, while in ClickUp you just need to include an element.
    Read full review

    Infinity

    These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
    Read full review

    Contract Terms and Pricing Model

    Clickup

    I did not.
    Read full review

    Infinity

    No answers on this topic

    Scalability

    Clickup

    As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
    Read full review

    Infinity

    No answers on this topic

    Return on Investment

    Clickup

    • It helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with the different view options they offer.
    • I really like the way ClickUp helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with different view options they offer.
    Read full review

    Infinity

    • Saves time.
    • Because of customization, it allows me to create different workflows depending on the project.
    Read full review

    Screenshots

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