One You Use It You Will NEVER Go Back
July 07, 2025

One You Use It You Will NEVER Go Back

Holly Biondo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp for many things! We have a ClickUp form for promotional requests (project intake), which is where the majority of our work stems from. This makes it easy to turn requests into task lists and actionable workflows immediately. We use task lists and tasks to manage our daily work, establish priorities, and keep other departments updated on project progress. We use ClickUp documents for our meeting agendas, meeting notes, etc. This allows us to create tasks, communicate with other team members, and keep everything organized right from a single location. We also use ClickUp dashboards to monitor the team's workload, efficiency, and provide visibility to stakeholders on what our team is working on. We also have a wiki that is being used as a ClickUp Knowledge Base. This is a powerful tool for other departments in the organization to learn about ClickUp and quickly start using it. ClickUp is the BEST! It is so much more than a project management tool.

Pros

  • Customizable setup and views for any personal preference (works for EVERYONE)
  • The communication tools inside of ClickUp help reduce emails
  • The ability to share ClickUp forms and documents with people outside of ClickUp is powerful
  • Unlimited file size for form attachments is amazing

Cons

  • I would LOVE to be able to nest folders within folders
  • The ability to create more than one Wiki would be great
  • The ability to set up an automation where a form is converted to a task list and have it carry over everything in the form (turned into tasks) would be amazing
  • Reduced walk-up work and miscommunications
  • We have been able to actually document time spent doing specific tasks, when before we were just guessing
  • We have been able to implement a rating system for projects that allows us to prioritize work more effectively
One of the ways our collaboration has been improved the most is across departments. People from other departments can go into ClickUp to check the status of a project, and they can leave a comment right inside of the task list or task. We can then give them an update on the status or ask them for more information. They can then add the details or attach a file right to the task!
We have one team member that is really stuck on Slack, so the integration has been incredible. Also, Google docs and sheets. We can use them right inside of our ClickUp docs or in the description for a task or list. We have also been able to make the process of sharing and storing audio and video files much simpler using ClickUp. We used to upload everything to Google Drive, but there are so many video and audio clips (we are a TV/radio station) they get lost easily and unless you remember the specific file name forget about it. We now have folder inside of ClickUp that store all of these and they are organized by the month.
Every other tool I have used has been for organizing tasks and work only. There were some of the other features, but none of them had the ability to do everything we need to manage a project from start to finish.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I have worked with so many different project management platforms, and I honestly don't see a scenario where ClickUp would not be useful.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Project & financial reporting
10

Comments

More Reviews of ClickUp