Giving ClickUp A Chance and Making It Your Own - The App That Saves So Much Time
April 16, 2025

Giving ClickUp A Chance and Making It Your Own - The App That Saves So Much Time

Lisa Wheatley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I currently use ClickUp with my company as a Project Manager. I work with other team members from the Operations team, as well as the Fund Accounting team. ClickUp addresses a lot of process issues that teams can get confused on who is taking what task at what time, and it has relieved a lot of post Deal Won bottlenecks and confusion that we had experienced before. Now, we are able to get automations and templates in play so that when the appropriate item comes in through a form filled out from a team member, everything naturally flows from there.

Pros

  • Process Development
  • Tracking Project Progress
  • Template Creation of Workflows
  • Daily Reminders of Tasks to Complete

Cons

  • Turnaround times for some bugs
  • More App integrations
  • At least 10 hours a week saved personally of time saved with organized meeting agendas
  • Increased collaboration in Documents and Process Updates (quicker turnaround with responses from team members)
  • Reminders of Daily Tasks help reduce and eliminate projects from being forgotten - All tasks are followed up on in a timely manner
Team meetings are not more collaborative, as I've noticed that people are adding in their feedback or agenda items in advance before meetings, so knowing what to expect in meetings makes meeting time spent more efficiently. I love that people are more comfortable sharing their thoughts in Documents under the comments section on drafts of process documentation that I work on, and it helps greatly to get that feedback in a more timely manner so that I can review those notes and make any appropriate changes and close out the task faster. There is a heavier desire and need to update team members on project progress now, whether it be their own comments to @-ing a team member, making all projects more visible company wide with less hassle of following up internally with the team. That saves A LOT of time from a Project Manager standpoint as the status update is already shared in their own ClickUp tasks completed and/or notes added to specific tasks.
We used to have a lot more apps before ClickUp (Jira, Karbon, Notion, etc.), so having the automated work and checklists, as well as templated emails or workflows life in one place make it easier to track and even search as a team. I'm so impressed by how much ClickUp can house in the app in terms of data, and utilizing ClickUp AI with it helps so greatly as it accelerates the productivity even more.
I did not make the decision to move to ClickUp, but I did provide feedback and hear feedback from our internal team about how ClickUp centralizes a lot of the company wides resources into one space. I feel that ClickUp provides more dynamic workflow building beyond Jira and Karbon, and tasks and questions are more searchable cross team, causing more time saved and less time reaching out to ask for an update. All Apps have their individual strengths, but ClickUp has it all live together in one space, making it easier overall for searching and updating items internally as a team.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I think ClickUp is best suited for teams that need a process in play for projects that come in that require many team members to complete. ClickUp offers templates for specific projects, making it easy to set up a workflow in minutes with teams with minimal to no confusion. I think ClickUp is better suited for teams that work well with technology, as there is a learning curve with the tools and capabilities of the app and there are many functionalities that take a longer time to learn and even discover. I think project management of many kinds of projects is incredibly useful.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
7
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
7
Email integration
8
Mobile Access
10
Timesheet Tracking
10
Project & financial reporting
10

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