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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    ClickUpPipeline CRM
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    ClickUpPipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    ClickUpPipeline CRM
    Considered Both Products
    ClickUp
    No answer on this topic
    Pipeline CRM PipelineDeals
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    789 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    719 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    795 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    568 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    644 Answers
    No answers on this topic
    Features
    ClickUpPipeline CRM
    Project Management
    Comparison of Project Management features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    8.3
    821 Ratings
    8% above category average
    Pipeline CRM
    -
    Ratings
    Task Management9.5835 Ratings00 Ratings
    Resource Management8.5672 Ratings00 Ratings
    Gantt Charts8.1614 Ratings00 Ratings
    Scheduling8.7699 Ratings00 Ratings
    Workflow Automation8.2671 Ratings00 Ratings
    Team Collaboration9.3799 Ratings00 Ratings
    Support for Agile Methodology8.7568 Ratings00 Ratings
    Support for Waterfall Methodology8.4482 Ratings00 Ratings
    Document Management8.0726 Ratings00 Ratings
    Email integration7.6591 Ratings00 Ratings
    Mobile Access7.1679 Ratings00 Ratings
    Timesheet Tracking8.0567 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Pipeline CRM
    -
    Ratings
    Project & financial reporting7.6435 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Customer data management / contact management00 Ratings8.05 Ratings
    Workflow management00 Ratings8.05 Ratings
    Territory management00 Ratings7.04 Ratings
    Opportunity management00 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings4.05 Ratings
    Contract management00 Ratings5.05 Ratings
    Quote & order management00 Ratings6.03 Ratings
    Interaction tracking00 Ratings9.05 Ratings
    Channel / partner relationship management00 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Case management00 Ratings7.03 Ratings
    Call center management00 Ratings8.21 Ratings
    Help desk management00 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Lead management00 Ratings8.04 Ratings
    Email marketing00 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Task management00 Ratings3.04 Ratings
    Billing and invoicing management00 Ratings5.53 Ratings
    Reporting00 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Forecasting00 Ratings8.03 Ratings
    Pipeline visualization00 Ratings5.05 Ratings
    Customizable reports00 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Custom fields00 Ratings10.05 Ratings
    Custom objects00 Ratings10.05 Ratings
    Scripting environment00 Ratings8.21 Ratings
    API for custom integration00 Ratings10.05 Ratings
    Security
    Comparison of Security features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Single sign-on capability00 Ratings6.02 Ratings
    Role-based user permissions00 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Social data00 Ratings8.12 Ratings
    Social engagement00 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Marketing automation00 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of ClickUp and Pipeline CRM
    Feature
    ClickUp
    -
    Ratings
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Mobile access00 Ratings8.05 Ratings
    Best Alternatives
    ClickUpPipeline CRM
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpPipeline CRM
    Likelihood to Recommend
    8.9
    (835 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    7.0
    (1 ratings)
    Usability
    8.3
    (192 ratings)
    9.0
    (1 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (47 ratings)
    8.0
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickUpPipeline CRM
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources