What users are saying about
11 Ratings
Top Rated
316 Ratings
11 Ratings
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Score 8.8 out of 100
Top Rated
316 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cloud Elements

Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.
Erik Ralston | TrustRadius Reviewer

Zapier

I would definitely recommend trying Zapier out because there aren't very similar options on the market and the free version lets you experiment with most features. Once you've tried it, I recommend upgrading to a paid version if you want to use it professionally because it's the only way you will have access to support,multi-step Zaps, and integrations that run in pseudo-real-time. Zapier is a service that's intended for users with any background and it works with a wide array of popular applications, so any organization using the web as part of their workflow will benefit from adopting it.
Juan Carlos Molina Castejón | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Cloud Elements
Zapier
8.4
Pre-built connectors
Cloud Elements
Zapier
8.8
Connector modification
Cloud Elements
Zapier
8.5
Support for real-time and batch integration
Cloud Elements
Zapier
8.1
Data quality services
Cloud Elements
Zapier
8.4
Data security features
Cloud Elements
Zapier
8.0
Monitoring console
Cloud Elements
Zapier
8.3

Pros

Cloud Elements

  • The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
  • Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
  • Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.
Anonymous | TrustRadius Reviewer

Zapier

  • Zaps are incredibly straightforward to make and test.
  • Support in a 1:1 way, in addition to great documentation, even for free users.
  • With a fine point on it - they make something that seems difficult into something that isn't just easy, it's delightfully easy.
Jeff Bramhall | TrustRadius Reviewer

Cons

Cloud Elements

  • The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.
Anonymous | TrustRadius Reviewer

Zapier

  • Not all tools are on the platform...but that is not necessarily their issue.
  • Some of the triggers and hooks are limiting...I don't have full access to all of the ways to get the data out of systems as I hoped.
  • Sometimes it is hard to keep track of the different connected systems.
Bart Caylor | TrustRadius Reviewer

Usability

Cloud Elements

No score
No answers yet
No answers on this topic

Zapier

Zapier 7.0
Based on 4 answers
Overall the system is very well thought out and organized. The issues that I run into are likely the result of supporting connections to so many different systems and are generally easily worked through. But it worth being aware of if you are hoping to have non-technical people creating business critical connections between systems.
Kyle Crocker | TrustRadius Reviewer

Support Rating

Cloud Elements

No score
No answers yet
No answers on this topic

Zapier

Zapier 8.7
Based on 9 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman | TrustRadius Reviewer

Alternatives Considered

Cloud Elements

At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.
Anonymous | TrustRadius Reviewer

Zapier

Microsoft Flow and Automate IO were both alternatives we looked into but fell short of our requirements. From a pricing and ease of use standpoint Automate IO definitely fit the bill but didn't integrate with Salesmate so that was a bust. As for Microsoft Flow it's also an excellent alternative and a very stable platform however it only offers a select amount of integrations ultimately pushing me to go with Zapier
Matthew Gehrman | TrustRadius Reviewer

Return on Investment

Cloud Elements

  • Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.
Anonymous | TrustRadius Reviewer

Zapier

  • We don't have exact numbers but our process efficiency gains have been massive since we started using it three years ago. Instead of working on admin, we're able to spend more time on optimising processes so that Zapier has been crucial for giving us the tools and capacity to continuously improve.
Malcolm Colman-Shearer | TrustRadius Reviewer

Pricing Details

Cloud Elements

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zapier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cloud Elements
8.6
Zapier
9.1

Usability

Cloud Elements
Zapier
7.0

Support Rating

Cloud Elements
Zapier
8.7

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