Cloud Elements vs Zapier

Likelihood to Recommend

Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.

Read full review

Erik Ralston

Chief Architect

LiveTilesComputer Software, 51-200 employees

View all 8 answers on this topic

Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.

However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.

Read full review

Thomas (TC) Riley

Senior Director, Information Services

MarketScaleMedia Production, 51-200 employees

View all 102 answers on this topic

Pros

The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

Read full review

Verified User

Professional in Engineering

Computer Software Company, 51-200 employees

View all 8 answers on this topic

Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.

Read full review

Omri Friedel - CPA, CA

Head of Finance and Operations

ListReportsComputer Software, 51-200 employees

View all 102 answers on this topic

Cons

The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

Read full review

Verified User

Manager in Marketing

Computer Software Company, 51-200 employees

View all 8 answers on this topic

Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
Communication when support is actually needed basically doesn't happen

Read full review

Verified User

Employee in Marketing

Computer Software Company, 51-200 employees

View all 102 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

—

Cloud Elements Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$24.99 per month

Zapier Editions & Modules

Edition

Starter	$24.99¹
Professional	$61.25¹
Team	$373.75¹
Company	$748.75¹

per month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Zapier 10.0

Based on 1 answer

Zapier is now very much an integral part of our business and we could not operate without it!

Read full review

Malessa Brisbane

Web Marketing Consultant

WebporterInternet, 1-10 employees

View all 1 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Zapier 10.0

Based on 5 answers

Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.

Read full review

Verified User

Manager in Information Technology

Think Tanks Company, 11-50 employees

View all 5 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Zapier 9.2

Based on 18 answers

Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.

Read full review

David Hoffman

Director of Marketing

Proteus, LLCFinancial Services, 1-10 employees

View all 18 answers on this topic

Alternatives Considered

At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.

Read full review

Verified User

Engineer in Information Technology

Computer Software Company, 11-50 employees

View all 8 answers on this topic

Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
Zapier has more functions for each software they connect
Zapier has their own services that are very useful
They have so many existing work flows that you can easily add

Read full review

Omar Abdelrehim

CEO/President

A-Z Services, LLCManagement Consulting, 1-10 employees

View all 102 answers on this topic

Return on Investment

Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

Read full review

Verified User

Engineer in Information Technology

Financial Services Company, 51-200 employees

View all 8 answers on this topic

It saves us hours of time every week being able to connect services automatically.
It enables automations to happen that would not otherwise be possible at all.
It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.

Read full review

James Crook ☛ Business Coach for Massage Therapists ☚

Lead Business Coach for Massage Therapists

Massage ChampionsE-Learning, 1-10 employees

View all 102 answers on this topic

Cloud Elements

Zapier

Cloud Elements

Zapier

Pre-built connectors

Connector modification

Support for real-time and batch integration

Data quality services

Data security features

Monitoring console

Cloud Elements

Zapier

Cloud Elements

Zapier

Cloud Elements

Zapier

Cloud Elements

Zapier

Likelihood to Recommend

Cloud Elements

Zapier

Pros

Cloud Elements

Zapier

Cons

Cloud Elements

Zapier

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Cloud Elements Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Zapier Editions & Modules

Edition

Additional Pricing Details

Likelihood to Renew

Cloud Elements

Zapier

Usability

Cloud Elements

Zapier

Support Rating

Cloud Elements

Zapier

Alternatives Considered

Cloud Elements

Zapier

Return on Investment

Cloud Elements

Zapier

Add comparison