What users are saying about
12 Ratings
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Based on 12 reviews and ratings
Zapier
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Top Rated
523 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 523 reviews and ratings
Feature Set Ratings
Cloud Data Integration

Cloud Elements
Feature Set Not Supported
N/A

8.3
Zapier
83%
Zapier ranks higher in 6/6 features
Zapier ranks higher in 6/6 features
Pre-built connectors

N/A
0 Ratings

9.1
91%
95 Ratings
Connector modification

N/A
0 Ratings

8.1
81%
83 Ratings
Support for real-time and batch integration

N/A
0 Ratings

7.5
75%
84 Ratings
Data quality services

N/A
0 Ratings

8.4
84%
64 Ratings
Data security features

N/A
0 Ratings

8.2
82%
63 Ratings
Monitoring console

N/A
0 Ratings

8.6
86%
73 Ratings
Attribute Ratings
- Zapier is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.6
Cloud Elements
86%
8 Ratings

9.4
Zapier
94%
102 Ratings
Likelihood to Renew

Cloud Elements
N/A
0 Ratings

10.0
Zapier
100%
1 Rating
Usability

Cloud Elements
N/A
0 Ratings

10.0
Zapier
100%
5 Ratings
Support Rating

Cloud Elements
N/A
0 Ratings

9.2
Zapier
92%
18 Ratings
Likelihood to Recommend
Cloud Elements
Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.
Chief Architect
LiveTilesComputer Software, 51-200 employees
Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Senior Director, Information Services
MarketScaleMedia Production, 51-200 employees
Pros
Cloud Elements
- The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
- Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
- Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

Verified User
Professional in Engineering
Computer Software Company, 51-200 employeesZapier
- Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
- Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
- Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
- Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Head of Finance and Operations
ListReportsComputer Software, 51-200 employees
Cons
Cloud Elements
- The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

Verified User
Manager in Marketing
Computer Software Company, 51-200 employeesZapier
- Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
- Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
- Communication when support is actually needed basically doesn't happen

Verified User
Employee in Marketing
Computer Software Company, 51-200 employeesPricing Details
Cloud Elements
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Cloud Elements Editions & Modules
—
Additional Pricing Details
—Zapier
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$24.99 per month
Zapier Editions & Modules
Edition
Starter | $24.991 |
---|---|
Professional | $61.251 |
Team | $373.751 |
Company | $748.751 |
- per month
Additional Pricing Details
—Likelihood to Renew
Cloud Elements
No score
No answers yet
No answers on this topic
Zapier
Zapier 10.0
Based on 1 answer
Zapier is now very much an integral part of our business and we could not operate without it!
Web Marketing Consultant
WebporterInternet, 1-10 employees
Usability
Cloud Elements
No score
No answers yet
No answers on this topic
Zapier
Zapier 10.0
Based on 5 answers
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesSupport Rating
Cloud Elements
No score
No answers yet
No answers on this topic
Zapier
Zapier 9.2
Based on 18 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
Director of Marketing
Proteus, LLCFinancial Services, 1-10 employees
Alternatives Considered
Cloud Elements
At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.

Verified User
Engineer in Information Technology
Computer Software Company, 11-50 employeesZapier
- Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
- Zapier has more functions for each software they connect
- Zapier has their own services that are very useful
- They have so many existing work flows that you can easily add
CEO/President
A-Z Services, LLCManagement Consulting, 1-10 employees
Return on Investment
Cloud Elements
- Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

Verified User
Engineer in Information Technology
Financial Services Company, 51-200 employeesZapier
- It saves us hours of time every week being able to connect services automatically.
- It enables automations to happen that would not otherwise be possible at all.
- It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
Lead Business Coach for Massage Therapists
Massage ChampionsE-Learning, 1-10 employees