Cloudingo vs. Dataloader.io

Cloudingo is a Salesforce deduping and cleaning tool. I highly recommend that someone in your company who works with Salesforce data also work within Cloudingo. Cloudingo, also allows you to import leads and contacts into Salesforce in the same document, which is a huge time saver. It is not a segmentation or "missing" data finding tool, like some of their competitors

Incentivized

Replacing data. If we've put something in a category or a bucket that is no longer named that anymore because we've evolved with the times and we want to rebrand everything, it makes it way easier to do a quick import with the new terms.

Incentivized

• Filter creation. I can create de-dupe filters on any and every field on our account, contact, and lead records. It has great built-in operators for the filters as well. Like URL, name cleaned, case sensitivity, spaces removed, etc.
• Imports. I LOVE that I can import new records and de-dupe at the same time. Saves so much time!
• Marketo integration. We actually don't use this, but it is very powerful. Marketo can't convert leads to existing accounts in Salesforce, and it always creates an opportunity. With this integration, you can run conversions through Cloudingo and avoid all of that.
• Cost. The standard package has so much functionality and is priced very fairly. You get a ton of value for the price.
• Lead to contact merges/dedupes, and lead to account conversions. Leads can be matched to existing accounts and can be merged with contact duplicates. Cross-object merges and conversions are super powerful.
• Custom object de-dupes.
• Support is GREAT! Always super quick to respond, very knowledgeable, and very helpful!

Incentivized

• The selection of objects is much better and more extensive than the Salesforce built in data loader.
• Cross referencing of fields for record IDs is easy to use. I can work through this so much more quickly than using the built in Salesforce data loader.
• Success and error files are easy to identify what needs to be fixed (errors) and identification of records created (successes), so you can quickly do spot checks in your Salesforce org after doing a data load.
• The number of rows per month for a basic package, 100,000, is great for our business.

Incentivized

• Cloudingo has no persistent notion of contacts it has flagged previously that are NOT duplicates. Without tweaking filters just so for match criteria, it will present you the same sets of potential (and previously identified non-) duplicates again and again which is a waste of time.
• Innovation velocity at Cloudingo is low. The product is pretty much identical to what it was 2+ years ago. What you see is probably what you're going to get for a long, long time.

Incentivized

• At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush.
• A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice).
• A native vlookup equivalent may be a welcome addition.

We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo

It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred

Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.

Incentivized

Dataloader definitely skews towards a more technical userbase. Users should be adept at manipulating data in spreadsheets and decipher JSON formatted error messaging. Additionally, there is a good amount of time need to set up the environment to map to the pertinent fields we are trying to adjust. While I would not recommend the typical account manager to use Dataloader, a typical operations manager should have no issue.

Incentivized

Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.

Incentivized

I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.

Incentivized

The utility itself is very self-explanatory and has enough information to guide you through the process. It has an intuitive experience for those familiar with data loading/exporting utilities. Outside of this, they have a Zendesk help center to log support requests and provide documentation to help guide you troubleshoot any issues that may be occurring.

Incentivized

For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.

I like the dedupe filters, customized rules for merging records, and the ability to handle such a large size of data at once. While the price was higher than the others, I feel its worth it for the added flexibility that Cloudingo gives over its competitors. I also like the reporting and analytics portion better - the ability to see your dashboards and analyze duplicate trends.

Incentivized

The UI of Dataloader.IO is far more advanced, user-friendly, and current, than any of the options above. The ability to several tasks (Imports/Exports) at one time. Cloud-based with very easy access to current Imports or Exports, as well previous versions that had previously been run. You can see Imports or Exports across all time, even if you change filter criteria.

Incentivized

• Merging duplicate contacts to prevent clients from getting paid multiple times
• Easily mass updating address records to prevent returned mail and to look more professional on printed mailings

Incentivized

• HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
• Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.

Incentivized