What users are saying about
24 Ratings
14 Ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • Cloudingo is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Cloudingo

86%
7 Ratings
8.3

LiveRamp

83%
3 Ratings

Likelihood to Renew

10.0

Cloudingo

100%
1 Rating

LiveRamp

N/A
0 Ratings

Usability

8.0

Cloudingo

80%
2 Ratings

LiveRamp

N/A
0 Ratings

Support Rating

8.1

Cloudingo

81%
5 Ratings

LiveRamp

N/A
0 Ratings

Implementation Rating

10.0

Cloudingo

100%
2 Ratings

LiveRamp

N/A
0 Ratings

Likelihood to Recommend

Symphonic Source

Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
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LiveRamp

For marketers or advertising agencies who are trying to find better ways to activate first party data to improve advertising performance, LiveRamp is the industry leading data onboarding platform. Once data is onboarded, it can be segmented in granular ways to create unique audience segments using boolean logic. LiveRamp is also well suited for identity resolution. LiveRamp will be a key player in the post-cookie world for advertisers and agencies. LiveRamp is an enterprise product for brands and agencies who invest heavily in paid media - if you aren't investing heavily in paid media and aren't investing in ad tech, LiveRamp probably isn't a good fit.
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Pros

Symphonic Source

  • Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
  • Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
  • Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
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LiveRamp

  • The interface makes sense and is usable.
  • Automated cleansing.
  • Can assist in revenue generation for website.
  • Great customer support.
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Cons

Symphonic Source

  • I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot.
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LiveRamp

  • Better UI
  • API connectivity
  • More complex ETL processes
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Pricing Details

Cloudingo

Starting Price

$83 per month

Editions & Modules

Cloudingo editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    LiveRamp

    Starting Price

    Editions & Modules

    LiveRamp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Symphonic Source

      We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
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      LiveRamp

      No answers on this topic

      Usability

      Symphonic Source

      Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
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      LiveRamp

      No answers on this topic

      Support Rating

      Symphonic Source

      I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
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      LiveRamp

      No answers on this topic

      Implementation Rating

      Symphonic Source

      For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
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      LiveRamp

      No answers on this topic

      Alternatives Considered

      Symphonic Source

      We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
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      LiveRamp

      LiveRamp has become the industry leader in data onboarding, identity resolution, and data management. LiveRamp has grown faster than Neustar and the business model is more specialized than Neustar. LiveRamp has chosen to just focus on identity resolution, data onboarding, and data management, whereas Neustar has several business units and is less focused. For these reasons, we prefer using LiveRamp's technology over Neustar.
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      Return on Investment

      Symphonic Source

      • Neglected and not used due to destructive automation
      • Fear of cleaning up data
      • Not wanting a human to do proper cleansing
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      LiveRamp

      • Has helped us to be able to monetize website.
      • Saves us a lot of time and thus money.
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