CloudTalk vs. Comcast Business VOIP (VoiceEdge)
CloudTalk vs. Comcast Business VOIP (VoiceEdge)
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
Comcast Business VOIP (VoiceEdge) | N/A | Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing. | N/A |
CloudTalk | Comcast Business VOIP (VoiceEdge) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | Comcast Business VOIP (VoiceEdge) | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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CloudTalk | Comcast Business VOIP (VoiceEdge) | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | Comcast Business VOIP (VoiceEdge) | |
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Likelihood to Recommend | 10.0 (45 ratings) | 5.8 (7 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | 8.0 (1 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | Comcast Business VOIP (VoiceEdge) | |
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Likelihood to Recommend | CloudTalk.io | Comcast Business |
Pros | CloudTalk.io | Comcast Business |
Cons | CloudTalk.io | Comcast Business |
Likelihood to Renew | CloudTalk.io | Comcast Business No answers on this topic |
Usability | CloudTalk.io | Comcast Business No answers on this topic |
Support Rating | CloudTalk.io | Comcast Business |
Alternatives Considered | CloudTalk.io | Comcast Business |
Return on Investment | CloudTalk.io | Comcast Business |
ScreenShots | CloudTalk Screenshots |