CloudTalk vs. Koncert
CloudTalk vs. Koncert
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
Koncert | N/A | Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert… | N/A |
CloudTalk | Koncert | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | Koncert | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Preview Dialer |
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Core Dialer |
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Call Follow-up and Quality Assurance |
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CloudTalk | Koncert | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Dialpad Ai Sales Center Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | Koncert | |
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Likelihood to Recommend | 10.0 (45 ratings) | 8.2 (4 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | Koncert | |
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Likelihood to Recommend | CloudTalk.io | Koncert |
Pros | CloudTalk.io | Koncert |
Cons | CloudTalk.io | Koncert |
Likelihood to Renew | CloudTalk.io | Koncert No answers on this topic |
Usability | CloudTalk.io | Koncert No answers on this topic |
Support Rating | CloudTalk.io | Koncert No answers on this topic |
Alternatives Considered | CloudTalk.io | Koncert |
Return on Investment | CloudTalk.io | Koncert |
ScreenShots | CloudTalk Screenshots | Koncert Screenshots |