CloudTalk vs. Velocify by ICE Mortgage Technology
CloudTalk vs. Velocify by ICE Mortgage Technology
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
![]() Velocify by ICE Mortgage Technology | N/A | Velocify is a sales acceleration and automation solution acquired by Ellie Mae (now ICE Mortgage Technology) in 2017. The product suite includes Velocify Pulse automation app, Velocify Lead Manager for lead management and distribution, and Velocify Dial-IQ sales dialer. Also , Velocify LoanEngage is a sales referral management app for loan officers. | N/A |
CloudTalk | Velocify by ICE Mortgage Technology | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | Velocify by ICE Mortgage Technology | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | Velocify by ICE Mortgage Technology | |
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Small Businesses | Broadvoice Score 9.2 out of 10 | Lead411 Score 9.2 out of 10 |
Medium-sized Companies | Webex Contact Center Score 9.3 out of 10 | Lead411 Score 9.2 out of 10 |
Enterprises | Webex Contact Center Score 9.3 out of 10 | Responsive Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | Velocify by ICE Mortgage Technology | |
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Likelihood to Recommend | 9.9 (45 ratings) | 10.0 (11 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 5.1 (5 ratings) |
Usability | 7.7 (5 ratings) | 10.0 (1 ratings) |
Availability | - (0 ratings) | 10.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (2 ratings) |
Support Rating | 3.7 (17 ratings) | 10.0 (8 ratings) |
In-Person Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | 8.2 (1 ratings) | 8.0 (2 ratings) |
Configurability | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (2 ratings) |
CloudTalk | Velocify by ICE Mortgage Technology | |
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Likelihood to Recommend | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Pros | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Cons | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Likelihood to Renew | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Usability | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Reliability and Availability | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Performance | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Support Rating | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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In-Person Training | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Online Training | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Implementation Rating | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Alternatives Considered | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Scalability | CloudTalk.io No answers on this topic | ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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Return on Investment | CloudTalk.io
| ![]() ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
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ScreenShots | CloudTalk Screenshots |