TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudways

    Score9.2 out of 10
    N/ACloudways, by DigitalOcean, offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.

    $10

    per month

    DreamHost

    Score9.3 out of 10
    N/ADreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

    $3.95

    per month

    Pricing
    CloudwaysDreamHost
    Editions & Modules
    Starting Price
    $10.00
    per month
    Maximum Price
    $274.33
    per month
    Shared
    $3.95
    per month
    DreamPress
    $16.95
    per month
    Offerings
    Pricing Offerings
    CloudwaysDreamHost
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25 per applicationNo setup fee
    Additional DetailsCloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.
    More Pricing Information
    Community Pulse
    CloudwaysDreamHost
    Considered Both Products
    DigitalOcean
    No answer on this topic
    Dreamhost
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    CloudwaysDreamHost
    Small Businesses
    Flywheel
    Score4.9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudwaysDreamHost
    Likelihood to Recommend
    9.3
    (6 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CloudwaysDreamHost
    Likelihood to Recommend
    DigitalOcean
    When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.
    Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
    Incentivized
    Read full review
    Dreamhost
    Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
    Incentivized
    Read full review
    Pros
    DigitalOcean
    • Automatic Daily One Click Restore Backups
    • Integrated CDN
    • Easy & Intuitive Alternate Interface to cPanel and WHM
    • Very Affordable for High Specs
    • 24/7 Customer Support is Extremely Helpful
    • Serve & Application Management is a Breeze
    • Choose from Multiple Server Locations
    Read full review
    Dreamhost
    • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
    • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
    • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
    • They have a great backup feature.
    Incentivized
    Read full review
    Cons
    DigitalOcean
    • Their free alternative to WP Rocket could be made more user-friendly and easier to understand
    • Create a function to automatically report heavy usage to specific email IDs
    Incentivized
    Read full review
    Dreamhost
    • They could have better deploy solutions for not so experienced users
    • More integration with external services to automate some tasks
    • Better ways to track hosting performance
    • The user management could be easier to understand
    Incentivized
    Read full review
    Likelihood to Renew
    DigitalOcean
    No answers on this topic
    Dreamhost
    We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
    Incentivized
    Read full review
    Usability
    DigitalOcean
    They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.
    Incentivized
    Read full review
    Dreamhost
    No answers on this topic
    Support Rating
    DigitalOcean
    Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
    Read full review
    Dreamhost
    Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
    Incentivized
    Read full review
    Alternatives Considered
    DigitalOcean
    DigitalOcean: harder to set up, hands-on maintenance and controll, but needs work-hours of a linux expert. GoDaddy: absolutely worst of all providers, charges stupid people money for nothing-services. Horrible products in my opinion. HostGator: okay-ish hosting, nowhere to the power of Cloudways, the customer support also is much less knowledgeable. I would advise against all managed hostings. Go managed-cloud instead.
    Incentivized
    Read full review
    Dreamhost
    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
    Incentivized
    Read full review
    Return on Investment
    DigitalOcean
    • We were able to reduce load on our main server.
    • By migrating social sentiment platform to cloudways, we were able to scale and run it effeciently.
    • It saved lot of time as well in terms of server management.
    Incentivized
    Read full review
    Dreamhost
    • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
    • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
    • The service also provides a number of expansion opportunities for growing with greater functionalities.
    Incentivized
    Read full review
    ScreenShots

    Cloudways Screenshots

    Screenshot of Managed ServicesScreenshot of Team Management