Cloudways vs. Heroku Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloudways
Score 9.5 out of 10
N/A
Cloudways, by DigitalOcean, offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.
$10
per month
Heroku Platform
Score 8.8 out of 10
N/A
The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…
$85
per month
Pricing
CloudwaysHeroku Platform
Editions & Modules
Starting Price
$10.00
per month
Maximum Price
$274.33
per month
Production
$25.00
per month
Advanced
$250.00
per month
Offerings
Pricing Offerings
CloudwaysHeroku Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$25 per applicationNo setup fee
Additional DetailsCloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.
More Pricing Information
Community Pulse
CloudwaysHeroku Platform
Top Pros
Top Cons
Features
CloudwaysHeroku Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Cloudways
-
Ratings
Heroku Platform
8.1
43 Ratings
1% above category average
Ease of building user interfaces00 Ratings7.626 Ratings
Scalability00 Ratings8.343 Ratings
Platform management overhead00 Ratings7.642 Ratings
Workflow engine capability00 Ratings8.429 Ratings
Platform access control00 Ratings7.142 Ratings
Services-enabled integration00 Ratings8.141 Ratings
Development environment creation00 Ratings8.738 Ratings
Development environment replication00 Ratings8.737 Ratings
Issue monitoring and notification00 Ratings8.241 Ratings
Issue recovery00 Ratings8.438 Ratings
Upgrades and platform fixes00 Ratings8.443 Ratings
Best Alternatives
CloudwaysHeroku Platform
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.5 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 9.7 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.5 out of 10
Enterprises
Pantheon
Pantheon
Score 8.4 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudwaysHeroku Platform
Likelihood to Recommend
10.0
(4 ratings)
7.0
(47 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(6 ratings)
Usability
-
(0 ratings)
9.2
(17 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.7
(2 ratings)
8.7
(19 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
User Testimonials
CloudwaysHeroku Platform
Likelihood to Recommend
DigitalOcean
When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.
Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
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Salesforce
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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Pros
DigitalOcean
  • Automatic Daily One Click Restore Backups
  • Integrated CDN
  • Easy & Intuitive Alternate Interface to cPanel and WHM
  • Very Affordable for High Specs
  • 24/7 Customer Support is Extremely Helpful
  • Serve & Application Management is a Breeze
  • Choose from Multiple Server Locations
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Salesforce
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
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Cons
DigitalOcean
  • Their free alternative to WP Rocket could be made more user-friendly and easier to understand
  • Create a function to automatically report heavy usage to specific email IDs
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Salesforce
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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Likelihood to Renew
DigitalOcean
No answers on this topic
Salesforce
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
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Usability
DigitalOcean
No answers on this topic
Salesforce
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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Reliability and Availability
DigitalOcean
No answers on this topic
Salesforce
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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Performance
DigitalOcean
No answers on this topic
Salesforce
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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Support Rating
DigitalOcean
Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
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Salesforce
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
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Implementation Rating
DigitalOcean
No answers on this topic
Salesforce
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
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Alternatives Considered
DigitalOcean
VPS and dedicated hosting are costly, Therefore cloud hosting provides a cheaper way to own a powerful server, and IP is dedicated as well. Cloudways was the decision because:
1) Easy to set up without any linux commands we can set up the server
2) Live chat for technical help. (Excellent agents, they helped out of the scope issues too)
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Salesforce
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
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Return on Investment
DigitalOcean
  • Massive ROI compared to Go Daddy's Server
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Salesforce
  • It has been critical in seamlessly operating our platform with runs all of our programs.
  • It has been impressive with its ability to scale quickly which results in the growth of our work.
  • It allows for tracking of different features which allows for quick problem solving which saves us time.
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ScreenShots

Cloudways Screenshots

Screenshot of Managed ServicesScreenshot of Team Management