What users are saying about
5 Ratings
18 Ratings
5 Ratings
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Score 9.2 out of 100
18 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cloudways

I would not hesitate to tell others to join Cloudways.
Brandon Dith-Berry | TrustRadius Reviewer

Pantheon

This is a good solution for a small development team who is supporting a site with many users. Many times, a shared hosting service is appropriate for a small business brochure site that gets a few hundred visitors per month, but if your site services user accounts that return or rely on information, this is a good option to rollout new changes and preserve existing data
Nicholas De Salvo | TrustRadius Reviewer

Pros

Cloudways

  • Good control panel interface with many settings.
  • Simple payment method.
Dario Pedroni | TrustRadius Reviewer

Pantheon

  • Easy to configure, install, and deploy websites and web application.
  • Easy to switch between dev, test and live environment.
  • Good user experience.
  • Great support staffs.
Anonymous | TrustRadius Reviewer

Cons

Cloudways

  • More personal application help.
  • Easier application installation just like WordPress websites.
  • A free tier to try the product/some kind of trial.
Craige Hardel | TrustRadius Reviewer

Pantheon

  • Sometimes the use of WP-CLI and Terminus (command line tool, not the marketing software by the same name) is necessary to complete a task when there ought to be a way to do that task via the UI
  • Sometimes Dev and Test URLs can leak into Production sites (and vice versa), requiring database UPDATE queries to correct. I'm told this is being worked on.
Rob Watson | TrustRadius Reviewer

Support Rating

Cloudways

Cloudways 9.3
Based on 5 answers
They answer quick and always help solve my problems. Their documentation is also robust.
Brandon Dith-Berry | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudways

I liked Cloudways more than other websites due to its simplicity and how clear their website was (and still is). It is the first server hosting platform I ever used.
Dario Pedroni | TrustRadius Reviewer

Pantheon

We use whatever platform best suits our clients in terms of use-case and pricing, but Pantheon's UI is preferable to our team, and the platform is generally inline with our typical approach of building distributions from an upstream codebase instead of creating and managing a multisite with multiple databases powering individual sites.
Andrew Ward | TrustRadius Reviewer

Return on Investment

Cloudways

  • Better website load times which led the more time on site.
  • A slighter higher hosting bill.
  • Less time on maintenance with the additional technical know-how of their support.
Craige Hardel | TrustRadius Reviewer

Pantheon

  • Rapid deployment of feature and security updates from upstreams takes less time than installing by hand.
  • Automation and integration through Terminus CLI is extremely useful.
Thomas Humburg | TrustRadius Reviewer

Screenshots

Pricing Details

Cloudways

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25*

* per application

Cloudways Editions & Modules

Additional Pricing Details
Cloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.

Pantheon

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Elite

Pantheon Editions & Modules

Edition
Basic35.001
Performance - Small125.001
EliteCustom2
Performance - Medium225.003
Performance - Large750.003
Performance - Extra Large450.003
  1. per month
  2. Contract Only
  3. per month
Additional Pricing Details
With Pantheon you will get superior hosting and workflow tools to drive business success on the web. For more information on Pantheon's Pricing and Hosting Plans, please visit: https://pantheon.io/plans/pricing

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