Clover vs. Como

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clover
Score 7.0 out of 10
N/A
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.
$9.95
per month
Como
Score 10.0 out of 10
N/A
Como is a mobile loyalty program management app from the Israeli company of the same name, formerly known as Conduit.N/A
Pricing
CloverComo
Editions & Modules
Subscription
$9.95
per month
No answers on this topic
Offerings
Pricing Offerings
CloverComo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CloverComo
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Enterprises

No answers on this topic

Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloverComo
Likelihood to Recommend
9.1
(12 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.3
(3 ratings)
-
(0 ratings)
Support Rating
5.2
(6 ratings)
-
(0 ratings)
User Testimonials
CloverComo
Likelihood to Recommend
Fiserv
Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
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Como
Como has taken us into the digital age with our rewards program and this is invaluable to us and our customers. The app has enabled us to steadily increase our business by continuously personalizing our customers' experience. We were able to turn a sleepy Thursday in mid-March into the second highest number of sales and buying members with a spur of the moment text campaign.
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Pros
Fiserv
  • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
  • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
  • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
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Como
  • Como allows you to customize your rewards program to fit your exact needs.
  • Customer support is always available to answer any questions.
  • Training to use the app is very detailed and helpful.
  • You have all your data at your fingertips on the Como Dashboard.
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Cons
Fiserv
  • Focus functionality on retail use and not broad based with focus on food services
  • Build a turn table into the countertop unit so both the employee and customer can use the tablet
  • Offer color choices in units (white is not always friendly with long term use)
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Como
  • We have multiple locations so the billing is a challenge for me. I receive one bill and have to break it down by location.
  • Some of the sections on the dashboard are hard to navigate.
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Usability
Fiserv
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
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Como
No answers on this topic
Support Rating
Fiserv
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
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Como
No answers on this topic
Alternatives Considered
Fiserv
None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
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Como
We were considering several loyalty platforms and Como had the most positive attributes for our needs. Como is integrated with our POS system which was one of the biggest selling points for us. It's just one extra step to attach Como to a sale at the POS, points and rewards are all right their on the customer display kiosk for our customers to redeem. No credit cards are required for our customers to use the app and loyalty program, others platforms require a credit card to be attached to the customers account whether they can make in-app purchases or not.
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Return on Investment
Fiserv
  • Definitely makes us look more professional, and we are able to handle products much smoother and faster
  • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
  • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
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Como
  • We have seen sales increases up to 31% when running campaigns.
  • Our customers love the rewards in the app and will spend more than they came in for to get to the next rewards level.
  • We are able to turn a slow sales day into a record breaking day with a targeted campaign.
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ScreenShots