What users are saying about
This review does not include a rating.
66 Ratings
This review does not include a rating.
66 Ratings
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Score 6.6 out of 100

Attribute Ratings

    Likelihood to Recommend

    ClubHouse Online

    N/A
    0 Ratings
    5.9

    MINDBODY

    59%
    37 Ratings

    Usability

    ClubHouse Online

    N/A
    0 Ratings
    6.0

    MINDBODY

    60%
    2 Ratings

    Availability

    ClubHouse Online

    N/A
    0 Ratings
    1.0

    MINDBODY

    10%
    1 Rating

    Performance

    ClubHouse Online

    N/A
    0 Ratings
    1.0

    MINDBODY

    10%
    1 Rating

    Support Rating

    ClubHouse Online

    N/A
    0 Ratings
    6.9

    MINDBODY

    69%
    44 Ratings

    Product Scalability

    ClubHouse Online

    N/A
    0 Ratings
    1.0

    MINDBODY

    10%
    1 Rating

    Likelihood to Recommend

    ClubHouse Online

    No answers on this topic

    MINDBODY

    MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Ben Sorcic | TrustRadius Reviewer

    Pros

    ClubHouse Online

    No answers on this topic

    MINDBODY

    • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
    • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Anonymous | TrustRadius Reviewer

    Cons

    ClubHouse Online

    No answers on this topic

    MINDBODY

    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The MINDBODY branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ClubHouse Online

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $8.5 per month

    ClubHouse Online Editions & Modules

    Edition
    ClubHouse$8.501
    1. per month
    Additional Pricing Details

    MINDBODY

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $129 per month

    MINDBODY Editions & Modules

    Edition
    Starter$1291
    Accelerate$2591
    Ultimate$3991
    Ultimate Plus$5991
    1. per month
    Additional Pricing Details

    Usability

    ClubHouse Online

    No score
    No answers yet
    No answers on this topic

    MINDBODY

    MINDBODY 6.0
    Based on 2 answers
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Andre Yeu | TrustRadius Reviewer

    Reliability and Availability

    ClubHouse Online

    No score
    No answers yet
    No answers on this topic

    MINDBODY

    MINDBODY 1.0
    Based on 1 answer
    Constant errors and TERRIBLE PRODUCT support
    Anonymous | TrustRadius Reviewer

    Performance

    ClubHouse Online

    No score
    No answers yet
    No answers on this topic

    MINDBODY

    MINDBODY 1.0
    Based on 1 answer
    Fails at everything form availability to reliability.
    Anonymous | TrustRadius Reviewer

    Support Rating

    ClubHouse Online

    No score
    No answers yet
    No answers on this topic

    MINDBODY

    MINDBODY 6.9
    Based on 44 answers
    MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Carla Schneckenburger | TrustRadius Reviewer

    Alternatives Considered

    ClubHouse Online

    No answers on this topic

    MINDBODY

    MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Anonymous | TrustRadius Reviewer

    Scalability

    ClubHouse Online

    No score
    No answers yet
    No answers on this topic

    MINDBODY

    MINDBODY 1.0
    Based on 1 answer
    Constant errors and ZERO support from the company.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ClubHouse Online

    No answers on this topic

    MINDBODY

    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Theresa Tucci | TrustRadius Reviewer

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