Likelihood to Recommend CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
Read full review We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Read full review Pros The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily. I really like the software and it was much less expensive than other applications. I like the mobile application so that our superintendents can view the documentation on their phones. I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason. Read full review Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects. Time and expense entry is intuitive and quick for our staff. Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden. Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system! Read full review Cons Needs to be more user friendly on the mobile side of the platform. Ease of use is key here. There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices. Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't. Read full review Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business. Read full review Likelihood to Renew This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Read full review Usability I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
Read full review Desktop interface feels complex to new users.
Read full review Reliability and Availability Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review In 5 years of use we have never experienced an unscheduled outage.
Read full review Performance Reports are pretty shown to run but general pages typically load pretty quick.
Read full review Support Rating The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
Read full review In-Person Training The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Read full review Online Training I felt the training was good and the trainers knew the software.
Read full review Implementation Rating Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
Read full review Alternatives Considered CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Ejay Gering Vice President of Construction and Field Operations
Read full review We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Read full review Scalability CMiC has several key features that can either work together or independently depending on your companies needs.
Read full review Return on Investment Better project visibility, surely. I can step into a former project and see how well/poorly it was run. Forecasting underway - nearly complete with year 2. Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over. Read full review Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects. Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload Project proposals were more realistic because they were driven by real data. Decision making overall for the department became more efficient and effective Read full review ScreenShots CMiC Construction Platform Screenshots Projector PSA Screenshots