CMiC Construction Platform vs. WORKetc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
WORKetc
Score 7.0 out of 10
Small Businesses (1-50 employees)
WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.
$78
per month
Pricing
CMiC Construction PlatformWORKetc
Editions & Modules
No answers on this topic
Starter Edition
$78
Per Month for up to 2 Users
Team
$195
Per month for up to 3 Users (Each extra user + $49/month)
Foundations
$395
Per month for up to 5 Users (Each extra user + $59/month)
Offerings
Pricing Offerings
CMiC Construction PlatformWORKetc
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CMiC Construction PlatformWORKetc
Top Pros
Top Cons
Features
CMiC Construction PlatformWORKetc
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
6.1
29 Ratings
24% below category average
WORKetc
-
Ratings
Employee demographic data5.019 Ratings00 Ratings
Employment history6.723 Ratings00 Ratings
Job profiles and administration7.219 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.618 Ratings00 Ratings
Organizational charting5.513 Ratings00 Ratings
Organization and location management6.913 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.618 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
6.3
23 Ratings
18% below category average
WORKetc
-
Ratings
Pay calculation6.723 Ratings00 Ratings
Support for external payroll vendors4.914 Ratings00 Ratings
Off-cycle/On-Demand payment7.514 Ratings00 Ratings
Benefit plan administration6.216 Ratings00 Ratings
Direct deposit files7.120 Ratings00 Ratings
Salary revision and increment management6.919 Ratings00 Ratings
Reimbursement management4.814 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
4.6
18 Ratings
49% below category average
WORKetc
-
Ratings
Tracking of all physical assets4.618 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
7.3
55 Ratings
11% below category average
WORKetc
-
Ratings
Dashboards7.642 Ratings00 Ratings
Standard reports6.654 Ratings00 Ratings
Custom reports6.945 Ratings00 Ratings
Data exportability8.152 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
6.4
105 Ratings
15% below category average
WORKetc
-
Ratings
Plan distribution & viewing6.066 Ratings00 Ratings
Plan markups & sharing5.262 Ratings00 Ratings
Issue tracking & punchlists5.680 Ratings00 Ratings
Photo documentation5.776 Ratings00 Ratings
Jobsite reports5.887 Ratings00 Ratings
Document sharing5.988 Ratings00 Ratings
RFI tools7.789 Ratings00 Ratings
Collaboration & approvals7.294 Ratings00 Ratings
As-built drawings5.353 Ratings00 Ratings
Mobile app7.563 Ratings00 Ratings
Submittal design and management7.384 Ratings00 Ratings
Checklists5.746 Ratings00 Ratings
Meeting Minutes6.750 Ratings00 Ratings
Specifications5.938 Ratings00 Ratings
Change orders8.059 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
6.2
55 Ratings
27% below category average
WORKetc
-
Ratings
Takeoff tools4.320 Ratings00 Ratings
Job costing7.751 Ratings00 Ratings
Cost databases8.042 Ratings00 Ratings
Cost calculator7.129 Ratings00 Ratings
Bid creation3.728 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
7.9
13 Ratings
3% above category average
Customer data management / contact management00 Ratings8.613 Ratings
Workflow management00 Ratings8.312 Ratings
Opportunity management00 Ratings7.810 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.913 Ratings
Contract management00 Ratings7.31 Ratings
Quote & order management00 Ratings8.18 Ratings
Interaction tracking00 Ratings7.82 Ratings
Channel / partner relationship management00 Ratings7.31 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
8.3
12 Ratings
11% above category average
Case management00 Ratings9.011 Ratings
Call center management00 Ratings7.31 Ratings
Help desk management00 Ratings8.512 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
7.4
11 Ratings
2% below category average
Lead management00 Ratings7.710 Ratings
Email marketing00 Ratings7.19 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
8.1
13 Ratings
7% above category average
Task management00 Ratings8.713 Ratings
Billing and invoicing management00 Ratings7.810 Ratings
Reporting00 Ratings7.912 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
7.3
11 Ratings
4% below category average
Pipeline visualization00 Ratings7.59 Ratings
Customizable reports00 Ratings7.211 Ratings
Customization
Comparison of Customization features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
8.0
13 Ratings
5% above category average
Custom fields00 Ratings8.413 Ratings
Custom objects00 Ratings8.22 Ratings
API for custom integration00 Ratings7.310 Ratings
Security
Comparison of Security features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
8.9
11 Ratings
7% above category average
Single sign-on capability00 Ratings9.11 Ratings
Role-based user permissions00 Ratings8.811 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
7.3
1 Ratings
1% above category average
Social data00 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
CMiC Construction Platform
-
Ratings
WORKetc
7.5
13 Ratings
0% above category average
Mobile access00 Ratings7.513 Ratings
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CMiC Construction PlatformWORKetc
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Score 8.7 out of 10
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User Ratings
CMiC Construction PlatformWORKetc
Likelihood to Recommend
7.9
(114 ratings)
7.8
(40 ratings)
Likelihood to Renew
8.6
(7 ratings)
8.2
(30 ratings)
Usability
6.3
(6 ratings)
8.2
(5 ratings)
Availability
9.0
(1 ratings)
9.1
(3 ratings)
Performance
7.0
(1 ratings)
8.2
(4 ratings)
Support Rating
4.9
(96 ratings)
8.2
(5 ratings)
In-Person Training
7.5
(2 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
8.2
(2 ratings)
Implementation Rating
7.5
(5 ratings)
9.1
(2 ratings)
Configurability
8.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(1 ratings)
Product Scalability
9.0
(1 ratings)
8.2
(2 ratings)
Vendor post-sale
9.0
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
9.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
CMiC Construction PlatformWORKetc
Likelihood to Recommend
CMiC
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
Read full review
WORKetc
If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.
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Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
Read full review
WORKetc
  • Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
  • Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
  • We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.
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Cons
CMiC
  • Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
  • There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
  • Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
Read full review
WORKetc
  • The one key issue that it doesn't solve is resource utilisation. You are able to add the number of hours that each "to do" will take but you can't allocate that to an employee and then aggregate all that up to show how much capacity you are using or have left.
  • One if its great benefits is its flexibility but that is also a drawback because there are multiple ways to do the same thing. This means that to ensure consistency across all employees having your own business procedures on how to use WORKetc is vital.
  • Some of the financial processes don't fully reflect UK practice currently. For instance it doesn't deal with VAT on expenditure well. However we have been assured that this is being resolved.
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
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WORKetc
We, as a company, have put a lot of time and energy into building the system to where it is for us today. With its constant improvements and our continually learning and developing, I couldn't imagine moving away from WORKetc to try a different system out. This really does give us everything that we've wanted/needed in a system without having to utilize 2-3 different products. The part that makes this so unique compared to other systems that we've used in the past is the fact that it has a project management piece built in, and that in itself is a huge driving point in why we will continue to use this.
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Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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WORKetc
My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.
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Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
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WORKetc
It never let me down. The support team never let me down.
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Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
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WORKetc
WORKetc compares well in regards to speed and reliability to other cloud-based products we use such as Google for Work. Compared to our old in-house based CRM, it is a superstar; faster, more reliable and easily run on a variety of browsers and smart phones. The program loads fast as do data screens for contacts, projects, invoices and more
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Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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WORKetc
WORKetc offers maybe the best support in the business. Product documentation and training resources are outstanding. Support tickets or inquiries are answered quickly. If you do need to address an issue in person, it is easy to schedule a 15 or 30 minute live call with their fantastic support staff who are fast, friendly and skilled
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In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
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WORKetc
No answers on this topic
Online Training
CMiC
I felt the training was good and the trainers knew the software.
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WORKetc
They know their stuff. They listen to your use cases. They get back to you.
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Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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WORKetc
The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
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Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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WORKetc
We needed a CRM that would work with US. We found WORK [etc] was exactly what we needed. being able to customize the CRM around our company and further change as we go has been the best thing about it. We haven't been locked into how it is set up and can change it very quickly.
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Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
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WORKetc
Everything is related. You can scale up your team rapidly.
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Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
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WORKetc
  • Setting up project templates is time-consuming - if you want to do it right. Nevertheless, it is well worth it! Routine complex projects that used to require at least six people and at least as many "silos of information" are now done with two or three people, and - at most - 2 or 3 silos of information. And that's only because I haven't fully integrated the program with our Accounting programs (and there is an API for Quickbooks). I'd say the initial investment of perhaps 80 hours on my part was saved five or ten times over during our first six months, with better accuracy, accountability, and documentation. Since then, the ROI is at least 20 or 30 times annually of my time...the one thing I can't buy more of.
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ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD

WORKetc Screenshots

Screenshot of WORKetc's customizable dashboard - gives an instant bird's eye view of data. A summarized widget for all of WORKetc's modules can be added to the dashboard, while those that are not needed can be hidden and the most important can be dragged to the top.Screenshot of WORKetc contacts - organized in a single location. Every item created, every activity worked on, and all email correspondence can be traced back to a contact. These automatically become accessible and trackable from that contact's activity history stream, a filterable, customizable list that tracks the relationship with that contact.Screenshot of WORKetc's projects - the bins for everything related to a client including tasks, sub-projects, discussion, files, timesheets, expenses, and other items. WORKetc allows unlimited nesting of sub-projects within projects and an unlimited number of tasks within each sub-project. Multiple project views are available, including project tree view and a Gantt Chart.Screenshot of one of WORKetc has over 40 "out of the box" reports, giving access to needed stats and information. The reports that are used most often can be kept in the "My Reports" tab to keep them at the forefront of the reporting area. Reports can also be bookmarked.