Likelihood to Recommend Because email attacks occur frequently, my organization is safe with CMIT Email Security, a solution that offers resources for the protection of incoming and outgoing email, it is a tool that frees us from spam and makes us feel safe without leaking. saving costs and without having the risk of losing.
Read full review Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
Read full review Pros CMIT Email Security helps me avoid spam emails by increasing productivity and reducing data leaks. It is a solution that provides my company with a proactive solution for an email with scalable services providing comprehensive technology and best of all at a profitable price. The security of the data in my organization is a priority and CMIT Email Security is a tool that helps us with the protection of the inbox and outbox, backup and recovery of email, freeing us from loss and fraud, helping to make the best of decisions with the certainty that Spam will not be a problem. Read full review Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs Read full review Cons CMIT Email Security is an advanced email protection solution that has provided my business with security and scalability, it is a tool that works perfectly being smart, fast, secure, and easy to configure, it is very complete and offers complete and flexible features adjusting to every need. Read full review The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup. They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology. Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page. Read full review Usability Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
Read full review Support Rating When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Read full review Alternatives Considered CMIT Email Security is a tool that provides technology and IT support services, performing continuous monitoring and backups to guarantee an efficient and reliable environment in my organization, it has provided satisfactory results when maintaining security and control over email with storage. encryption and daily evaluations are the best solutions to keep us safe.
Read full review Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Read full review Return on Investment CMIT Email Security has provided us with an enterprise-level protection service, protecting data and business operations with maximum security by providing data backup and restoration. It is a solution that offers reliability, and scalability, and best of all it adjusts to our needs at reasonable costs that are undoubtedly worth paying, it is wonderful and we consider it important that it is now part of our business to keep ourselves protected in gratifying. Read full review Reasonably priced solution, even for a small business like ours. It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution. Read full review ScreenShots