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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CMW Platform

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    CMW PlatformPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    CMW PlatformPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    CMW PlatformPagerDuty
    Considered Both Products
    CMW Lab
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    46 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    97%
    Implementation went as expected
    110 Answers
    Best Alternatives
    CMW PlatformPagerDuty
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CMW PlatformPagerDuty
    Likelihood to Recommend
    8.0
    (71 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.8
    (6 ratings)
    Usability
    7.1
    (7 ratings)
    7.3
    (5 ratings)
    Support Rating
    8.5
    (23 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    CMW PlatformPagerDuty
    Likelihood to Recommend
    CMW Lab
    If you have multiple departments that are in charge of production or different facets of a large project, this platform is for you. International companies would benefit especially from the real-time updates, which are incredible for overseas production monitoring. For smaller businesses, the cost is too much for something that could be handled in-house
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    CMW Lab
    • Even though the cost is higher than its counterparts in the market, overall, it is reliable and gets the job done.
    • I've faced a single issue in my tenure of using this platform - the integration capabilities. As compared to other project management tools, CMW does seem to have limited integration options.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    CMW Lab
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.