TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CodeTwo Backup

    Score10 out of 10
    N/ACodeTwo’s backup solution for Microsoft 365 & Office 365 lets users create secure copies of Exchange Online mailboxes, SharePoint Online sites, and OneDrive for Business data. The granular recovery feature aims to help users quickly find and restore individual items at any time.N/A

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    CodeTwo BackupUnitrends
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CodeTwo BackupUnitrends
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    CodeTwo BackupUnitrends
    Considered Both Products
    CodeTwo Software
    No answer on this topic
    Kaseya
    Chose Unitrends
    We tested Veeam when evaluating new backup solutions but did not find it as easy to use, it was not able to provide an all in one solution, IE we still had to purchase a dedicated server and storage, we also wanted the extra security especially in the case of ransomware that a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    156 Answers
    Features
    CodeTwo BackupUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of CodeTwo Backup and Unitrends
    Feature
    CodeTwo Backup
    9.7
    1 Ratings
    12% above category average
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Management dashboard10.01 Ratings6.17 Ratings
    Retention options9.01 Ratings7.57 Ratings
    Encryption10.01 Ratings8.36 Ratings
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Platform support00 Ratings9.07 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of CodeTwo Backup and Unitrends
    Feature
    CodeTwo Backup
    9.3
    1 Ratings
    8% above category average
    Unitrends
    -
    Ratings
    SaaS Product Integration9.01 Ratings00 Ratings
    Multiple Data Restoration Options10.01 Ratings00 Ratings
    Data Auditing and Search9.01 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises9.01 Ratings00 Ratings
    Best Alternatives
    CodeTwo BackupUnitrends
    Small Businesses
    Backupify
    Score5.6 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CodeTwo BackupUnitrends
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.9
    (25 ratings)
    Usability
    10.0
    (1 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    CodeTwo BackupUnitrends
    Likelihood to Recommend
    CodeTwo Software
    CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    CodeTwo Software
    • Backup all the information in Microsoft Exchange mail accounts on premise and also Microsoft 365.
    • Backup all the information in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365.
    • Restoring all the data in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365 without any complications.
    • Restoring all the data in Microsoft Exchange mail accounts on premise and also Microsoft 365 without any complications.
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    CodeTwo Software
    • None offhand
    • This is really a solid product
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    CodeTwo Software
    Great product. Easy to use, does the job without extra overhead.
    Incentivized
    Read full review
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    CodeTwo Software
    The software is very user-friendly, easy to install and configure and the user interface is very intuitive and easy to navigate throughout. We are am able to get restores of our Microsoft Data (on premise and cloud) easily without any hussle. With the help of the marvelous CodeTwo support team we've been able to overcome any obstacles we encountered.
    Read full review
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    CodeTwo Software
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    CodeTwo Software
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    CodeTwo Software
    No answers on this topic
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    CodeTwo Software
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    CodeTwo Software
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    CodeTwo Software
    Code two works well and is pretty easy to use. As long as you have the storage space for the backups it works great. If you lose that local storage however then you've lost those backups. Allowing for me to offload those backups to cloud storage (Azure, AWS) would make this a really good solution.
    Incentivized
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    CodeTwo Software
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    CodeTwo Software
    • It allows us the ability to maintain some lower level IT employees and lower the load on level 3 support...lessening our overhead salaries.
    • The ease to use interfaces speeds up the ability to restore data which in turn gives our users a heads up on doing what they need to do without having to wait for fixes/restores.
    • The cost of a lost file(s) is almost immeasurable. Having this extra layer of protection is such a benefit, we often mention it to our customers as a benefit of working with us.
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots

    CodeTwo Backup Screenshots

    Screenshot of the GUI used to create, manage and monitor backup jobs.Screenshot of the interface to create separate jobs for data backup, recovery and archive tasks.Screenshot of backed-up data or search for items to preview or restore.Screenshot of where to control the size of backup storages by archiving the oldest data or applying a retention policy.