What users are saying about
12 Ratings
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13 Ratings
12 Ratings
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Score 7.6 out of 100

Infosec IQ

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13 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cofense PhishMe

Cofense PhishMe sure is a good solution for a global company. For a smaller locally-operated company, you may do well with an internal solution to send simulated emails and collect user feedback, but you'll have to operate it, maintain it, come up with email designs, etc. Cofense already has plenty of emails available and in multiple languages what saves a lot of time. You can also use their benchmarks to compare to their customer base or your industry as well as information (knowledge and experience) they have from other customers.
Anonymous | TrustRadius Reviewer

Infosec IQ

InfoSec IQ is best suited for an environment where it is difficult to pull teams out of their work schedule to attend trainings or workshops. InfoSec IQ delivers training contents to individuals, while allowing the flexibility of taking the training course at a convenient time within a chosen time frame.It is less suited for customised trainings where physical activities or feedbacks are required.
Anonymous | TrustRadius Reviewer

Pros

Cofense PhishMe

  • PhishMe scenarios are based on real-world examples of malicious email reported through one of their other product offerings; Phishing Defense Center (PDC)
  • Scenarios have the ability to be easily customized and changed to suit the needs of your own organization to make them more relevant. This increases the chance of a click or attachment opening providing a teachable moment with more users.
  • Console is easy to navigate and use for all levels of technical ability. Not everyone on our team is technically inclined, however, the interface is easy to understand and obtain information from allowing everyone who uses it to be comfortable.
  • Reporting capabilities from completed scenarios is quite good as long as you provide the detail on users during initial import or sync.
Anonymous | TrustRadius Reviewer

Infosec IQ

  • The Dashboard is intuitive and gives a great visual representation of the Cyber health of our company. I can instantly see where each employee is in their training.
  • Training modules are easy to add or remove from an employees program.
  • There is a vast amount of training modules available that cover a wide variety of cybersecurity topics. They will also customize modules.
mike nugent | TrustRadius Reviewer

Cons

Cofense PhishMe

  • Does not integrate with Active Directory. You either have to upload a spreadsheet of users or utilize their recipient generator. Would be nice to have an API with AD.
  • Doesn't allow us to spoof legitimate companies. The bad actors do this and other phishing platforms allow this as well. Cofense is legally scared to allow spoofing.
Anonymous | TrustRadius Reviewer

Infosec IQ

  • Terminology - Batteries, campaigns, etc. don't mean much to me. I'm always guessing the meaning of these words when I haven't been in there for a while.
  • Flow, or progression of tasks. It's sometimes confusing for administrators to create a test and activate training only for those who fail.
John Wieser | TrustRadius Reviewer

Usability

Cofense PhishMe

Cofense PhishMe 10.0
Based on 1 answer
You click one button and it does the rest of the work.
Ryan Fultz | TrustRadius Reviewer

Infosec IQ

Infosec IQ 7.9
Based on 12 answers
If you can use a web page you can use InfoSec IQ software. Even during the initial setup, the software guides you through the process of integrating with your existing systems and then runs checks to make sure you did it correctly.
Anonymous | TrustRadius Reviewer

Support Rating

Cofense PhishMe

Cofense PhishMe 7.9
Based on 2 answers
They are very quick to respond. They solve about 80% of our issues. Not really a good rating for their support. Would love to see them solve 100% of our tickets.
Anonymous | TrustRadius Reviewer

Infosec IQ

Infosec IQ 8.7
Based on 12 answers
From the beginning, Infosec has been great in terms of support. From sales to implementation, to follow up they have exceeded our expectations. The CSM model they have really provides a white glove type service at an affordable and cost-effective price. We have had to call support on a matter but they have been great to work with in that regard as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cofense PhishMe

We haven't used another provider. However, we used our internal phishing simulation solution prior to contracting Cofense. The internal solution gives you more flexibility (you can send emails to any domain and can impersonate any company) but you'd be missing the Reporter button, professional service, multilingual material, comparison to and lessons learned from other customers, benchmarks, email templates.
Anonymous | TrustRadius Reviewer

Infosec IQ

Infosec IQ's customer service and ease of use really smashed it out of the park. All the reps were super helpful and attentive and were able to help us every step of the way with getting our department trained in the usage of the system.
Patrick Taylor | TrustRadius Reviewer

Return on Investment

Cofense PhishMe

  • Reduced click rate on phishing campaigns from 40% to below 10% in a few months.
  • Increased phishing reporting by over 400%.
Anonymous | TrustRadius Reviewer

Infosec IQ

  • Better-trained employees.
  • Management awareness - managers are also now preaching cyber security to their departments.
  • Fewer incidents - gullible people aren't less intelligent. They're simply more trusting. Some of our smartest people were phished and we've had a few near-misses before we implemented. We've had almost none of this since.
John Wieser | TrustRadius Reviewer

Screenshots

Pricing Details

Cofense PhishMe

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Infosec IQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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