Cognism vs. SalesHood

In terms of giving "upfront" info about the data, Cognism is well suited. I've used Lusha and LeadIQ in the past, and they don't give insights on DNC as Cognism does. They also don't give a headsup on whether the phone number is direct, mobile, or office and the only way to find that out is through calling those phone numbers directly.

[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.

• They give us a headsup if the phone number is direct, mobile, or HQ
• They advise us if the email is verified - that reduces our bounce rate.
• They also advise us if our prospect's number is in the DNC list

• Sales-centric: the platform is literally built for salespeople and with salespeople in mind
• Collaborative Customer Success: the SalesHood team is SO responsive and always willing to collaborate and brainstorm ideas
• Easy to Use: They have a fantastic onboarding program to get new admins started and the platform is easy to use.

• Data are not 100% accurate, which is normal for every data enrichment tool. But at least we could flag it to them so they could improve it.
• Sometimes, I'm having problems exporting info into SFDC.
• Wish I could also export the contacts directly to Outreach.

• Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
• I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.

IT has been useful and better than some of the other tools we have used.

Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.

Data quality for phone numbers in APAC

I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.

• We were able to reach prospective customers through phone or email
• We save time not dialing office numbers, because Cognism gives us a heads up on that
• We don't annoy prospects who don't want unsolicited phone calls, since Cognism advise us if the number is in DNC

• Provides proof to executive management and shareholders - the value that training and enablement brings to the organization
• Ability to quickly create trainings and roll them out to the target audience with deadlines
• Tracking also provides the ability of the enablement team to identify gaps and adjust accordingly