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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommentSold

    Score10 out of 10
    N/ACommentSold is an ecommerce platform from the company of the same name in Huntsville, designed to help businesses sell products digitally. With CommentSold, businesses can manage inventory, automate invoicing, enable sales through social networking, and drive web and mobile applications.

    $49

    per month

    Sana Commerce Cloud

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sana Commerce is an eCommerce platform that provides an integrated shopping cart software for both Microsoft Dynamics and SAP.N/A

    Shopify

    Score8.7 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Pricing
    CommentSoldSana Commerce CloudShopify
    Editions & Modules
    Basic
    $49.00
    per month
    Business
    $149.00
    per month
    Essential
    Request pricing
    per year per installation
    Pro
    Request pricing
    per year per installation
    Advanced
    Request pricing
    per year per installation
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Offerings
    Pricing Offerings
    CommentSoldSana Commerce CloudShopify
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeRequiredNo setup fee
    Additional Details—Sana's pricing model is made up of two parts. It includes: •A one-time setup fee •A monthly subscription fee, including hosting and services Sana also offers add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).A 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    CommentSoldSana Commerce CloudShopify
    Considered Multiple Products
    CommentSold
    Chose CommentSold
    We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify
    Incentivized
    Sana Commerce
    Chose Sana Commerce Cloud
    Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs.

    They are constantly upgrading their platform so you can keep your eCommerce up to date, …
    Incentivized
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    98%
    Would buy again
    80 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    93%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    95%
    Implementation went as expected
    69 Answers
    Features
    CommentSoldSana Commerce CloudShopify
    Online Storefront
    Comparison of Online Storefront features of CommentSold and Sana Commerce Cloud and Shopify
    Feature
    CommentSold
    -
    Ratings
    Sana Commerce Cloud
    7.4
    1 Ratings
    5% below category average
    Shopify
    8.4
    149 Ratings
    7% above category average
    Product catalog & listings00 Ratings7.01 Ratings8.7149 Ratings
    Product management00 Ratings8.01 Ratings8.2147 Ratings
    Bulk product upload00 Ratings7.01 Ratings8.3125 Ratings
    Branding00 Ratings8.01 Ratings8.6146 Ratings
    Mobile storefront00 Ratings8.01 Ratings9.1142 Ratings
    Website integration00 Ratings6.01 Ratings8.7140 Ratings
    Visual customization00 Ratings7.01 Ratings8.7146 Ratings
    CMS00 Ratings8.01 Ratings7.6118 Ratings
    Product variations00 Ratings00 Ratings7.9139 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of CommentSold and Sana Commerce Cloud and Shopify
    Feature
    CommentSold
    -
    Ratings
    Sana Commerce Cloud
    7.0
    1 Ratings
    9% below category average
    Shopify
    8.5
    141 Ratings
    10% above category average
    Checkout user experience00 Ratings7.01 Ratings8.8139 Ratings
    Abandoned cart recovery00 Ratings00 Ratings8.2131 Ratings
    Online Payment System
    Comparison of Online Payment System features of CommentSold and Sana Commerce Cloud and Shopify
    Feature
    CommentSold
    -
    Ratings
    Sana Commerce Cloud
    8.0
    1 Ratings
    4% below category average
    Shopify
    9.4
    143 Ratings
    12% above category average
    eCommerce security00 Ratings8.01 Ratings9.4143 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of CommentSold and Sana Commerce Cloud and Shopify
    Feature
    CommentSold
    -
    Ratings
    Sana Commerce Cloud
    7.7
    1 Ratings
    0% above category average
    Shopify
    8.3
    146 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.01 Ratings8.4140 Ratings
    Personalized recommendations00 Ratings7.01 Ratings8.432 Ratings
    SEO00 Ratings8.01 Ratings8.1135 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of CommentSold and Sana Commerce Cloud and Shopify
    Feature
    CommentSold
    -
    Ratings
    Sana Commerce Cloud
    8.5
    1 Ratings
    6% above category average
    Shopify
    8.1
    147 Ratings
    1% above category average
    Order processing00 Ratings8.01 Ratings9.0144 Ratings
    Inventory management00 Ratings9.01 Ratings7.6143 Ratings
    Shipping00 Ratings8.01 Ratings8.4135 Ratings
    Custom functionality00 Ratings9.01 Ratings8.7136 Ratings
    Multi-site management00 Ratings00 Ratings6.719 Ratings
    Best Alternatives
    CommentSoldSana Commerce CloudShopify
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Shopify Plus
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CommentSoldSana Commerce CloudShopify
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    8.4
    (162 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (16 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CommentSoldSana Commerce CloudShopify
    Likelihood to Recommend
    CommentSold
    Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
    Read full review
    Sana Commerce
    Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
    Incentivized
    Read full review
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Pros
    CommentSold
    • Setting up for live sales and being able to be live on multiple platforms at once
    • Setting up the App was very easy
    • Sending push notifications directly to my customers
    • Reporting is simple and informative
    Read full review
    Sana Commerce
    • Quote Workflow--pretty simple and easy to understand and implement
    • Easy-to-learn admin tools
    • Very flexible/customizable initial configuration
    Incentivized
    Read full review
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Cons
    CommentSold
    • We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
    • We sometimes have issues getting our lives to work on Instagram
    • Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
    Read full review
    Sana Commerce
    • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
    • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
    • You can't import SKUS to populate a landing page programmatically.
    Incentivized
    Read full review
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Likelihood to Renew
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
    Read full review
    Usability
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Reliability and Availability
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Performance
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Support Rating
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    Online Training
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Implementation Rating
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
    Read full review
    Alternatives Considered
    CommentSold
    We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify
    Read full review
    Sana Commerce
    Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.
    Incentivized
    Read full review
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
    Read full review
    Scalability
    CommentSold
    No answers on this topic
    Sana Commerce
    No answers on this topic
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Return on Investment
    CommentSold
    • Our online sales have increased 50% since starting CommentSold
    • We're slowing increasing app downloads every day
    • We are building a relationship and connections with customers who watch our live sales
    Read full review
    Sana Commerce
    • The ROI was 18% more than expected
    • Our traffic has increased by 250%
    • Some of our clients think our site is too complex
    Incentivized
    Read full review
    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
    Read full review
    ScreenShots

    Sana Commerce Cloud Screenshots

    Screenshot of The redesigned Sana Admin's fresh new look, to make it more user-friendly.Screenshot of Customers segmentation in Sana Commerce. Customer segmentation is a marketing strategy that involves dividing a target market into subsets of customers that are similar in specific ways, for example, customers from a certain country or those customers who are essential for the business's prosperity.Screenshot of A personalized storefront with products and content tailored to the customer.Screenshot of Related products are used by Sana to add similar or substitute products like accessories or spare parts and build relationships between the related products and the original product. These product relations can be built in ERP and are used for cross- and up-selling, or they can be also used to provide alternatives in case any of these products are out of stock.Screenshot of Sana Commerce Insights (SCI) is a Sana product providing commercial insights, with extensive options and services. It is an add-on to Sana Commerce Cloud that offers a holistic overview of commercial data.Screenshot of Locations provide customers with an alternative delivery location where they can collect their orders. Instead of delivering a package to the customer’s home or business address, the customer can select a location and collect his or her order at a time that is convenient for him or her. The location can be a physical store, a warehouse, a pickup location of delivery service or any other place specified.