What users are saying about
This review does not include a rating.
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
98 Ratings
This review does not include a rating.

Shopify Plus

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
98 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

CommentSold

No answers on this topic

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommentSold
Shopify Plus
8.7
Product catalog & listings
CommentSold
Shopify Plus
8.7
Product management
CommentSold
Shopify Plus
9.1
Bulk product upload
CommentSold
Shopify Plus
8.9
Branding
CommentSold
Shopify Plus
8.7
Mobile storefront
CommentSold
Shopify Plus
9.1
Product variations
CommentSold
Shopify Plus
8.1
Website integration
CommentSold
Shopify Plus
8.4
Visual customization
CommentSold
Shopify Plus
8.5
CMS
CommentSold
Shopify Plus
8.7

Online Shopping Cart

CommentSold
Shopify Plus
8.6
Abandoned cart recovery
CommentSold
Shopify Plus
8.5
Checkout user experience
CommentSold
Shopify Plus
8.6

Online Payment System

CommentSold
Shopify Plus
9.2
eCommerce security
CommentSold
Shopify Plus
9.2

eCommerce Marketing

CommentSold
Shopify Plus
8.2
Promotions & discounts
CommentSold
Shopify Plus
8.6
Personalized recommendations
CommentSold
Shopify Plus
8.0
SEO
CommentSold
Shopify Plus
8.1

eCommerce Business Management

CommentSold
Shopify Plus
8.7
Order processing
CommentSold
Shopify Plus
9.0
Inventory management
CommentSold
Shopify Plus
8.7
Shipping
CommentSold
Shopify Plus
8.9
Custom functionality
CommentSold
Shopify Plus
8.2

Pros

CommentSold

No answers on this topic

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

CommentSold

No answers on this topic

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Support Rating

CommentSold

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommentSold

No answers on this topic

Shopify Plus

Shopify Plus feels like a premium investment with a vast support knowledge base that can help you get set up and ready to publish relatively quickly. You may need some initial training to help get set up but once you have the basics covered, making any amendments and getting approval to change things around is simple enough that you may never need support from them again. Shopify Plus also has a great support team which was crucial in our decision-making process. In comparison, Shopio was an initial product we tested against Shopify Plus to see how both could compete together, and even though Shopio was the cheaper option, there was a reason for that as their user interface lacked credibility.
Anonymous | TrustRadius Reviewer

Return on Investment

CommentSold

No answers on this topic

Shopify Plus

  • Plus has enabled us to open a new direct to consumer business line and revenue stream.
  • It has been a learning experience to optimize the ecomm store.
  • Finding the right 3rd party partners to work with on Shopify integrations has also been hit or miss.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CommentSold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CommentSold Editions & Modules

Edition
Basic$49.001
Business$149.001
  1. Per Month
Additional Pricing Details

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CommentSold
Shopify Plus
9.0

Support Rating

CommentSold
Shopify Plus
10.0

Add comparison