CommentSold vs. Shopify Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommentSold
Score 10.0 out of 10
N/A
CommentSold is an ecommerce platform from the company of the same name in Huntsville, designed to help businesses sell products digitally. With CommentSold, businesses can manage inventory, automate invoicing, enable sales through social networking, and drive web and mobile applications.
$49
per month
Shopify Plus
Score 8.9 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.N/A
Pricing
CommentSoldShopify Plus
Editions & Modules
Basic
$49.00
per month
Business
$149.00
per month
No answers on this topic
Offerings
Pricing Offerings
CommentSoldShopify Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CommentSoldShopify Plus
Top Pros
Top Cons

No answers on this topic

Features
CommentSoldShopify Plus
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CommentSold
-
Ratings
Shopify Plus
8.6
29 Ratings
11% above category average
Product catalog & listings00 Ratings9.027 Ratings
Product management00 Ratings8.028 Ratings
Bulk product upload00 Ratings6.126 Ratings
Branding00 Ratings10.027 Ratings
Mobile storefront00 Ratings10.028 Ratings
Product variations00 Ratings7.127 Ratings
Website integration00 Ratings8.025 Ratings
Visual customization00 Ratings9.028 Ratings
CMS00 Ratings10.027 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CommentSold
-
Ratings
Shopify Plus
8.0
28 Ratings
5% above category average
Abandoned cart recovery00 Ratings7.127 Ratings
Checkout user experience00 Ratings9.028 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CommentSold
-
Ratings
Shopify Plus
10.0
28 Ratings
18% above category average
eCommerce security00 Ratings10.028 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CommentSold
-
Ratings
Shopify Plus
6.4
29 Ratings
16% below category average
Promotions & discounts00 Ratings6.128 Ratings
Personalized recommendations00 Ratings4.123 Ratings
SEO00 Ratings9.028 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CommentSold
-
Ratings
Shopify Plus
7.3
27 Ratings
7% below category average
Order processing00 Ratings8.027 Ratings
Inventory management00 Ratings7.126 Ratings
Shipping00 Ratings7.126 Ratings
Custom functionality00 Ratings7.127 Ratings
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CommentSoldShopify Plus
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All AlternativesView all alternativesView all alternatives
User Ratings
CommentSoldShopify Plus
Likelihood to Recommend
10.0
(1 ratings)
3.3
(29 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CommentSoldShopify Plus
Likelihood to Recommend
CommentSold
Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
Read full review
Shopify
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Read full review
Pros
CommentSold
  • Setting up for live sales and being able to be live on multiple platforms at once
  • Setting up the App was very easy
  • Sending push notifications directly to my customers
  • Reporting is simple and informative
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Shopify
  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Read full review
Cons
CommentSold
  • We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
  • We sometimes have issues getting our lives to work on Instagram
  • Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
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Shopify
  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Read full review
Support Rating
CommentSold
No answers on this topic
Shopify
Always are quick to answer our questions and help us find a solution
Read full review
Alternatives Considered
CommentSold
We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify
Read full review
Shopify
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Read full review
Return on Investment
CommentSold
  • Our online sales have increased 50% since starting CommentSold
  • We're slowing increasing app downloads every day
  • We are building a relationship and connections with customers who watch our live sales
Read full review
Shopify
  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
Read full review
ScreenShots

Shopify Plus Screenshots

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.