What users are saying about
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 127 reviews and ratings
Feature Set Ratings
Online Storefront
CommentSold
Feature Set Not Supported
N/A
8.9
Shopify Plus
89%
Shopify Plus ranks higher in 9/9 features
Shopify Plus ranks higher in 9/9 features
Product catalog & listings
N/A
0 Ratings
8.8
88%
26 Ratings
Product management
N/A
0 Ratings
9.2
92%
27 Ratings
Bulk product upload
N/A
0 Ratings
9.0
90%
25 Ratings
Branding
N/A
0 Ratings
8.8
88%
26 Ratings
Mobile storefront
N/A
0 Ratings
9.3
93%
27 Ratings
Product variations
N/A
0 Ratings
8.4
84%
26 Ratings
Website integration
N/A
0 Ratings
8.9
89%
24 Ratings
Visual customization
N/A
0 Ratings
8.8
88%
27 Ratings
CMS
N/A
0 Ratings
8.6
86%
26 Ratings
Online Shopping Cart
CommentSold
Feature Set Not Supported
N/A
8.7
Shopify Plus
87%
Shopify Plus ranks higher in 2/2 features
Shopify Plus ranks higher in 2/2 features
Abandoned cart recovery
N/A
0 Ratings
8.7
87%
26 Ratings
Checkout user experience
N/A
0 Ratings
8.8
88%
27 Ratings
Online Payment System
CommentSold
Feature Set Not Supported
N/A
9.4
Shopify Plus
94%
Shopify Plus ranks higher in 1/1 features
Shopify Plus ranks higher in 1/1 features
eCommerce security
N/A
0 Ratings
9.4
94%
27 Ratings
eCommerce Marketing
CommentSold
Feature Set Not Supported
N/A
8.5
Shopify Plus
85%
Shopify Plus ranks higher in 3/3 features
Shopify Plus ranks higher in 3/3 features
Promotions & discounts
N/A
0 Ratings
8.9
89%
27 Ratings
Personalized recommendations
N/A
0 Ratings
8.5
85%
22 Ratings
SEO
N/A
0 Ratings
8.2
82%
27 Ratings
eCommerce Business Management
CommentSold
Feature Set Not Supported
N/A
8.9
Shopify Plus
89%
Shopify Plus ranks higher in 4/4 features
Shopify Plus ranks higher in 4/4 features
Order processing
N/A
0 Ratings
9.3
93%
26 Ratings
Inventory management
N/A
0 Ratings
8.9
89%
25 Ratings
Shipping
N/A
0 Ratings
9.0
90%
25 Ratings
Custom functionality
N/A
0 Ratings
8.3
83%
26 Ratings
Attribute Ratings
Likelihood to Recommend
CommentSold
N/A
0 Ratings
8.9
Shopify Plus
89%
28 Ratings
Support Rating
CommentSold
N/A
0 Ratings
10.0
Shopify Plus
100%
2 Ratings
Likelihood to Recommend
CommentSold
No answers on this topic
Shopify Plus
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Independent Contractor
Rothy’s/NexRepApparel & Fashion, 51-200 employees
Pros
CommentSold
No answers on this topic
Shopify Plus
- Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
- Great new features consistently being added, ahead of the curve on almost everything
- Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
- Most Merchant Success Managers are good and genuinely want to be helpful
- A fantastic user interface, very logical and easy to use
- Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 11-50 employeesCons
CommentSold
No answers on this topic
Shopify Plus
- The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
- Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
- The 24/7 support doesn't seem as dedicated as they once were.
Senior Computer Systems Admin
Primitive ApparelApparel & Fashion, 11-50 employees
Pricing Details
CommentSold
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$49 per month
CommentSold Editions & Modules
Edition
Basic | $49.001 |
---|---|
Business | $149.001 |
- per month
Additional Pricing Details
—Shopify Plus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Shopify Plus Editions & Modules
—
Additional Pricing Details
—Support Rating
CommentSold
No score
No answers yet
No answers on this topic
Shopify Plus
Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution

Verified User
C-Level Executive in Marketing
Food & Beverages Company, 1-10 employeesAlternatives Considered
CommentSold
No answers on this topic
Shopify Plus
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

Verified User
Engineer in Engineering
Internet Company, 51-200 employeesReturn on Investment
CommentSold
No answers on this topic
Shopify Plus
- Shopify Plus has been a very cost effective solution for us.
- As our business grows, it's easy to train new hires on how to use Shopify Plus.
- What we've lost in the missing features of Shopify we've made up for in the other areas.

Verified User
Manager in Other
Retail Company, 501-1000 employees