CommerceV3 vs. EvolutionX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommerceV3
Score 9.0 out of 10
N/A
CommerceV3 is an all-in-one eCommerce platform that will both build and host store platforms.N/A
EvolutionX
Score 8.2 out of 10
N/A
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A
Pricing
CommerceV3EvolutionX
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CommerceV3EvolutionX
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$1,995 per storeRequired
Additional DetailsThe cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.
More Pricing Information
Community Pulse
CommerceV3EvolutionX
Considered Both Products
CommerceV3
Chose CommerceV3
In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, …
EvolutionX
Chose EvolutionX
We've also used Builderwire Ibos... EvolutionX provides much better support, way more features, and the overall customizability of our site is tremendously better.
Chose EvolutionX
Supplier data integration (Fusion), ease of use for administration, maintenance and development, and support from the EvolutionX Team. Also, to have the ability to have content on the site, make it easier for the customer to order. It is exceptionally reliable and the team …
Chose EvolutionX
We actually also have a BigCommerce account for a another division of our company. Both are great platforms with more capabilities than you can imagine. I appreciate / become frustrated with things from both platforms & truthfully would say they are pretty equal. - 8.5/10 …
Chose EvolutionX
EvolutionX is much easier to use, and all features that it offers are already part of UI. Those other platforms require you to first know about some feature in order that you even have idea to use them. Then if you are using them for the first time there is a learning curve and …
Chose EvolutionX
Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their …
Chose EvolutionX
I have used both, but have used them for different features. I have only positive things to say about both. EvolutionX has been there to help us learn the best ways to sell our products and make our site as useful for our customers as possible. We enjoy using both.
Chose EvolutionX
I have experience on Infor Storefront, EvolutionX is heads and tails above them!

Storefront does not allow for much customization to be done internally and is very vanilla out of the box program. Requires searching tools which EvolutionX has.
Chose EvolutionX
We also use the CX1 platform by Unilog for our showroom brand. While I think evolution can improve, it is miles better than our other platform.
Chose EvolutionX
They are affordable, and overall, just really covered all the criteria of what my organization was looking for at the time and even to this day. They are also super helpful with their monthly meeting times where they are interested and show support in helping us succeed and …
Chose EvolutionX
I would say price and nice sales team. Since I haven't decided on the solution - I can't tell much.
Features
CommerceV3EvolutionX
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CommerceV3
8.1
Ratings
4% above category average
EvolutionX
7.4
Ratings
5% below category average
Product catalog & listings9.10 Ratings8.20 Ratings
Product management7.30 Ratings7.40 Ratings
Bulk product upload8.20 Ratings7.10 Ratings
Branding6.40 Ratings7.40 Ratings
Mobile storefront7.30 Ratings7.20 Ratings
Product variations9.10 Ratings7.10 Ratings
Visual customization9.10 Ratings7.50 Ratings
Website integration00 Ratings7.80 Ratings
CMS00 Ratings7.20 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CommerceV3
7.7
Ratings
0% above category average
EvolutionX
6.9
Ratings
11% below category average
Abandoned cart recovery8.20 Ratings7.00 Ratings
Checkout user experience7.30 Ratings6.80 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CommerceV3
9.1
Ratings
8% above category average
EvolutionX
8.4
Ratings
0% above category average
eCommerce security9.10 Ratings8.40 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CommerceV3
8.6
Ratings
11% above category average
EvolutionX
7.0
Ratings
10% below category average
Promotions & discounts9.10 Ratings7.00 Ratings
SEO8.20 Ratings7.50 Ratings
Personalized recommendations00 Ratings6.30 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CommerceV3
8.6
Ratings
7% above category average
EvolutionX
7.4
Ratings
8% below category average
Order processing8.20 Ratings7.40 Ratings
Inventory management8.20 Ratings6.80 Ratings
Shipping9.10 Ratings6.10 Ratings
Custom functionality9.10 Ratings7.90 Ratings
Multi-site management00 Ratings8.60 Ratings
Best Alternatives
CommerceV3EvolutionX
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommerceV3EvolutionX
Likelihood to Recommend
9.1
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(0 ratings)
Ease of integration
-
(0 ratings)
8.2
(0 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(0 ratings)
User Testimonials
CommerceV3EvolutionX
Likelihood to Recommend
I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
Read full review
EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
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Pros
  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
Read full review
  • Very easy to onboard products
  • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
  • It's easy to run promotions / sales with just a few clicks
  • SEO options with ready to grab site map
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Cons
  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
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  • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
  • The option for drop downs for different colors / sizes / etc. could be nice
  • The ability to export pricing where you can see the cost too would be nice
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Likelihood to Renew
No answers on this topic
I don’t see us making a switch anytime soon, but are always open to new opportunities should they arise.
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Usability
No answers on this topic
EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
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Reliability and Availability
No answers on this topic
I havnt come across an issue like this since we’ve started using it.
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Performance
No answers on this topic
Havnt seen any slowdowns.
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Support Rating
No answers on this topic
ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
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In-Person Training
No answers on this topic
In-person training was not an option for us.
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Online Training
No answers on this topic
Hard to remember specifics, but I think it was executed at a level where we were satisfied.
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Implementation Rating
No answers on this topic
This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
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Alternatives Considered
In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes. Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase. CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
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We actually also have a BigCommerce account for a another division of our company. Both are great platforms with more capabilities than you can imagine. I appreciate / become frustrated with things from both platforms & truthfully would say they are pretty equal. - 8.5/10 overall
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Scalability
No answers on this topic
10/10 is a hard rating for me to give, but I have been impressed with the scalability
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Return on Investment
  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
Read full review
  • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
  • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
  • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
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ScreenShots

EvolutionX Screenshots

Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools